SSL
SCP upgrade from 11.0 to 14.0 prerequisites
Before migration to scp version 14 below 2 points has to be done in scp 11027 1. Back up password should not be default i.e SCP123!, it should be updated 2. TLSv1, TLSv1.1 has to be added under the file /home/jre/lib/security/java.security file ( ...How to Import PFX to User Machine
1. Double click the .pfx file which launches an import certificate wizard. 2. Click the Local Machine and click Next. 3. Check the file location of the certificate and press Next. 4. Enter the Password and enable “Mark this key as exportable” and ...How to Export SSL certificate using MMC?
When an SSL certificate is already installed on a Windows server, you may want to reinstall it on SupportCenter Plus server. This may be required when you have a Wildcard or a Multi-domain certificate, and the subdomains or different domains are ...SSL Installation - .pfx file type
Instructions to setup SSL with a pfx file type, 1. Copy the .pfx file to the location C:\\ManageEngine\\SupportCenter\\server\\default\\conf 2. Change the Webserver port to 443 by executing changewebserverport.bat 443 https 3. Goto ...
New to ADSelfService Plus?
Popular Articles
Unable to access ServiceDesk Plus in the latest version of Edge and Chrome version (Version 94 - Released)
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...How to reset administrator password in ServiceDesk Plus (or Asset Explorer).
1. Access your application server and browse to [your drive]:\ManageEngine\<application_name>\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...Where do I find the log files that I need to send to technical support team for analysis?
If Applications Manager is up and running and the WebGUI can be accessed, refer to the steps in this knowledge base article for creating support information file. If Applications Manager is down or the WebGUI cannot be accessed, or if the log size ...How to migrate ServiceDesk Plus from one server to another
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...Data flow and ports used in Password Manager Pro
List of ports used in Password Manager Pro