How to apply fjar ?

How to apply fjar ?

Fjar file

      Fjar file is a jar file that might contain fix / workaround for the issue or might have some debug traces which will be needed by the development team for debugging purpose. 

How to apply ?

      1. Download the .fjar file
      2. Place it in the fixes directory under <server_home>.
                  For eg. If the ServiceDesk installation folder is C:\Program Files\ManageEngine\ServiceDesk ( this is the <server_home> ), then create a folder named "fixes" ( case sensitive ) under "ServiceDesk" and place the .fjar file in it.
      3. Restart the application service for the classes to take in effect.


                  New to ADManager Plus?

                    New to ADSelfService Plus?

                      • Related Articles

                      • CSRF login Issue

                        Issue: CSRF token mismatch during login. Trace: [07:01:21:901]|[10-05-2021]|[com.adventnet.servicedesk.authentication.internal.LoginUtil]|[INFO]|[69]: Invalid login CSRF token provided ::: sessionToken : null; cookieToken : ...
                      • Debug fjar for the ticket 8451935

                        Issue: Empty mail is triggered from the SDP in a particular scenario Debug: Debug prints have been enabled in the attached fjar file. With this debug prints, we can identify the scenario from which such mails are getting triggered. Kindly follow the ...
                      • How to apply renewed license when the existing one expires

                        The steps have to be carried out from ServiceDesk installed server, Go to Services.msc and stop the ManageEngine ServiceDesk Plus Service, after which open the command prompt with Admin privileges (Run it as Administrator) and point to the bin ...
                      • Fjar for Logout issue [Session is still Active after Logout]

                        Issue Cause: When we try to logout from the ServicedeskPlus the Session Status in the DB shows still ACTIVE. Resolution: The fix for the issue has been attached with this article. Check the "Jar Compatibility" section to download the appropriate fix ...
                      • Debug: Fjar for debugging purpose related to 8544269 ticket

                        The reason for this issue is to be identified using more debug prints in the logs. Please follow the below steps to collect debug logs. 1. Login to Application and Navigate to Mail server settings (Incoming tab). Follow steps 2&3 if not done already. ...