General errors
ADAudit Plus reports show ADManager Plus service account instead of actual user
In this article: Issue description Prerequisites Possible causes Resolution Related topics and articles How to reach support Issue description When viewing user enable or disable events in ADAudit Plus reports, the actions appear as performed by the ...
Understanding ADAudit Plus licensing and audit scope in Multi-Domain Controller environments
In this article : Question Explanation Important considerations Related topics and articles Question A customer has four Domain Controllers, but only one Primary Domain Controller. The other three Domain Controllers are additional replicas of the ...
Error: "A Security Package-Specific Error Occurred" (Error Code: 721) in ADAudit Plus
In this article: Issue description Possible causes Prerequisites Resolution Related topics and articles When and how to reach support Issue description When using ManageEngine ADAudit Plus, the following error message appears: "A security ...
ADAudit Plus reports show ADManager Plus service account instead of actual user
In this article: Issue description Prerequisites Possible causes Resolution Related topics and articles How to reach support Issue description When viewing user enable or disable events in ADAudit Plus reports, the actions appear as performed by the ...
Understanding how ADAudit Plus handles security Event Logs and Archiving
In this article : Question Explanation Important considerations Related topics and articles Question I would like to know if there’s a way to store historical security event logs within ADAudit Plus, access older logs, and view the raw event data. ...
Resolving the “Site is Not Secure” browser warning for ADAudit Plus
In this article : Issue description Prerequisites Possible causes Resolution How to reach support Related topics and articles Issue description When users attempt to access the ADAudit Plus web console in a browser, they may encounter a warning ...
Troubleshooting "Input validation error. Please Contact Support"
In this article : Issue description Prerequisites Possible causes Resolution How to reach support Related topics and articles Issue description When a customer attempts to perform an action in ADAudit Plus such as saving a configuration, performing a ...
Troubleshooting ADAudit Plus performance issues due to high CPU usage
In this article: Issue description Prerequisites Possible causes Resolution How to reach support Related topics and articles Issue description The java.exe process associated with ADAudit Plus consistently consumes 100% of the CPU resources on the ...
How do I fix SAML error AADSTS75011: Authentication method mismatch?
In this article : Issue description Prerequisites Possible causes Resolution How to reach support Related topics and articles Issue description When attempting to log in via SAML, authentication fails with the following error message: AADSTS75011: ...
How to fix ADAudit Plus getting stuck at Initializing
In this article: Issue description Prerequisites Possible causes Resolution How to reach support Related topics and articles Issue description When attempting to access the ADAudit Plus web console, the browser screen gets stuck on an Initializing ...
How to resolve access denied errors when copying ADAuditPlusAgent.msi due to ADMIN$ share connection failure
In this article: Objective Prerequisites Steps to follow Validation and confirmation Tips Related topics and articles Objective This article explains how to resolve the Couldn't copy ADAuditPlusAgent.msi and the Access Denied: Failed to Connect to ...
Why am I getting network access denied errors with code 65 or 41 when applying audit policies?
In this article: Issue description Prerequisites Possible causes Resolution Related topics and articles How to reach support Issue description While applying audit policies in ADAudit Plus, users may encounter one of the following errors: Error Code ...
Why am I getting error code 1726 when fetching events in ADAudit Plus?
In this article: Issue description Prerequisites Possible causes Resolution Related topics and articles How to reach support Issue description The message "Error Code 1726: The remote procedure call failed" occurs when ADAudit Plus is unable to fetch ...
Why am I getting the "Another instance running" error when starting ADAudit Plus?
In this article: Issue description Prerequisites Possible causes Resolution Related topics and articles How to reach support Issue description When starting ADAudit Plus, users may encounter an error message that prevents the service from launching: ...
Troubleshooting the ADAudit Plus service not starting from services.msc but working in console mode
In this article: Issue description Prerequisites Possible causes Resolution How to reach support Related topics and articles Issue description When attempting to start the ManageEngine ADAudit Plus service from the Windows Services console ...
Troubleshooting last event timestamp showing a future date
In this article: Issue description Prerequisites Possible causes Resolution How to reach support Related topics and articles Issue description Data is not being collected in real time from a specific server. The Last Event Fetched Time in the ADAudit ...