Updating Server Agent Version Key (v175300–v178500)
This document provides step-by-step instructions to update the Server agent version key in Applications Manager for versions 175300 to 178500.
- Log in to Applications Manager
Use an account with administrator privileges. - Disable Security Constraints
• Navigate to Settings > Security Settings.
• Uncheck the option “Enable security constraints in Query Tool and Custom Query Report”. - Access the Query Tool
• Go to Settings tab > Tools > Support > Database Summary > Query Tool - Execute the Required SQL Queries :
If the upgrade version is 21.0.3, for example, then the value should be updated to 2103
For Windows Agent
UPDATE AM_GLOBALCONFIG SET VALUE='2103' WHERE NAME='AMSeverAgentWindowsVersion';
For Linux Agent
UPDATE AM_GLOBALCONFIG SET VALUE='2101' WHERE NAME='AMSeverAgentLinuxVersion';
After executing the queries, Restart Applications Manager to apply changes.
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