Notification rules
How to Customize the Start Day in the application ?
We can customize the start day of your calendar in the application from Admin -> Self Service Portal. Steps to customize it : Goto -> Admin Tab -> Self Service Portal Settings: You can customize the start day as in the screen shot. Having it ...
HTTP to HTTPS redirection (Version 11.0)
Please do refer to the below steps for HTTP to HTTPS redirection. 1. The Application should be running on port 443 with HTTPS. ChangeWebServerport.bat 443 HTTPS - the command to change the port to 443 with HTTPS under ManageEngine\SupportCenter\bin ...
Behavior of Survey email configuration in 11.0
When Support reps setup survey email configuration, they would be under the impression that the language they select would the one the survey goes out but it doesn't work that way. Let's say that the Support rep sets up the survey to go out in the ...