Windows 2008 server on Hyper V machine
My OPmanager cannot monitoring windows 2008 server on Hyper V machine... Thank's Anto
Remove serial number from SNMP collected drives
Im looking to remove the serial number and label for the Drives in the SNMP monitor name and the alerts. Its just more information then I need. Currently for example it says Free Disk Space in GB-P:\ Label: PageFile Serial Number 148908d1 I just want it to say Free Disk Space in GB-P:\ I tried running a sql query in the opmanger database to remove the serial number and Label. But with no luck. It actually screwed up the database where I had to remove the device and re-add it. Here is the
Monitoring
I would like to be able to specify the time to check for specific files and / or folder when using the associated monitors in Opmanager. For example: If I have a backup that runs and stores its file in a specific folder, and I want to verify that the size of that file is xGb, but I only want it to check after the backup runs, I'll need to specify a time.
Business view error
Hi, I encounter an error in the business view, please see screenshot. Please advise for a fix. Thanks, Mac
Duplicate Devices
hi there, i just TRY Opmanager V8, then i see that when i go to LIST VIEW , show me devices duplicates and even not all in the same page. Not with all devices, only Domain Controllers , Clusters and others servers. Try to Discover, single add....no way. Any fix for this? WMI Monitors USED (not SNMP) Windows 2003 Servers Thanks
SNMPv3 Issue
Hi, I have a question about SNMPv3 support of OpManager Build 8060. I configured my device with SNMPv3 Username and MD5 Auth Password. In the "Admin" > "MIB Browser" Tool I can call some MIB-II values if I configure the device in the SNMPv3 tab. So far, so good. If I add the credentials in "Admin" > "Credential Settings" and try to apply them to a managed device (in the "Passwords" dialog), it always says "Failed". So why is there a difference between the internal MIB Browser and the SNMP polling?
OpManager WOL for servers feature
Hi Everyone, Just as an idea I like how OpManager can attempt to restart services when they are down but it would be awesome if it was able to extend that to WOL when a server it down. Adding a WOL feature on the device page to wake it up or even when the device is down for a extended period of time automatically attempt to send a magic packet to the device. Thanks
Can not login
I have problem login to OpManager. No error only "17 >= 0" in login screen. I have not tried to reboot mashine yet. //Peter
How to change the sound of the Web Alarm?
which sound file is played by the web alarm? I want to change it to my wav file.
OpManager Build 8052 and Internet Explorer 6
Hi All, I have recently updated my OpManager 7 installation to build 8052. Although this is working great with Mozilla Firefox, this is painfully slow when accessed remotely through Microsoft Internet Explorer 6. Does anyone have a fix for this or is anyone else having the same issue? Any information on this will help a lot. Thanks,
OpManager Reporting Interval - can it be adjusted?
Thx for your reading first. the report function of OpManager is an awesome feature. it saves time in my business and help us to make a suitable report for analyzing our databases but we want to know the detail of database more, such as 5mins interval or no longer than that is there a way that I can config the report features to shorten the interval for reports that are longer than 24 hours? When we do a weekly or monthly report all that comes back is a single daily interval. Regards, Nathan
I need a report on all devices monitored in OpsManage.
I need to provide a document with all devices in OpManage and what is being monitored. For example, for each device I need server name, IP, what services are set to be monitored, what ports are being monitored, and what thresholds are set. Is there any quick way to do this? Brad
Folder monitor problem
I want to monitor a folder, and i can confirm the folder is exist, but folder monitor always report "Folder doest not exist", even monitor folder c:\windows
Can i order Opmanager from online store instead of region reseller ?
I found the region reseeler price is double expensive than the online store price. Can i order Opmanager from online store instead of region reseller ?
Alarms and notification profiles not being triggered-OpManager 8
Hello, I have a test server setup for monitoring in OpManager 8. I have CLI based monitoring enabled on it as SNMP is not working. I get the CPU/MEMORY/DISK utilization dials and I also have some test service monitors setup. I am using telnet for CLI credentials and I am testing the service monitor for ssh service ( service sshd). OpManager discovers the service, however when I take the service down, it does not update the monitor with "service down" and does not generate an alarm. I do have notification
SNMP OID Value interpreted in words
Hi, Is there the posibility to match the response that we get from an custom monitor with the real interpretation of that value. Below an example: Monitor name: Liebert Battery Charge Status MIB: Liebert_GP_Power.mib OID: .1.3.6.1.4.1.476.1.42.3.5.1.14.0 Values interpretation: INTEGER { fullycharged ( 1 ) , notfullycharged ( 2 ) , charging ( 3 ) , discharging ( 4 ) } Today answer is: 1 Today the answer is a
URL Monitor
Hi, I have an issue monitoring URL: http://cognos/cognos8/ . I have add them on server or in the Admin URL Monitoring page it is the same. The page is AD integrated so I have added a username and password for authentication. I have login on the server where OP-manager is installed with that user and open the pages - all is opening fine. After defining the URL monitor, i didn't press the test but just hit OK. After the first query OP-Manager say the link is down. If i open the URL Monitor and press
deleted alarms showing up again
Hi, after the upgrade to 8810 we have issue with the alarms. We are receiving alerts and alarms that certain interfaces on certain devices are down , and after clearing, aknowledging or deleting the alarms, they keep showing up. We tried the RepairDB script but no success. Regards,
Datastore data collection not display
Hi there ! After moving my DB from MySQL to MSSQL. i still have an issue : i restored the DB from a ZIP file created before. OpManager is working fine EXCEPT : the datastore data collection is... EMPTY... I tried to change the file "nmsInterfaces.conf" whith the one in the fix,... but still not collecting... What can i check ? which conf file is faulty.... ? thanks in advance. Francky UPDATE : ======== After deleting ALL ESX and rediscovering them,... the datastore are displayed,... but only the
Custom monitors not updating
Dear OpManager support, We are having problems while adding custom monitors to a modified device template and setting a custom interval to them. They are not updating values in stringdata??_??_???? table. If we add the interval editing device's monitor manually it works correctly, but we have more than 500 devices and we want to change their monitor interval, we need to do it in a batch with the Device Template, but this method doesn't work. Is there any way to do this and get the custom monitors
dashboard widgets not showing all monitored devices as choices
i am trying to create a dashboard with real-time bandwidth monitors for a handful of interfaces on a cisco 4948 switch. the switch does not show up in the list of devices to choose from when i try to configure the widgets. please help.
CPU/MEMORY/Disk Utilization Monitors for Solaris 10 not working
Hello, I have installed net-snmp_5.6.1 on a Solaris 10 server and I have added this server to OpManager for monitoring. However, I dont see the CPU/Memory/Disk utilization dials showing anything. I have tested the SNMP credentials and I can also do snmpget and snmpwalk to the server with results. Could you please help me to figure out what else I need to do to make this work? Thank you.
Crystal reports unknown column error 1054
Hey, we moved our and freshly installed opmanager to another server and restored the database, after this we tried to acces the database with an existing crystal report we received this error. error: Failed to retrieve data from the database. Details: 42S22:[MySQL[OBDC 5.1 Driver] [mysql-5.0.46-enterprise-nt] Unknown colimn 'statsdata_daily.TTIME' in 'field list [Database Vendor Code: 1054] any help could be usefull, best regards Stefan
Some doubts\problems regarding UPS and AD
We are in the final process configuring opmanager and some problems/doubts came out. After following the solution http://support.opmanager.com/sd/AddSolution.sd?solID=5702 we were not able to make all the UPS Status values to show up. The UPS load and UPS charge dials that we configured in opmanager_snapshot_dial work perfectly, but all other dials don't dispite being configured (except for the battery health). What is missing? Regarding the AD we couldnt find a way to change the threshold values
Raw data?
I need the raw data out of the db in order to manipulate for reports in excel, word etc. Is there a way to get the data from each poll cycle, say interface PPS for the last 60 days and export it? Thanks, -Tony
Report For every day , every Week , every Month
Dear OPManager Support Thanks for your help immediately. On demand of Customer about OPManager Report, I have some questions below: Can OPManager make the report about all devices with common category ( CPU,RAM,Disk Space, Interface) in every day, very week and every month? If it is ok, Please tell me how to do that! Please answer to me ASAP Thanks for your support! Regards Thang
Poll ICMP
Hi to all I need monitor some device behind a datalink-satellite but ICMP poll take more than 1000ms and for me it fine and the stantard generates an trouble or alert saying device is donw or busy. Where I need to change this? its only for a few device!!!
create new report
Dear Support Your report very simple, my customer want report like file attachment, but in this report i only choose 1 server, i want all of server and it must detail follow daily or hours... Funtion custom report very simple, if i want create new report more complex, how can i do it? regards, Thang
Custom Cisco IDS memory monitor test monitor fail - The Monitor did not respond to the test request
The new monitor I created for monitoring memory utilization of my Cisco IDS is not showing any graph. I tried to 'Test Monitor...' but it gives me an error: 'The Monitor did not respond to the test request' My monitor implements the OID: (.1.3.6.1.4.1.9.9.221.1.1.1.1.7*100)/(.1.3.6.1.4.1.9.9.221.1.1.1.1.7+.1.3.6.1.4.1.9.9.221.1.1.1.1.8) Both OIDs return some value when I test it with 'ManageEngine MibBrowser'. I tried to increase the 'DATA_COLLECTION_SNMP_TIMEOUT' value to 20 still gives the same
Error: Unable to configure Graph - when adding custom Cisco IPS monitor
I created a custom monitor from OID .1.3.6.1.4.1.9.9.109.1.1.1.1.8 for Cisco IPS CPU utilization. When I add the custom monitor to the Performance Monitors, i get a "Unable to configure Graph".
CPU Utilization & Cscript Memory Usage FIX
Hi In order to resolve the CPU High Utilization and The memory that Cscript Uses (almost 60 MB per instance). Download Windows Script 5.7 for XP and install it on XP were you execute WMI scripts: http://www.microsoft.com/downloads/details.aspx?FamilyID=47809025-d896-482e-a0d6-524e7e844d81&DisplayLang=en Download Windows Script 5.7 for Servers and install it on OPManager Servers and the servers that you monitor with WMI scripts: http://www.microsoft.com/downloads/details.aspx?FamilyID=f00cb8c0-32e9-411d-a896-f2cd5ef21eb4&displaylang=en
Alcatel MIB
Hi, We still cannot monitor Alcatel devices. We have two devices : OmniSwitch 9700 and OmniSwitch 6850. I added the MIB files from Alcatel site but no success...I can only see the interfaces but nothing else. I manually added the monitors from the MIB browser but I didn't receive any data. Are there any Device Templates to add into the Opmanager? Regards,
OpManager SMS - CDMA Modem
Hello, Is OpManager SMS supported for the CDMA modem?
Windows 7 WMI access is denied error
I have a Windows 7 Prof machine that I added to Ops Manager for monitoring. When ever I try to test the credentials, I encounter the following error message. "WMI - Failed" Failure reasons - Access is denied. I have administrative access to the machine. WMI service is already started on the machine. this machine is not in my domain but DMZ segment. the admin account is a local account.
Switch Port Alert Craziness
I have read a couple of other threads from 2006 but haven't been able to find an answer. How does one make it to where Opmanager doesn't let me know everytime a port goes up and down? (this is for the opmanager software....as I do not have it setup to email me or sms me alerts yet.) I am tired of logging into the interface and seeing that the same ports are down...mainly because I don't use them. I want to be able to see traffic on live ports and be able to tell if a port is up or down on the switch
What happened my router CISCO 8110 ?
It ran out temperature ......
OPManager not doing the Backup for me
Hi There, we have opmanager installed on a windows xp machine and its been running for sometime now more than a year but we are trying to move it to Windows 2003 Server now so i installed the server and installed OPManager on it. But my Problem is on the current install windows xp OPManager, i went to program files ==> Opmanager --> Database Maintenance and clicked on Backup but everytime i do that i get an error message saying "Error writting queries to file." I tried doing it by going to OPManager
OpManager behind Iptables Firewall
Hello, I want to run Opmanager behind a firewall (Iptables). What ports need to be opened ? 8600 ?
MS Exchange monitors return no data
I am running OpManager in 30-day trial mode. I get the exptected behaviour from almost all monitors except the Exchange ones. My Exchange server is version 2003, running on Proliant DL380 G4 server. SNMP is enabled, in case you ask.
Running OpManager on VMWare Guest
Hi All, We're currently SDP customers considering moving from What's Up Gold to OpManager, to monitor approximately 300 devices. Would we be able to host OpManager on a virtual server running under ESX 4.1? Our ESX hosts are lightly loaded. Thanks, James
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