Performance
How to troubleshoot JVM Memory Error?
Stop the ManageEngine EventLog Analyzer service. Navigate to <EventLog Analyzer home>/server/conf. Open the file wrapper.conf. Search for wrapper.java.maxmemory. Change the default value (1024) to wrapper.java.maxmemory=4096. (The value should not ...
Efficient Solutions for Disk Space Management
Please gather the below details to narrow down the root cause of the issue: Build number: If the EventLog Analyzer GUI is accessible, log onto the GUI, click on ? at the right-top corner, and check the build number. If the EventLog Analyzer GUI is ...
GUI displays a blank page after login
Before beginning the troubleshooting process: Clear the browser cache and cookies. Open in the browser's incognito mode. Check in a different browser. Log in from a different machine. Troubleshooting steps have been provided below: If EventLog ...
Error 500 when loading the GUI
Open the <dir>:\ManageEngine\elasticsearch\ES\logs\wrapper.log file and check the status of Elasticsearch (ES). The log traces below are for reference. INFO | jvm 1 | 2021/06/25 16:08:51 | [2021-06-25T16:08:51,108][INFO][o.e.n.Node][int_Server-Name] ...
Slow GUI navigation
Verify that the prerequisites and system requirements for EventLog Analyzer are met. Under the Search tab, you will find all the logs collected in a working day. Use this number to calculate the events per second (EPS) manually. Use our tuning guide ...