Report by selecting existing host
Navigate to Settings → Tools → Self Help Tools → DB Debug.
Select "MS SQL" on the "Select Monitor" Drop-down.
Select the issue reported MS SQL on the "Choose the Host" drop-down.
Click Execute.
After it got executed successfully, share the "DB Debug Response" PDF report.

Report by selecting host DNS Name
Navigate to Settings → Tools → Self Help Tools → DB Debug.
Select "MS SQL" on the "Select Monitor" Drop-down.
Select "--New Host--" on the "Choose the Host" drop-down.
Provide hostname (host DNS Name) of the SQL Server installed machine.
Provide proper credentials.
Click Execute.
After it got executed successfully, share the "DB Debug Response" PDF report.
DNS Name:
Error message: "Login Failed. The login is from an untrusted domain and cannot be used with Report by providing "IPAddress "
Report by selecting "IPAddress "
1.Navigate to Settings → Tools → Self Help Tools → DB Debug.
2.Select "MS SQL" on the "Select Monitor" Drop-down.
3.Select "--New Host--" on the "Choose the Host" drop-down.
4.Provide IPADDRESS of the SQL Server installed machine.
5.Provide proper credentials.
6.Click Execute.
7.After it got executed successfully, share the "DB Debug Response" PDF report.
Report by selecting "JTDS JDBC Driver"
- Navigate to Settings → Tools → Self Help Tools → DB Debug.
- Select "MS SQL" on the "Select Monitor" Drop-down.
- Select "--New Host--" or " Issue reported MS SQL montior" on the "Choose the Host" drop-down.
- If "New Host" is selected, provide hostname/ipaddress of the SQL Server installed machine
- Provide proper credentials.
- Select "jTDS JDBC Driver" on the "Driver for SQL Server Connection".
- Click Execute.
- After it got executed successfully, share the "DB Debug Response" PDF report
Report by selecting "Microsoft JDBC Driver"
Navigate to Settings → Tools → Self Help Tools → DB Debug
Select "MS SQL" on the "Select Monitor" Drop-down
Select "--New Host--" or " Issue reported MS SQL monitor" on the "Choose the Host" drop-down
If "New Host" is selected, provide hostname/ipaddress of the SQL Server installed machine
Provide proper credential
Select "Microsoft JDBC Driver" on the "Driver for SQL Server Connection"
Click Execute
After it got executed successfully, share the "DB Debug Response" PDF report

Report by selecting "JDBC URL"
- Navigate to Settings → Tools → Self Help Tools → DB Debug.
- Select "MS SQL" on the "Select Monitor" Drop-down.
- Select "--New Host--" or " Issue reported MS SQL monitor" on the "Choose the Host" drop-down.
- If "New Host" is selected, provide hostname/ipaddress of the SQL Server installed machine.
- Provide proper credentials.
- Select "Microsoft JDBC Driver" on the "Driver for SQL Server Connection".
- Select "Use JDBC URL(Optional) check box.
- Provide the below mentioned URL on "JDBC URL" field.
- Click Execute.
- After it got executed successfully, share the "DB Debug Response" PDF report.
Multi-subnet enabled:
jdbc:sqlserver://HOSTNAME:PORT;databaseName=master;multiSubnetFailover=true;
jdbc:sqlserver://HOSTNAME:PORT;databaseName=master;domain=DOMAINNAME;multiSubnetFailover=true;
Windows Authentication:
jdbc:sqlserver://HOSTNAME:PORT;databaseName=master;domain=DOMAINNAME;integratedSecurity=true;authenticationScheme=NTLM;
jdbc:sqlserver://HOSTNAME:PORT;databaseName=master;domain=DOMAINNAME;integratedSecurity=false;authenticationScheme=NativeAuthentication;