Slow GUI navigation
- Verify that the prerequisites and system requirements for EventLog Analyzer are met.
- Under the Search tab, you will find all the logs collected in a working day. Use this number to calculate the events per second (EPS) manually.
- Use our tuning guide to calculate and verify the required hardware specifications with the EPS value.
- If the recommended specifications are already met and the EPS is under the specified limit, open the <dir>:\ManageEngine\EventLog Analyzer\server\conf\wrapper.conf file, search for wrapper.java.maxmemory in the file, and increase the value based on RAM size.
Note: The maximum suggested value is 4096. However, based on server performance, you can increase it to 50% of the total RAM.
2. Disable unused or unwanted alert profiles, correlation rules, custom parser rules, and log collection filters.3. Check if the issue is in the installed server or if the issue persists when accessed from another machine. If it is the latter, the issue might be environment-specific.4. Check for CachedRecord files. High resource utilization when processing CachedRecord files can also lead to slow navigation.
If the issue remains unsolved, contact our technical support team for further analysis and resolution.
New to ADSelfService Plus?
Related Articles
GUI displays a blank page after login
Before beginning the troubleshooting process: Clear the browser cache and cookies. Open in the browser's incognito mode. Check in a different browser. Log in from a different machine. Troubleshooting steps have been provided below: If EventLog ...Error 500 when loading the GUI
Open the <dir>:\ManageEngine\elasticsearch\ES\logs\wrapper.log file and check the status of Elasticsearch (ES). The log traces below are for reference. INFO | jvm 1 | 2021/06/25 16:08:51 | [2021-06-25T16:08:51,108][INFO][o.e.n.Node][int_Server-Name] ...Efficient Solutions for Disk Space Management
Please gather the below details to narrow down the root cause of the issue: Build number: If the EventLog Analyzer GUI is accessible, log onto the GUI, click on ? at the right-top corner, and check the build number. If the EventLog Analyzer GUI is ...No data from Syslog devices
No data from Syslog devices Ensure that the Syslog device is configured to forward the logs to EventLog Analyzer Server. Click here to know more about Syslog configuration in the respective devices. In both Hardware and Software Firewall, ensure that ...What to do if the Alerts stopped triggering or is getting delayed?
Open the EventLog Analyzer GUI, go to the Alerts tab ⇾ click on "More tools" at the right-top corner and click on "Manage Profiles". Ensure the alert profile is enabled. Click on "Update" next to the Alert Profile name, ensure that the "Email ...