Auto restart of service after password change
Hi Team, Is it possible restart service after password change from PMP? I have created one service account and I am using that service account for SDP, OpManager and PMP. What I am looking for is when I change password for this service account on PMP I need to restart that service as well. Is it possible? If yes please let me know how? Thanks Arjun
Windows 10 Upgrade: Can't display password manager web page
Hi all - We recently upgraded to Windows 10 and for some reason I can no longer use Edge or Internet Explorer to connect to Password Manager in our organization. I get a page cannot be displayed error. Looking at wireshark, I see that my client is sending a reset packet to the password manager server and that is the end of communications. I CAN use Chrome just fine, so this is obviously some security setting in IE or something that is preventing this. As far as I know, there are no other websites
Multiple Radius Servers for two part authentication
Hi we are using two authentication servers however PMP only allows us to assign one, this becomes an issue when the nominated authentication server is unavailable. How can we assign a secondary authentication server to give us resiliency.
Discovery of Resources - OU Filtering
Is it possible to import an OU but NOT the sub-OU? Thanks Cris
Exact permissions required
Can anyone tell me exactly what permissions the service account needs? Meaning the account that will perform those remote password resets. I'm consistently being told Domain Admin, but that can't be the minimum required permission level, right? I'm looking for a bare minimum permission set required. Anyone have any ideas? Thank you.
Maximum time limit under Access Control
Is there a way to have the system Sign Out the user of a session once they reach the maximum time limit instead of simply disconnecting them from the RDP session? As the way the current system is setup, the user is disconnected from the session, but the system remains logged in with the account that was shared.
Features request: passphrase generator instead of password + same user for remote login unix ressource (root test)
Hi! Passphrase are a lot easier to type/remember. Linux console in VMware don't let you copy/paste. Also we use AD integration for all our Linux servers. Since we disable root login, it would be nice to be able to just use one single AD user to check all the root passwords.
Access Control allows continual control
When I set a resource to have Access Control for a specified time, once that time expires, the user is kicked out of the remote session and back to the Resource. If the user clicks on the Open Connection again, the user then has unlimited access to the resource, even though the time is expired for that particular user.
PMP - Is the license only restricted to Administror or also Password Administrator?
Hello, on the license page (https://store.manageengine.com/passwordmanagerpro/perpetual.html) i´ve seen, there is for each license a restriction to Administrators, not Named Users like in other products. That means, with the first license (2 Administrator) i can have 100 user with Password Administrator and Password User to work with the license?
Resource discovery
Hi When using resource discovery, 1: Would it be possible the make a rename of the group, on import, and keep the AD-sync? -right now, the group is going the be named as it is presented in the search list: exsample: "servers@system@applications@domain" I would like to be able to rename it, without doing the import, and afterwards go to "resource groups", and rename it there 2: Could resource discovery also be made to support import/sync of users, under a selected OU and sub OUs? -The best would be
Sorting resource discovery - windows/AD
Hi When using resource discovery, the search result is just one long list the OUs or Groups. It is not presented in alphabetical order, which makes it very hard to find what i am looking for, when there are thousands. Is there a way the get the result presented in alphabetical order ?
Browser issues with Password Manager Pro
Using Chrome, the password explorer does not populate. It stays stuck on "loading...". It works in IE. Using IE, when viewing a resource as an password administrator in the user group that the resource is shared with, and the user group is set to "manage resource", the action tabs do not show on the screen ( Add, Delete, Customize, etc... ) but they do in Chrome. IE Version 11.0.96 Chrome version 51.0.2704.103 m PMP version 8501
Agent mode
I am trying to reset a domain password using agent mode. I have installed the appropriate agent on the DC, and started it with an account that has domain administrator privileges. However, when I execute the remote change, it failed and states that the agent is not installed on the DC. The DC listed is the same one that the resource was imported from, and the agent is indeed running on that particular DC.
Bulk Update of the resource Description ( or any other attribute ) in PMP
Hi I cannot see a way of bulk updating the description held in some resources. I can see the SQL table [PassTrix] . [dbo] . [Ptrx_Resource] has a column [RESOURCEDESC] which has the incorrect value I need to update so can I simply update the table directly or is there a way of doing this in the web portal?
Disable Automatic Database Backups
We are currently running PMP 8.4.0 8404. our DBAs run daily backups of all SQL databases including transaction logs, and prevent any other application performing backups unless it is justified. As PMP by default try to perform a database backup, alerts are raised as access is denied. To prevent backup conflicts and raising of alerts, the DBA team has requested to disable the application auto backup settings. However, when we go to the "Scheduled Backup" configuration within PMP, there is not an option
Error when chaning/adding additional fields/categories
We've recently updated our Password Manager software to version 8.5.0, build number 8502. Following the upgrade we're unable to add/remove/change fields assigned to resources and accounts, or add and manage categories in the 'Personal Passwords' section. We're able to add/delete/change the fields, but when we attempt to save the changes we just get the following message: Script Error Occurred : TypeError: Object doesn't support property or method 'includes' Does anyone know why this is being caused
Service stopped after 5 minutes
There is a problem with the application. After starting the service works for 5-6 minutes and there is a stop. The logs sleyuy see this: The Password Manager Pro service terminated with the following service-specific error: %% 4294967295 This problem appeared today. With what may be due Danae problem. Looked at in similar theme, there was napiso do so: Kill the postgres processes that are running in task manager. Remove / Rename the <PMP-Home> / logs folder. Navigate to services console.
Allow user to login using their own credentials rather than admin on Cisco switches
Hi, We have several Cisco switches which have been added to PMP with the admin credentials. We'd like to be able to click on the Open Connection icon BUT allow/prompt the user to login as themselves rather than use the admin credentials. Is that possible with PMP? Thanks! Dwight
Customize Agent.Conf for Agent Installs?
Is it possible to customize the agent.conf file when installing an agent such that it pre-sets certain parameters,upon being added to PMP by the agent, like Location or Description or event a custom field?
Sub resource groups
I want to be able to add a parent group, and have multiple sub groups attached for the purpose of auto password changing. I reviewed the PMP help document on resource groups, and it says it is possible, I am not finding the option. Has it been removed? I am using version 8.4.0 build 8401.
Unable to start PMP agent
I am trying to start the PMP agent on one of my domain controllers; however, I am encountering Error 1067: The process terminated unexpectedly. I have been successful on other servers, but just not this one. I checked the logs, and below is the response. IsValidCert() :The commonName is (NCDS-PMP) and the hostName is (NCDS-PMP) IsValidCert() : Certification verification failed PMP Logs : Agent started I can browse to the PMP server / web portal from the DC server, and I even tried installing the
Change default personal categories
Hello Everyone, Is there a way to centrally modify the personal categories in Password Manager Pro? We would like to begin using this feature within the organization, but would like to change the naming convention for the default categories so as not to encourage employees to store banking or credit card information. Is this possible?
Linux HA Setup Problem
Build 8404 I have the HA configuration on a new secondary server, per documentation, and have also corrected permission errors on the directories after the hapack install. However, when starting pmp-service on the secondary server, it returns the following 'could not create connection' error, and then postgres shuts down. I could use some help resolving this HA config issue. [21:03:37:783]|[08-03-2016]|[com.adventnet.mfw.Server]|[SEVERE]|[16]: STACK TRACE| java.lang.Exception: Exception while initializing
column re-ordering in personal passwords on 8502 (and some previous versions)
Has anyone else seen the columns re-ordered in their personal passwords in PMP? I have one category defined with two masked fileds and after upgrading from 8501 to 8502, the two fields have been swapped. Before the ugprade it was: Service Name Service URL Hidden1 Hidden2 Tags and after the upgrade, the columns were ordered like this: Service Name Service URL Hidden2 Hidden1 Tags I've had this occur before, and it doesn't happen every upgrade.
Linux installation problems
Hi, I'm having trouble on the installation, and wasn't able to get anyone through support. I'm installing on a linux server (ubuntu 10.10). This is all I get when I run the installer: # ~ops/ManageEngine_PMP.bin InstallShield Wizard Initializing InstallShield Wizard... Searching for Java(tm) Virtual Machine... . Preparing Java(tm) Virtual Machine... .................................. ................................... ................................... ................................... ...................................
Link to Resource?
Is it possible to create a URL to a specific resource in PMP? I can link to the Resource list view page, but would like to create a link in Confluence to the resource in PMP. Assume that the user clicking the link is logged in to PMP and has permission to view the resource. Thank you.
Actual Delegated Permissions Level
I am trying to setup a PMPReset account I can use specifically for resetting of the passwords for all accounts, but don't want to add that account in the Domain Admins members group. I've tried to add specific permissions under the Delegation of Control Wizard on the domain server, but can't seem to find the specific permissions to get it to work. Can you provide a list of the specific permissions that allows an account the correct permissions to change AD account passwords?
https://localhost:7272/ntlmv2?redirectURL=j_security_check blank page
I've seen other posts on here about this but haven't worked for me. When we go to the Password Manager Pro page, I just get a redirect (in the title) blank page now. I have rebooted and restored from an earlier backup but still the same thing. Form other posts it appears to do with NTLM2. We did have some servers (VMs) crash earlier this week but every thing is up and going now. Not sure if this effected this or not. I can't get in to check any settings so I'm not sure where to start? Any ideas?
How to reset Passphrase
How do I go about resetting a passphrase for a user if they forget what it is? Update: I was only able to accomplish this by deleting the user's account from PMP, then re-import it again from AD. When this is done, the previous passphrase is deleted, along with any personal passwords saved. I don't even see an option where a user can change their passphrase, or recover if lost or forgotten.
Receive 404 error on Resources page for Scheduled Tasks
Under Resources, if I have multiple Accounts selected and click on the Scheduled Tasks button, the first selected account shows. The problem is when I use the User Account selection drop down in the upper right hand corner and select another account that is checked on the Resources page, I receive a 404 error. This occurs on all preceding Accounts.
SMTP test failed
When setting up SMTP Server, when attempting to test, I receive an error indicating Sending Failed: Unable to connect SMTP server. I have PMP installed on SUSE VM. Verified DNS is set correctly and can ping SMTP server from the SUSE network tools, both by IP and DNS name, yet the test message fails in the web.
resource tab in Password Manager Pro is empty
I'm password administrator and my resource tab is empty. I'm using version 8501
Passwords are pulling from incorrect field
I am currently evaluating PMP and ran into an issue with displaying passwords for accounts it discovered from a specific Windows server. When I click on the Display icon to look at the password for a particular account, the password actually shows as the account name and not what the password is. I verified this by creating a new Test account, discovered it with PMP, and when viewing it, the password shows as the Account name per attached.
My Passwords as default tab
Hello, Just wondering if there is an option in the GUI to have the 'My Passwords' tab as the default selected instead of the 'Auto Logon' tab? Thanks!
Windows service accounts
Hi, I am configuring my PMP application to manage / auto reset my Windows service accounts. I created a group containing all the servers that have service accounts using domain accounts to run them. When I display my group, I can see all the servers I selected except one. This particular server is running Windows server 2000 platform, and I believe this may be the reason. It is because the server is not in the list, that I am unable to manage the services. NB: The server was discovered without an
Why can I reset the Administrator account, but not another user on same device
Both Administrator and other user have admin rights on Windows desktop. I am able to change the password for the administrator, but get Access Denied when attempting to change the user account. Error Occurred - 2147024891 Access is denied.
problem with latest release (8500)
When using a complex password that contains an ampersand, the password displayed when clicking on the **** looks like this: 16Uw9&ye0-$=3&o1O and the string loaded into the clipboard looks like this: 16Uw9&ye0-$=3&o1O The happens in both Firefox 47.0 and IE 11.0.32. I thought my pasted passwords look longer (even as strings of asterisks), and I was right. [edit] I've left voice-mail for support (in the first queue that would accept a message.....) and also sent email to support.
ASK - Server Decommission
When I decommission a Server in AD how is this tracked or recorded in Password Manager Pro? Thanks Cris
How can I use the same port for Password Manager Pro, AD Manager and AD Audit?
Basically, we've put these all on a server behind a firewall to keep it safe. However, it seems at least port 7272 is giving me a headache. (Seems there are some firewall settings that dislike the port.) As they are all Manage Engine products, and are accessed by different hostnames, I was hoping there is something similar to apaches Name Virtual Hosts we could use in such a scenario. Where the name used to request the site is what determined what service one got, not the port number. So we could
Resource folders
Hi, Let me start off by saying that the PMP application has been working out great for our organization, and things are getting a lot easier when it comes to managing our accounts. However, there is one thing I was trying to figure out, and I will like to know if it is possible. Presently, when someone adds a resource, it shows up under their name. Example: Bob's Groups. This is fine, but what if multiple persons add resources and share them with a department; you end up with a long list of resource
Next Page