Connect your AI tools to ServiceDesk Plus Cloud and the ManageEngine & Zoho ecosystem — no scripts or custom integrations needed. Overview Zoho MCP (Model Context Protocol) connects your AI assistant directly to ServiceDesk Plus Cloud and the ...
Model configuration and selection are disabled by default when creating your first agent. To enable these options, go to Setup → Plans & Billing and activate the ZKS toggle. Once enabled, you can select Zoho’s hosted model and other available models. ...
1. What is Zia? Does Zoho have its own LLM? Zia (Zoho's Intelligent Assistant) is Zoho’s in-house AI assistant integrated across various Zoho applications, including ServiceDesk Plus Cloud. It helps users with features like chatbot, solution ...
Blended Conversations allow you to design possible user interactions and predefine Zia’s responses to common queries. With its low-code GUI builder, you can guide end users through their questions and automate frequent processes by designing tailored ...
What is LLM? LLM stands for Large Language Model, a powerful AI technology that processes and generates human-like text based on context. The natively hosted LLM has been specifically designed to enhance SDP Cloud's AI capabilities, offering secure, ...