APM Insight - Agents Troubleshooting and Compatibility Guide
To optimize performance and troubleshooting, Please provide the following details related to the respective agents and cross-verify compatibility from the provided help pages.
Java Agent
- Application Server & Version : __________________ [Eg. Apache Tomcat, Jboss]
- Database backend & Database driver with version : ________________ [Eg. MSSQL, mssql-jdbc-6.2.2]
- JVM / JDK Version : __________________ [Eg. Java 11]
- On-premises / Cloud / Microservices : ___________________ [Eg. Docker / GCP / Azure / On-prem app]
- Web Frameworks / Components used : __________________ [Eg. Struts, Spring, Hibernate]
.NET Agent
- .Net Framework Version : ______________ [Eg. .Net Framework 4.0]
- OS Type & OS Architecture: ________________ [Eg. Windows Server 2019]
- Database Backend & Version : ______________ [Eg. MSSQL, MySQL, OLE DB]
- Application Type : ________________ [Eg. .NET Web Application hosted on IIS, .NET Service, or .NET Desktop Application]
- Internal Components : __________________ [Eg. ASPX, MVC]
- External Components (Web Service Calls) : __________________ [Eg. ASMX , WCF, Web API]
- Memcached & NoSQL (if any) : ______________ [Eg. Redis, Cassandra]
- Queue (if any) : ___________________ [E.g. MSMQ]
.NET Core Agent
- .Net Core Framework version : _________________ [Eg..NET Core framework v2.0, v3.0]
- OS Type & OS Architecture: ________________ [Eg. Windows Server 2019]
- Application Type : ________________ [Eg. .NET Core Web Application hosted on IIS, .NET Core Service]
- Web service : __________________ [Eg.MVC,WebAPI]
- Database : ____________________ [Eg.PostgreSQL, MSSQL, OLE DB]
Node.js Agent
- Node.js version : _______________ [Eg. Node.js 4]
- Frameworks : _________________ [Eg. Express]
- Databases supported : _______________ [Eg. MySQL, MongoDB]
PHP Agent
- PHP Version : ________________ [Eg. PHP 5.3, PHP 7.4 ]
- OS Type & OS Architecture: ________________ [Eg. Linux OS 64 bit]
- Web Server & Version: _________________ [Eg. Apache2, IIS]
- Framework Used : __________________ [Eg. Laravel, Drupal]
- Database Server & Version : _____________ [Eg. SQLite, PostgreSQL]
- Screenshot of command :
- php -v
- Before and After Installation - phpinfo.php output as html file
Ruby Agent
- Environment Used & Version : _______________ [Eg. Ruby - 1.8.7, Rails - 3.0, Sinatra - 1.4.0]
- Application Server : _______________ [Eg. Puma]
- Database Server : ________________ [Eg. SQLite]
Python Agent
- Python Version:_______________ [Eg. Python 3.5.0]
- Framework Used:_______________ [Eg. Django, Flask]
- Database Server & Version :_____________ [Eg. PyMySQL v1.0.1, SQLite v2.0.0]
- External Components:_____________ [Eg. Redis]
- HTTP Libraries Used:_____________ [Eg. http.client, httplib2]
- Async Libraries Used: _____________ [Eg. aioredis, aredis]
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