How can I view archived audit reports and manage archive settings using ADManager Plus?
Objective
ADManager Plus allows archiving audit data related to help desk technician activities. However, many users may not know how to retrieve archived audit reports or configure archive settings correctly. This can lead to difficulties in auditing historical actions or maintaining compliance with data retention policies.
Prerequisites
ADManager Plus is installed and accessible with proper login credentials.
Audit Reports in ADManager Plus is enabled.
The archive location is accessible to the ADManager Plus server with Write permissions.
Steps to follow
Step 1: View the archived audit reports
Log in to ADManager Plus.
Navigate to the Delegation tab > Audit Help Desk Reports > Audit Report.
Click Manage Archives in the top-right corner and select View Archives.
In the Select Archive pop-up, choose the desired audit report and click OK.
In the Select Help Desk Technicians field, pick the relevant technician(s) and click OK.
Under Period, select a predefined range or choose Custom Range and set the From and To dates. Then, click Apply.
Enable Restore Workflow Requests if you want to include archived automation requests.
Enable Restore Orchestration Audits if you want to include archived orchestration requests.
Click Go to generate and view the archived audit report.
Step 2: Configure the archive settings
Navigate to the Delegation tab > Audit Help Desk Reports > Audit Report.
Click Manage Archives in the top-right corner and select Archive Settings.
Under Retain archives files for, choose how long (in years) the archived data should be retained.
In the Archive Location field, provide a valid file system path that the ADManager Plus server can access.
Click Save to apply the changes.
Tips
Ensure the archive location has enough disk space and is not restricted by firewall or OS-level permissions.
Regularly review and adjust archive intervals and retention periods to meet audit and compliance requirements.
Use consistent technician naming and time filters to streamline archived data review.
Consider backing up the archive directory periodically as part of your disaster recovery plan.
New to ADSelfService Plus?
Related Articles
How to view Archived Audit Reports and manage archive settings in ADManager Plus
ADManager Plus allows you to archive the actions performed by all help desk technicians during any period of time. The archived reports can be stored at any location defined by you, for any amount of time, as per your requirement. They can also be ...How can I track or audit changes made to Active Directory objects using ADManager Plus?
Objective This article explains how to audit changes made to Active Directory (AD) objects using ADManager Plus. Auditing enables administrators to track critical actions such as user modifications, group membership changes, password resets, and ...Why is a technician unable to view or manage Microsoft 365 licenses using ADManager Plus?
Issue description A technician may be unable to view assigned Microsoft 365 licenses using ADManager Plus. This typically occurs when the necessary permissions are not configured correctly or when the service account used to connect to the Microsoft ...How to generate and export LAPS information in reports using ADManager Plus
Objective This article explains how to retrieve and export Local Administrator Password Solution (LAPS) information using ADManager Plus. LAPS helps you securely manage the local administrator passwords of domain-joined computers. By configuring ...How can I generate a report of Group Policy settings using ADManager Plus?
Objective This article explains how to generate a detailed report of all settings configured within a specific Group Policy Object (GPO) using ADManager Plus. These reports help you review configured policies, ensure they align with security ...