SCP upgrade from 11.0 to 14.0 prerequisites
Before migration to scp version 14 below 2 points has to be done in scp 11027
1. Back up password should not be default i.e SCP123!, it should be updated
2. TLSv1, TLSv1.1 has to be added under the file /home/jre/lib/security/java.security
file ( screen shot attached )
New to ADSelfService Plus?
Related Articles
Zia-prerequisites
Dear Users, From Supportcenter Plus build 14300, if you are using Windows OS and, Visual C++ 2019 (or higher) Redistributable is not installed on your machine, Zia Approval / Request Reopen / Category & Template Prediction will be disabled by ...Inline images broken after SCP Upgrade
We suspect that this issue may arise if the migration schedule has not been run post-upgrade. To troubleshoot this issue further, we kindly request the output of the following query. Please connect to the database of the working build and execute the ...11.0 Upgrade failure Inputs needed for analysis
To analyze Supportcenter plus upgrade failure cases (Upgrade from 8121 - to 11.0 version), we need following types of logs. 1) If upgrade itself got failed -> need SCP\server\default\log for analysis 2) After upgrade, if the product does not start, ...solution for postgres 11 upgrade issues
When Supportcenter Plus is upgraded to 14300 or later, postgres is also upgraded to 11.17. If you are using bundled postgres, data migration through pgdump and restore mechanism also happens. To ensure efficiency in Postgres 11.17, make sure your ...Error - Sanity Failed - Upgrade from 8121 to 11
While upgrading from 8121 to 11, after executing Updatemanager.bat and if the update fails, You need to check the Updatemanager logs in the path < Support Center Plus Application path -> Server-> Default-> Logs > . And if you find the below ...