Bypass concurrent login verification during mobile authentication.
Scenario:
When we have an active session in the web browser, we're unable to log in via mobile.
Fix:
We will skip the verification of concurrent login when the request is made through mobile.
Resolution:
The fix for the issue has been attached with this article. Check the "Jar Compatibility" section before downloading the fix jar file (.fjar file). Check this link on how to apply the fjar file.
Jar Compatibility
Build No | File Name |
14820 | 14820_skipmobilesession.fjar |
New to ADSelfService Plus?
Related Articles
SAML | ADFS troubleshooting and tips (Auto Login with ADFS in Intranet, mobile app user agent fix, etc.)
Tips: Steps to enable Auto-logon: Step 1: In the AD FS server, under Authentication Methods, make sure that Windows Authentication is selected. Step 2: Run the below powershell query to check if "Chrome" is present in the supported WIA agents: ...CSRF login Issue
Issue: CSRF token mismatch during login. Trace: [07:01:21:901]|[10-05-2021]|[com.adventnet.servicedesk.authentication.internal.LoginUtil]|[INFO]|[69]: Invalid login CSRF token provided ::: sessionToken : null; cookieToken : ...Security settings, Logo and other customisation for mobile app
Requirement: Security settings for mobile app is waiting for release in 14830 build version. In addition to this, server side support for separate logo for mobile app is currently under development. Meanwhile, customers are requesting customisations ...Query to show Technicians' login name, email, role and last login (PGSQL & MSSQL )
Tested in Build PGSQL (14300) or MSSQL (14306) SELECT AaaUser.FIRST_NAME "First Name", AaaUser.last_name "Last Name", adef.org_name "Account Name", sdo.name "Site Name", AaaContactInfo.EMAILID "E-mail", sduser.jobtitle, ar.name "Role", ...TFA : Failing Email Delivery of TFA Verification Code During Login
Issue: In a non-ESM setup with Graph configuration in the outgoing mail server settings, the sending of TFA verification codes via email fails when attempting to log in. Issue ID: SD-120339 Screenshot of Error: Trace of Error in Logs: ...