Restrict Dashboard Customization using page scripts
In scenarios where administrator would like to have a fixed dashboard, then they can remove the Dashboard settings button using the below steps
1. Go to Admin >> Page Script >> Apply the below script based on a condition
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Login Page Customization -> SAML Login
NOTE: # No need to alter the changes in the application UI # Ensure to take a copy/backup of the below files before altering the same. STEPS TO FOLLOW: 1. Edit the file Login.html under <Drive>:\ManageEngine\ServiceDeskPlus-MSP\Server\Custom\Login ...
How to restrict automatic association of technicians to an account / sites ?
This article is applicable from 10600 builds. Scenario - At times the technicians will see extra Accounts / Sites in their login. Below is the reason and its solution : -> While creating an account, a common site will be automatically created by ...
Option to display custom statuses in the Dashboard
Steps: 1. Navigate to Reports->New Custom Report-> Matrix Report. 2. Configure as the following 3. Save the report and Name it. 4. Now navigate to the folder and run the report. 5. You will now get "Add to Dashboard", select that and add it to the ...
How to remove version number, rename application name and update Hyperlink in the login page ?
Remove the content related to copy rights and add the content as shown below to achieve your requirement. <div class="copyright"> <a href="https://servicedesk.geforce.com.au/" target="_blank" rel="noopener noreferrer">Help Desk Software</a> ...
9418 ppm - Customized login page resets to default
The below message will be thrown in console/UI while applying 9418 ppm Since the login page UI is revamped in this build, customized login page if any will be removed with this upgrade. The old login folder will be renamed to login_old for backup. ...