Restrict Dashboard Customization using page scripts
In scenarios where administrator would like to have a fixed dashboard, then they can remove the Dashboard settings button using the below steps
1. Go to Admin >> Page Script >> Apply the below script based on a condition
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Login Page Customization -> SAML Login
NOTE: # No need to alter the changes in the application UI # Ensure to take a copy/backup of the below files before altering the same. STEPS TO FOLLOW: 1. Edit the file Login.html under <Drive>:\ManageEngine\ServiceDeskPlus-MSP\Server\Custom\Login ...
How to restrict automatic association of technicians to an account / sites ?
This article is applicable from 10600 builds. Scenario - At times the technicians will see extra Accounts / Sites in their login. Below is the reason and its solution : -> While creating an account, a common site will be automatically created by ...
SAML - Login page would not reflect SAML option
Issue: In some cases, even after configuration and enabling of SAML option, it does not appear in the login page. However, if you notice in login page customization, the SAML option appears. Root cause: Check SAML - Service provider details. ...
Option to display custom statuses in the Dashboard
Steps: 1. Navigate to Reports->New Custom Report-> Matrix Report. 2. Configure as the following 3. Save the report and Name it. 4. Now navigate to the folder and run the report. 5. You will now get "Add to Dashboard", select that and add it to the ...
How to remove version number, rename application name and update Hyperlink in the login page ?
Remove the content related to copy rights and add the content as shown below to achieve your requirement. <div class="copyright"> <a href="https://servicedesk.geforce.com.au/" target="_blank" rel="noopener noreferrer">Help Desk Software</a> by <a ...