Troubleshooting - HAProxy
To troubleshoot HAProxy Monitor, follow the below steps:
- Verify Accessibility: Ensure that the HAProxy instance is accessible from the Applications Manager server.
- Check Host and Port: Make sure you’ve entered the correct host and port number for your HAProxy server.
- SSL Configuration: Retry adding the monitor with the "SSL is enabled" option set to both enabled and disabled states.
- Test HAProxy API Accessibility: Verify that the Apache spark API (http(s)://[HOST]:[PORT]/;csv) is accessible from the Applications Manager server.
- Authentication: If authentication is enabled for HAProxy, ensure valid credentials were provided.
- Proxy Server Configuration: If your environment requires the use of a proxy server to access the HAProxy API, configure the proxy in Applications Manager. Click here to learn how to configure the proxy.
- Bypass Proxy for HAProxy: If you have configured a proxy in Applications Manager but want to bypass it for the HAProxy server host/IP, add the host/IP under the "Do not use proxy for addresses beginning with" section in the "Configure Proxy" page: Navigate to Settings > Product Settings > Proxy Server Settings.
Configuring the HAProxy Stats page:
Click here for detailed steps to configure the HAProxy Stats page.
Click here for detailed steps to configure the HAProxy Stats page.
Still facing issues?
If the problem persists, contact our support team along with the following details:
- A screenshot of the "Add Monitor" page.
- The URL debug tool response for the HAProxy monitor.
- Reproduce the issue and share the latest Support Information File (SIF) from Applications Manager, with the "Print all logs" option enabled. To do this, go to Settings > Logging, and choose "Print all logs".
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