Password self-service
How to enable auto-generated passwords during self-service resets
Objective This article explains how to configure ADSelfService Plus to automatically generate secure passwords and deliver them to users via SMS or email after successful identity verification. This is useful for organizations that prefer centrally ...
How to enable user notifications for password resets, account unlocks, and password changes in ADSelfService Plus
Objective This article explains how to configure email, SMS, and push notifications in ADSelfService Plus to alert users whenever a password reset, account unlock, or password change is performed. ADSelfService Plus' notification feature enhances ...
How to enable self-service password reset and account unlock for Chromebook users
Objective This article explains how to enable Chromebook users to reset their Active Directory passwords and unlock their accounts directly from the Chromebook logon screen by integrating Google ChromeOS with ManageEngine ADSelfService Plus. With ...
How to add a custom attribute and include it in the self-update layout in ADSelfService Plus
Objective This article explains how to add a custom LDAP attribute in ADSelfService Plus and include it in the self-update layout. This allows end users to view and update organization-specific attributes (e.g., Employee ID or Location) through the ...
How to enable admin or manager notifications for failed password resets, account unlocks, and password changes in ADSelfService Plus
Objective This article explains how to configure email notifications in ADSelfService Plus to inform administrators or managers when users fail to complete a password reset, account unlock, or password change. This notification helps IT ...
How to remove the %Password% macro from reset password notifications in ADSelfService Plus
Objective This article explains how to remove the %Password% macro from reset password notifications in ADSelfService Plus. Including the %Password% macro inserts the newly reset password in plaintext into notification messages, which poses a ...
How to add a custom attribute in ADSelfService Plus
Objective This article guides you through the process of adding a custom LDAP attribute in ADSelfService Plus. Custom attributes allow administrators to map additional Active Directory fields (e.g., employeeID or officeLocation) to ADSelfService ...
How to access the reset or account unlock form directly bypassing the login page
Objective Administrators may choose to integrate the ADSelfService Plus reset password or unlock account forms directly into their organization's human resources management system (HRMS) portal, allowing users to access these self-service options ...