Add additional domain controller (Password Manager & Desktop Central)
Can we have the option to add additional domain controllers for the domain. I am testing upgrading using a cloned copy of the server in an isolated enviroment; whilst this server is a DC it isn't the named one. As a result you cannot login to either product as they cannot contact the named DC. Update - ServiceDesk Plus already has the option to add an additional domain controller.
Device Expert Error on Server Settings Page
When clicking on "Server Settings" in the administration area of device expert, a window briefly pops up saying NTLM authentication failed, redirecting to login page. This began after I changed my server IP on version 5560. Upgrading to 5570 did not fix it. Any ideas? Is there a process for changing the server IP that I should have done? Thanks, Jerry
Suggestions for automatic patch management
Firstly, thanks to the DC team for the effort they have put into adding features into the product this year. Really good job! I have a suggestion that relates to the automatic patch process. I use DC to manage a number of laptops that are always on the move. This means that they are often never connected to the network when the auto-patch task is scheduled to run which means that the laptops take forever to be patched. What I think would be great is functionally that allows for auto-patch tasks
DC Log file format
Is it possible to create log files in a format that can be viewed with f.ex trace32 instead of i plain txt-format? I find the standard txt-file logs to be quite hard to view in notepad/wordpad as opposed to f.ex SCCM-log files that is easily viewed in trace32. Regards Mikhail Lilleøren Advisor, Server/Virtualization/Storage/Client Management
Custom all the change stage names
Hello, Is there a way of changing the change stage names Requested, Completed and Rejected? I don't find them in the ApplicationResources file (i18n) and if i change them directly in the database, the change forms doesn't appear (shows a blank page). If nowaday is imposible, will it be possible when the future change workflow is released? Thanks & Regards
Mailbox Permissions Analysis and Exchange Server Reporting Automation with Exchange Reporter Plus
ManageEngine announced the release of Exchange Reporter Plus 4.1 Build 4100, a new leaf added to the Microsoft Exchange Server Usage, Reporting, and Analysis software. This release is important as it encompasses two major features in a single release. Mailbox permission analysis and reporting that ensures secure mailboxes in your Active Directory / Exchange Server and Exchange Server Reporting automation that bestows improved operational efficiencies for Exchange environments. Mailbox permission
SNMP and SUSE 10/OES2
Has anyone had any luck getting SNMP monitoring to work with any of the SUSE 10 or OES2 distros? I've tried a few things on my test server and cannot get it to work.
Adding additional domain controllers to credentials
Can we please have the option to add additional domain controllers when using "Edit Credentials" to modify a domain. The reason for this is I am testing upgrading the software to the latest version by cloning the live server into a test VMWare environment. The server is a domain controller, however is not the one specified in the "Edit Credentials". Because the network is disabled on this test machine I discovered you cannot login as the machine cannot contact the named DC to authenticate the user.
SDP - A user with full access to Assets can't add a new product - the link to add new product is hidden.
Hi, We hired a new guy who will manage our company's assets. We have created a technician group Asset Administrator and assigned full asset permissions to that technician. We have discovered, that going to Quick Actions - Asset brings the screen where a new asset can be added? but the Add New link near a Product Name field is not shown. We tried this both on IE and FF - no luck. The link is there only for SDAdmin group, but we don't want to provide the new tech with full access to everything. Could
Asset Scanning linux SSH
I tried scan for many times and with different assets with Linux , but the error message occurs ": Connection to RPC server in the workstation failed."
Purchasing Module in SDP: Do you use it?
I'm curious how many of you actually use the Purchasing Module in SDP. When it comes to helpdesk tickets I'm comfortable with making SDP work. But purchasing...is something new for me. To make it even worse my management team is like SDP has a Purchasing module, let's use it! Our billing team is still keeping track of purchases with an Excel spreadsheet, let's move them over and start tracking purchases in SDP. Well...on one hand this is great for me as it means job security. On the other hand...I
Opmanager and EventLog Analyzer
Can these two products co-exist on the same server? If so what do I need to do to make that happen. I tried installing EA on an Opmanager server but EA client reports that the service is not started. It is according to the services console. Any tips?
Sharing custom reports
Is there any way of sharing custom reports with Operator users other than exporting them and importing them as the other user>
Software Metering rules
I have created asoftware metering rule and enabled it. When I go to the reports, inventory reports, Application metering rules summary report it does not show anything and says there are no rules added. I have asked a colleague to try and they have the same issue. Question: How do I get my rules to show up? thanks in advance
Screenshot is black when creating helpdesk ticket through DC agent
I'm using DC v70234 on Server 2008. Using agent v7.2.33 on Windows 7 SP1 x86 with Aero enabled. When I create a helpdesk ticket and select the option to include a screenshot, the screenshot is black. I've attached the screenshot.
Differences between OpManager Professional and Enterprise
Hi, I searched on your web site, but I didn't find the difference between the OpManager Professional and Enterprise. I mean in term of usability, user interface and so on. For example: do I need to log-in on each probe to do the set-up or I have to access only the Admin server? Thanks.
Alert Actions?
Is there any possible way to do some automatic actions on produced alerts in NetFlow Analyzer? Need some way to make automatic actions on alerts, to send device simple command when alert produced. I can get email alerts, but when no one response to that alert to take some automatic steps and send device simple command. Any suggestion how that can be done. Working with Cisco ASA 5540 device. Thanks
Software in the Inventory tab is missing!
After scanning several PC's, I had a list of 200 apps/software/drivers that were unidentified. I began by selecting the first 25, and moving their licence type from unidentifed to commercial. This than moved the software into the new category. But as soon as this was completed, I lost access to all the other software. When I look at the computer view within the inventory tab, I can see all the software listed. I can filter it by either commercial or unidentified successfully. But if I click
Unsuccesful Login Notification
It would be better for proactive measures that for a number of unsuccessful logins which can be defined within the application, a technician get's notified through email or SMS.
formula of Traffic in Opmanager
Hello everyone, could you please tell me how can I get traffic via SNMP commands ? What is the formula ? I found something on the Internet. It was like "inOctets * 8 * 100 / ifspeed or outOctets * 8 * 100 / ifspeed". But when i tried count it, always i got different result. So I want to ask you what is the right formula thx you
Able to log in User on Computer remotely?
Hi there, Is there a way of remotely logging a user or bunch of users on the various computers that we have? Thanks
Allow techicians to create resolution templates?
Is there a role we can create that will allow them to maintain the resolution templates without giving them access to everything in the configuration wizard area? Thanks.
Total number of files in a particular directory
Hello, I would like to add a monitor for the total number of files in a directory on windows 2003 server. With "File/Directory Monitor" monitor it is possible to monitor the total size of a directory but I need the total number of files. I believe that it is possible because in the Detail View appears the metric but in blanks. What should I do? Thanks Hugo Ramón
Problem assigning a task to a specific group
Hi team, We are having issues assigning specific tasks to a specific group created or added to a request. It only shows the group the requester belongs to. The screenshot is below. We tried creating or customizing a task template specifically created for a given task to that's already pre-assigned to a group but when we chose the template from the drop down, the group that was pre-assigned dissappears. Is there any workaround on this? Regards,. Noah
Drop down sort option
Is there a way SDP can sort by ASC the "Groups" in a dropdown? I appears, its sorted by created time. Thanks in advance.
Need to turn Automatic Discovery feature OFF
We are on OpManager build 872; we do not want to upgrade if we do not have to right now. What we need is to turn off the automatic discovery feature. Every time we create a new virtual server in VMWare, OpManager automatically sees it. We want only the ability to add the server to OpManager when we want to. Thanks you
DC not sending workstation warranty info to SDP
We using DC build 70234 and SDP build 8015. I followed the instructions to integrate the two products together. In DC, I have linked to our SDP server, the API key was validated, and I checked the following features to integrate: IT Asset Data, Software Deployment, and Log Help Desk requests as alerts and tickets. In SDP, I created a user, generated an API key used in DC, assigned it to the software install role, and added the DC connection in the General section. I'm not getting any errors from
MCM plug-in and OPManager 8812
Hello, I upgraded OPManager to 8812 then I installed MCM-Plug-in but when I tried to access in admin page settings I got waiting on .... in my browser then come back to login page. I tried it from my PC or from server, same result. The back end for OPManager is SQL 2000. I need to set for critical servers MCM, can you help me as soon as possible Regards Philippe
Move OPManager DB from SQL 2000 to SQL 2005 server
Hello, I would like to know what are steps to move OPManager DB from SQL 2000 to SQL 2005. Thank you fro your answer Regards Philippe
Should be able to map network drive using different user credentials
There must be a way to give different username and password while using Drive Mapping option, for accessing the network drive that has selected users allowed.
Exchange Reporter Plus 4.1, Build 4100 Released!
Hi, We are happy to announce the general availability of Exchange Reporter Plus 4.1 Build 4100, now available for immediate download. Mailbox Permissions Reporting and Scheduling of Reports are the major highlights of this release. It also includes a host of other exciting features, fixes and enhancements. Existing customers MUST upgrade using Service Pack 2.0 to upgrade to the latest version. Service Pack 2.0 is available at: http://www.manageengine.com/products/exchange-reports/service-pack.html
Attach screenshot to ticket
I noticed that when attaching a screenshot to a ticket to be sent to SDP, the format is BMP and the size is large. Is it possible to change it to PNG instead? Thanks!
Must be an option to enforce configuration happening instantly
I feel it's much better to force the configuration happening instantly,without waiting for refresh interval or system restart , because it is not a good practice in some configurations like creating a new user on workgroup computer,since i can't be wasting time by restarting the policy affected computer just to create a new User and we all know that creating a user is that simple in WindowsXP and does not need even a minute.
Limit AD reports to specific OUs?
We are part of a larger company and only control a subset of all the OUs in AD. Is there a way to limit reports to just the OUs we control? We don't need to see users/computers for the entire organization--just our specific one. Thanks!
Problem with Catalyst 4510R OID
Do anyone have the OID of Catalyst 4510R, i can't configure the temperature monitor. Please help! Thnx & Rgrds
SupportCenter Hotfix 7902 Released
Dear Customers, We have released SupportCenter Plus Hotfix 7902 Here you can download the Hotfix http://www.manageengine.com/products/support-center/service-packs.html Here you can find the issues fixed in this Hotfix https://supportcenter.wiki.zoho.com/ReadMe-7902.html Regards, Arun SupportCenter Plus
Wath's that mean...
The AuthenticationFailure trap is received from How i can resolve this alarm in Windows Machines???
connection record missing in IP Group
The problem is that I could not find the connection from IP group. Anyway, the connection could be found from troubleshooting report(raw data). Both NFA 9000 and 9100 have the same issue. Pls kindly help.
Personalize problem
I just started evaluating AD Self-Service. The page becomes funny when I choose Japanese in personalize page. Is there any solution? Masaya
Personalize problem
I just started evaluating AD Self-Service. The page becomes funny when I choose Japanese in personalize page. Is there any solution? Masaya
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