Issue description In ADAudit Plus, scheduled reports may sometimes display the error message "Error during previous run" under LAST SCHEDULE STATUS. This indicates that the scheduled report did not execute successfully due to underlying issues with ...
Objective This article guides you through the process of automatically deleting scheduled report history older than a specified number of days in ADAudit Plus. This helps manage disk space and maintain a clean reporting environment. Prerequisites ...
Issue description When attempting to open scheduled report files generated by ADAudit Plus, users may receive the following error: Excel cannot open the file ADAuditPlus_1234.xlsx because the format or file extension is not valid. This occurs when ...
Objective This article provides a step-by-step guide on how to schedule reports in ADAudit Plus. Scheduling reports ensures timely delivery and storage of audit data for compliance and analysis purposes. Prerequisites Have permission to access the ...
Root cause : Chrome has defined Scheduler as a variable and unfortunately the same is used in ServiceDesk Plus in resource management section and Chrome API's 'scheduler' variable is overriding our application's variable (Used in resource management) ...
1. Access your application server and browse to [your drive]:\ManageEngine\<application_name>\bin. 2. Click changeDBServer.bat. Information on the configured database will be displayed. If the database is MSSQL, go to the SQL Management Studio, go to ...
If Applications Manager is up and running and the WebGUI can be accessed, refer to the steps in this knowledge base article for creating support information file. If Applications Manager is down or the WebGUI cannot be accessed, or if the log size ...
Following are the steps to move data from the existing server to a new server, Step 1: Stop ManageEngine ServiceDesk Plus service. Step 2: Kindly Upgrade ServiceDesk Plus if required. Refer to the link below to check if you are in the latest version, ...
Building a test environment is very helpful while upgrading ServiceDesk Plus. When you are planning to upgrade ServiceDesk Plus to the latest version, it is highly advisable to try the upgrade on the test environment first so that you will be ...