ManageEngine offers two different types of license models: 1. Perpetual Model: Under the perpetual model, the licensing is perpetual, and a small Annual Maintenance and Support (AMS) fee is applied (to be paid every year apart from the one-time ...
What is a Monitor? A monitor is any specific application or server instance within your environment that you monitor in Applications Manager. For example, if you monitor 100 SQL server installations, your monitor count will be 100 (or) if you monitor ...
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...
1. Access your ServiceDesk Plus server and browse to [your drive]:\ManageEngine\ServiceDesk\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...
Building a test environment is very helpful while upgrading ServiceDesk Plus. When you are planning to upgrade ServiceDesk Plus to the latest version, it is highly advisable to try the upgrade on the test environment first so that you will be ...
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...