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                        • Announcements

                        • Join our live workshop and see identity attacks detected as they happen in Log360 Cloud

                          We are inviting the Log360 Cloud community to a two-part workshop on detecting identity-based attacks across Active Directory and cloud environments. Workshop Title Identity Attack Detection in Practice: 3 Live Use Cases Across AD and Cloud Date & Time:

                        • Join us live: See 3 real identity attacks get detected inside Log360

                          We are inviting the Log360 community to a two-part workshop on detecting identity-based attacks across Active Directory and cloud environments. Workshop Title Identity Attack Detection in Practice: 3 Live Use Cases Across AD and Cloud Date & Time: 20th

                        • Patch Tuesday Updates: May 2026

                          Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 44283 - 2026-05 Servicing Stack Update for Windows 10 Version 1607 for x64-based Systems (KB5088064) 44284 - 2026-05 Servicing Stack Update

                        • Patch Tuesday Updates: May 2026

                          Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 44283 - 2026-05 Servicing Stack Update for Windows 10 Version 1607 for x64-based Systems (KB5088064) 44284 - 2026-05 Servicing Stack Update

                        • Patch Tuesday Updates: May 2026

                          Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 44283 - 2026-05 Servicing Stack Update for Windows 10 Version 1607 for x64-based Systems (KB5088064) 44284 - 2026-05 Servicing Stack Update

                        • Most Discussed Topics

                        • ServiceDesk Plus Cloud very slow to load

                          Are there any current known issues? We're seeing very slow loading across all our ServiceDesk Cloud instances. We are on the US East Coast.

                        • Build 8402 causing CPU spikes

                          Hi Community /Support Team, we are experiencing a persistent issue where the Zulu Platform x64 Architecture process is consuming 100% CPU on our Windows Server and broke SSO with Okta Following an update to Build 8042. The java.exe process spikes to 100%

                        • Configure SLA

                          Hello, We would like to configure the following in the SLA: Major (critical service degraded) • ⏱ Response: 1 hour • ⏱ Resolution: 8 hours / same day Request / Support • ⏱ Response: 24 hours • ⏱ Resolution: 3 to 5 days Has anyone encountered this issue

                        • Zia Agents

                          What is a Zia Agent? To put it simply, a Zia Agent is a mini AI agent within ServiceDesk Plus that can interpret tickets, determine the appropriate response and carry out actions automatically. So, what is the key difference between Zia and Zia Agents?

                        • Audit log error on 15.260

                          After upgrading to 15.260 we get this message regularly: Does anyone experience the same? /Rasmus
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