What ports/services need to be allowed through a firewall to add an extra or change the ActiveDirectory Server for ADSelfServicePlus?
Hi, We ADSelfService Plus in AWS, and the main AD/DC is inside our LAN; so there is a lot of firewalls configurations we must set. Please , could you help me with all the ports/service for the comunication between ADSelfServicePlus and the AD/DC Thanks. Jolev
Wildcard SSl Certificate instruction
Installation instructions for Godaddy Wildcard SSl Certificate
DigiCert High Assurance SSL certificates
trying to configure SSL for a customer and am having a problem It looks like the customer had generated the csr and keystore files and made the edits to the server.xml as instructed but it looks like the certificate the site is using is the certificate issued to www.adselfserviceplus.com. I dont know if they ran the command line scripts because I dont see anything in the instructions that references DigiCert certificates. I went back in and unchecked the box to Enable SSL port and restarted
ADSelfService Plus uninstall failure
I installed ADSelfService plus demo, but could not uninstall it. Any ideas please?
Password Change Acknowledgement
Hi, How do I change the Password Change Acknowledgement? Currentlly it is signed as admin and we would like to change the signature to reflect our company's Tech Support Department. Thanks
Access to user answers?
Is there a way to find out a user's questions and answers while logged in as admin? Thanks, Frank
website alias (friendly name) for ADSelfService Plus website
Greetings! I just installated ADSelfService Plus on a server (eg. orgsrv01) - using the default port 8888. I am running another web service on the same server using port 80. Is it possible to create an alias or friendly name URL instead of http://orgsrv01:8888/. Example: http://adselfservice/ Thanks, Samuel
Unlock User and Reset Password Web Page Design
hi, I 'm looking a tool for unlock user and reset password. There are 2 domain in our infrastructure. I was download your tool and configured for 2 domain name. I dont want to make choose a domain for password reset or unlock user pages. That's why I want to design 2 web page for reset password and unlock user pages. For example; A domain, http://localhost:8888/a_passwordreset B domain, http://localhost:8888/b_passwordreset And I want to define domain name in the code on a_passwordreset or b_passwordreset
Enrolled Users Report feature request
Lets start with the Licensed User Report as an example.. The thing I like about the report is you can select multiple users (check box) and delete them. Enrolled Users Report only allows you to Disenroll one user at a time (no check boxes) and resets the report after each disenroll. If I sort the report by OU or any other column other than SAM account name it resets when I disenroll a user. Even the number of items to display on the page resets. Can we please update this report to allow multiple
Application error
Good Morning Support Recently we upgraded ADSelfService Plus to the latest version. That was done successfully. But we are having issues with wyse terminals that are logging into certain terminal and the ad self service tool. When they click on reset password, it just stalls. I have attached the event that is causing the issue with this particular terminal server. Thanks Dave
All user passwords have Expired, can I use the tool to un-expire them easily?
We have installed AD Self Service Plus, but not planning to roll it out until June. All passwords in the AD on our hosted system (where the software is installed) have unintentionally expired, and I need a quick way to get that problem sorted - as we have this software installed, I wondered if there was an admin level function which allowed me to un-expire en masse?
Couldn't start remote service.Overlapped I/O operation is in progress....
I am getting this error installing GINA on all Windows 8 Enterprise 64 bit computers. We are running ADSSP 4591.
Options with Secret Questions
Has anybody done anything where you present multiple answers for the secret question? For example, if I know what city they were born in, and present that city, plus two or three others. We're trying to come up with a with to provision the AD account, generate an email to the user (a personal email account) and have them change their password to the newly created AD account.
Netflow Analyzer and ADSelfservice on the same server?
Can I have Netflow nad ASSelfService installed and running on the same server? Netflow is currently using port 8080 and I would like to make ADSelfService availabe externally so it would be using ports 80 (redirecting) and 443. We already have a server running Netflow and are testing ADSelfService. Thanks
DTG definition - Password Expiration Email
Is there a way to keep the email from displaying the date format and only display the date itself? eg. 2013/05/11 11:10 (yyyy/MM/dd hh:mm).
Is data source two way (read and update)?
We setup the data source but when users enroll or update an answer to the question it isn't updated to the database. Is that how it is supposed to work? If it's supposed to update the question and answer then most likely the DB user we have does not access. Thanks.
Change Que: to Question
Hi, Is it possible to change the text "Que:" to "Question:"? If so, please let me know which file to modify. Thanks, Jay
Email Addresses ...
Where does ADSelfService store (or even request) alternative email addresses? It seems a bit pointless to only email the AD bound email address, since if the account is locked, or password is screwed, then so is their mail!
SSO problem
After I enable the SSO Option It trys to logon but it does not work and I get the message "Login name cannot be null" any idea
Text with Hyperlink
1. How can we modify/add text with hyperlink on the admin/user login page? 2. Is the Self Update and Employee Search feature available in the Free version? Thanks
Domain migration questions for ADSelfService
Hello there, We currently use ADSelfService in our business and have been for several months without problem however we've recently migrated from domain x to domain y and have since had a problem with a lot of users having to deal with their password from both domains being separate. Can anyone confirm if ADSelfService can deal with password synchronization between user accounts on both domains and how I would go about setting this up? I appreciate any helpful replies Thanks!
Cannot log into AdSelf Service Plus Web Console
Good Morning Last night I tried to update the patch on Ad Self Service Plus to 4591. After following all the steps it failed and I couldn't see the logs. Luckily I created a vmware snapshot of the machine and I reverted back to that. Now I cannot log in to the admin console. I use the default username and password and it just stays stuck on the Log in screen. How can I log back in. Can anyone help please, I am racking my brains over this Thanks Dave
migration of AD server
our AD servers has been migrated and now has a new IP address and server name. how do i change the configuation of ADSelfService to reflect that?
Customize Text on the My Info or Self Update Page
Currently, the text states, "Update your personal information, such as contact details, in this page." I would like to modify this text. I attached a screenshot.
AD Self Service Single Sign-On
When i enable the AD Self Service Plus SSO option, it will not pass-thru authenticate users, but rather cause the web browser to pop up a credentials request box, but will not accept any domain credentials we try, however from the standard web interface it will allow login. What might cause this issue?
Change the title of the gina Window
I am looking to change the title of the GINA windows. It currently say "ManageEngine - ADSelfService Plus". How can I change this?
Hide Un-managed Users
Hi, It is a way to hide Un-Managed Users from organization Chart? Thanks
Hide Un-Managed Users
Hi all, It is possible to hide Un-Managed Users from Organization Chart? Thanks, George
Internet Explorer issues
We are running AD Self Service with the latest Service Pack. We are facing issues when a user logs in. It only works, when the browser is in Comptability Mode. Any fix on this?
Integration with service desk Assets
Integration with service desk Assets so a user can see what assets are allocated to them.
Is there a way to determine data displayed in Org Chart
Is there a way to determine data displayed in Organization Chart for the users. There is more information in AD than is currently being displayed. Users can update that information but nobody gets to see all of it.
"The page you requested was not found" at the user login
After a new uer will logon at http://localhost:8888 login field appears after the login I get the following message: The page you requested was not found. Please check the spelling and case, and the URL. If you have problems to find a place, you try it on our homepage.
GINA font size in Win 7 installs
Hi, We recently installed ADSelfService Plus version 4.5 build 4544 in our environment. We have Windows 7 pro installed on our desktops. My question is can we somehow modify the GINA to display in a larger font? I tried to modify it on Configuration-->Administrative Tools-->Gina/CP Customization. (see attached screen shot) I can modify the text but can't find a way to increase the font size or make it bolder. From the ctrl-alt-del screen if you don't know to look for it you can hardly see the
dis-enroll a user
How can I dis-enroll a user so I can add him back with a new import with different questions? -Thanks
disable Organisation diagram
Hello, how can I disable the organisation diagram at the users page? Thanks Mike
4591 installed but GINA on Windows 8 not working
Hello, I installed and reinstalled GINA on my Win8 machine. I locked the computer and I still do not see the GINA. All the registry entries look correct. Is there anything else I can do to troubleshoot? Do I need to push out a new GINA installer? Thank you
Can't set site based DC's
I can't set site based DC's after the update to version 4590. I get the below error when i try to add it: [SSPOUConfiguration] Cannot add or update a child row: a foreign key constraint fails (`adssp/sspouconfiguration`, CONSTRAINT `SSPOUConfiguration_FK` FOREIGN KEY (`DOMAIN_NAME`) REFERENCES `adsmdomainconfiguration` (`DOMAIN_NAME`) ON DELETE CASCADE) I was semi getting this problem before but i could always add it to the most parent directory now i can't even do that. Please help.
captcha display issues
The captcha just about every other time displays weird. It seems to cut off letters. Can you please address this in the next patch? It makes this product look very unprofessional.
Does not install properly on windows 8
GINA Does not install on Windows 8 clients properly
Problems with GINA
I have installed ADSSP 4.5 and verified installation of my license. I have added seven domains and successfully sync'd all seven domains with a custom service account with domain admin rights in all domains. I am able to parse the directory structures through ADSS, and I can ping all end-points that I'm attempting to deploy GINA to in each domain. I am running ADSS in application mode (not as a service) and the database is hosted on a a SQL Server 2012 Enterprise server. PROBLEM: I cannot get the
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