Objective This article offers detailed information on how to use a Device Group in EventLog Analyzer to update credentials for Windows log sources. Prerequisites You'll need administrator access to EventLog Analyzer. Steps to follow Step 1: Log in to ...
Objective This article offers detailed information on how to use a Device Group in EventLog Analyzer to update the Monitoring Interval for Windows log sources. Prerequisites You'll need the administrator role or manage device group role for the ...
Objective This article offers detailed information on how to create a Custom Device Group in EventLog Analyzer. Prerequisites Need access to EventLog Analyzer console with an administrator role or a role with delegated Manage Device Group permission. ...
Objective Creating a new device group allows you to organize devices for easier selection when generating reports, performing searches, configuring alerts, and more. You can also assign a technician with delegated access controls to a specific device ...
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...
1. Access your application server and browse to [your drive]:\ManageEngine\<application_name>\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...
If Applications Manager is up and running and the WebGUI can be accessed, refer to the steps in this knowledge base article for creating support information file. If Applications Manager is down or the WebGUI cannot be accessed, or if the log size ...
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...
Building a test environment is very helpful while upgrading ServiceDesk Plus. When you are planning to upgrade ServiceDesk Plus to the latest version, it is highly advisable to try the upgrade on the test environment first so that you will be ...