SSL Installation - .pfx file type
Instructions to setup SSL with a pfx file type,
1. Copy the .pfx file to the location C:\\ManageEngine\\SupportCenter\\server\\default\\conf
2. Change the Webserver port to 443 by executing changewebserverport.bat 443 https
3. Goto C:\\ManageEngine\\SupportCenter\\server\\default\\deploy\\jbossweb-tomcat70.sar and edit 'server.xml' and find the following lines,
<!-- SSL/TLS Connector configuration using the admin devl guide keystore
<Connector port="8443" address="${jboss.bind.address}"
maxThreads="100" minSpareThreads="5" maxSpareThreads="15"
scheme="https" secure="true" clientAuth="false"
keystoreFile="${jboss.server.home.dir}/conf/sdp.keystore"
keystorePass="sdpsecured" sslProtocol = "TLS" />
Then, Replace sdp.keystore, with the pfx file name. Also, include keyStoreType=pkcs12, like this,
keystoreFile="${jboss.server.home.dir}/conf/name.pfx" keystoreType="pkcs12"
keystorePass="your password" sslProtocol = "TLS" />
And change "sdpsecured" with the password provided along with the pfx file.
4. Restart SupportCenter Plus
For applying the renewed the .pfx certificate file after it got expired,
1. download the copy of the certificate from the received email of your certificate vendor to the directory.
2. copy the file to the location viz., \\ManageEngine\\SupportCenter\\server\\default\\conf
3. restart the application.
4. connect to the web client and verify it.
New to ADSelfService Plus?
Related Articles
SSL Installation using .PFX (PKCS12 Type Certificates)
Please follow the steps given below to use the .pfx file with ServiceDesk Plus to set up SSL. 1. Stop ManageEngine ServiceDesk Plus service. 2. Copy the .pfx file to the conf folder For environments running version 9.3 and below will find the conf ...
SSL Installation
Do you have a Wildcard or a Multi-domain certificate already running in your other servers and want to reinstall in on ServiceDesk Plus server ?, then click here to find how to export SSL certificate using MMC. Do you already have a .PFX certificate ...
Step-by-step: SSL Installation
In ServiceDesk Plus, we use a keystore file to store the private key and this keystore file will be used by the web server to secure the connections. Below are the steps that needs to be followed to generate a keystore file and install the ...
How to install SSL certificate of .PFX format for 9.4 builds
Installing .PFX Certificate .PFX is an extension for security certificate. It defines a file format that stores private keys (generated by your server at the time the CSR was generated) and public key certificate (your SSL Certificate provided by ...
How to install .pfx certificate manually in ServiceDesk Plus MSP version 10.5 and above
The below steps are applicable for version 10.5 and above. For .pfx certificate installation in version 9427 and below, follow the steps here. NOTE: Please take a server snapshot before following the steps given below A PKCS12 (.pfx) certificate ...