Fix for the issue with more that 100 user logins in v12 and above

Fix for the issue with more that 100 user logins in v12 and above

Please follow the below steps regarding the issue with more than 100 configured users:
  • Stop OpManager service.
  • Open the file named ehcache.xml in Wordpad as administrator from the location OpManager_Home\classes\cachelib
  • Please change the maxEntriesLocalHeap="100" to maxEntriesLocalHeap="500" and save the file.
  • Start the OpManager service and check the login issue.

<?xml version="1.0" encoding="UTF-8"?> 

<ehcache name="OpManagerCache">
<defaultCache maxEntriesLocalHeap="10" eternal="true" timeToIdleSeconds="0" timeToLiveSeconds="0" maxElementsOnDisk="0" memoryStoreEvictionPolicy="LFU" />
<cache name="widgets" maxEntriesLocalHeap="100" maxElementsOnDisk="0" eternal="true" timeToIdleSeconds="0" timeToLiveSeconds="0" memoryStoreEvictionPolicy="LFU" />
<cache name="apicache" maxEntriesLocalHeap="500" maxElementsOnDisk="0" eternal="true" timeToIdleSeconds="0" timeToLiveSeconds="0" memoryStoreEvictionPolicy="LFU" />
<cache name="DeviceCache" maxEntriesLocalHeap="50000" maxElementsOnDisk="0" eternal="true" timeToIdleSeconds="0" timeToLiveSeconds="0" memoryStoreEvictionPolicy="LFU" />v
</ehcache>

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