How to get the license details of Microsoft 365 user using ADManager Plus

How to get the license details of Microsoft 365 user using ADManager Plus

Objective 

Administrators and help desk technicians often need a clear view of Microsoft 365 license usage across their tenant, including assigned, available, and suspended licenses for audits, compliance checks, or capacity planning. ADManager Plus simplifies this process by offering an intuitive, code-free way to generate detailed Microsoft 365 license reports, eliminating the need for complex PowerShell scripts or switching between multiple admin portals.

Prerequisites   

  • Ensure the Microsoft 365 integration is correctly configured in ADManager Plus using valid tenant credentials.

  • Confirm that the technician role includes permissions to access Microsoft 365 reports.

  • Verify that the Microsoft 365 app registration in Entra ID has the required API permissions, and that admin consent has been granted.

  • Ensure that the ADManager Plus server can successfully connect to Microsoft Graph API.

Steps to follow 

  1. Log in to the ADManager Plus web portal with valid technician credentials.
  2. Navigate to Microsoft 365 > Reports > Azure Active Directory > License Reports > License Details.
  3. From the drop-down, select the desired Microsoft 365 tenant or account.

  4. Click Generate to view the report.

  5. The report will display:

    • All Microsoft 365 product licenses (SKUs) available in the selected tenant.

    • The count of license units by status: active, assigned, warning, suspended, and locked out.

    • A breakdown of service plans included under each license type.

  6. Click Export As to download the report in your preferred format (CSV, PDF, XLSX, or HTML).

  7. Use the Schedule Report option to automate report generation and email delivery.

Tips   

  • Use this report to spot underutilized licenses and improve license distribution.

  • Pair it with the licensed users and unlicensed users reports for a more comprehensive view.

  • Ensure all required API permissions are granted and valid access tokens are in place to prevent missing or incomplete data.

                  New to ADSelfService Plus?