Updating Server Agent Version Key (v175300–v178500)

Updating Server Agent Version Key (v175300–v178500)

Alert
This document provides step-by-step instructions to update the Server agent version key in Applications Manager for versions 175300 to 178500.
  1. Log in to Applications Manager
    Use an account with administrator privileges.
  2. Disable Security Constraints
    • Navigate to Settings > Security Settings.
    • Uncheck the option “Enable security constraints in Query Tool and Custom Query Report”.
  3. Access the Query Tool
    • Go to Settings tab > Tools > Support > Database Summary > Query Tool
  4.  Execute the Required SQL Queries : 
            If the upgrade version is 21.0.3, for example, then the value should be updated to 2103


            For Windows Agent

Quote
UPDATE AM_GLOBALCONFIG SET VALUE='2103' WHERE NAME='AMSeverAgentWindowsVersion';

            For Linux Agent

Quote
UPDATE AM_GLOBALCONFIG SET VALUE='2101' WHERE NAME='AMSeverAgentLinuxVersion';

Notes
 After executing the queries, Restart Applications Manager to apply changes.



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