Scenario:
When we have an active session in the web browser, we're unable to log in via mobile.
Fix:
We will skip the verification of concurrent login when the request is made through mobile.
Resolution:
The fix for the issue has been attached with this article. Check the "Jar Compatibility" section before downloading the fix jar file (.fjar file). Check this
link on how to apply the fjar file.

Jar Compatibility
Build No | File Name |
14820 | 14820_skipmobilesession.fjar |