Password verification failed
Hi, I cannot verify password some users in windows server except user "administrator". It's show in details as below. Could not verify if the password of account (local user) of resource (host name) is in sync with the one stored in the PMP repository. Password integrity verification can be done only for resource types for which remote password reset is supported by PMP. If remote password reset is supported for this resource, check if you have configured it properly by supplying the necessary credentials.
Adding local server accounts to Groups
Hi all, might be a serious case of PEBKAC but Password Manager Pro doesn't seem that user friendly around resource groups Currently trying to add all server local administrator accounts to a new Resource group to enable a scheduled password change. I've created a "dynamic" group with the following properties: Match All of the Following: "User Account" Equals Administrator "Resource Type" = Windows The problem with this is that it adds in ANY account discovered under that resource, including guest
Discovering and moving resources
Hi, we are trying to import 2000 servers into PMP, currently having issues allocating the new resources to the correct resource group. When importing from AD, it creates a new Resource group with the name of the OU. It doesn't seem possible to transfer these resources to another group, or to select the recipient resource group when importing. Same goes with importing from a CSV, the new resources appear in the Default Group without being able to specify the existing resource group or to move
Managing Juniper (JUNOS) with PMP
Hi, Does anyone know if PMP can manage Juniper devices with JUNOS? I know PMP supports Netscreen. I guess it means PMP supports ScreenOS. But there's no Juniper entry in [Admin] - [Resource Types] other than Netscreen. This is my assumption but if a custom resource type of UNIX-like can manage JUNOS, it will be fine. Thanks
Can't Reset Password for Other Domains
Hi All, i have two windows domain, 1. BTPNS 2. SCBS I have account & service account on SCBS and I want to reset this account but PMP can't reset it, on windows notification display "Access denied" Compare with service account on BTPNS, PMP able to reset service account with succesfull. Any special requirement need for reset service account? we have same user configuration and permission on both domain. Please kindly your help Regards, Abiansyah
Juniper ScreenOS devices failing
I've been evaluating the software on a demo and I'm running into some strange issues with Juniper ScreenOS devices occasionally working. If I run a password verification I get this message. This is the config for my device which I believe is correct. BTW, the DNS name is obscured. There is an IP address in there normally. :) If I look in the Juniper log I see the following. It looks like it's trying to log in with wm-juniper when screenshot #1 shows that it should be using administrator. Also, it's
Not able to share Resources via Resource Groups
Hello, I am having a problem where I can see the Resource Groups in the tree but not the Resources that belong to it. I had previously owned all these Resources, so this issue is only coming up now. I would want to avoid having to share these Resources one by one as there is around 400. Any help would be appreciated.
Retrieving certain fields with REST API
How do I retrieve ResourceURL or DNS Name for a resource using the REST API?
dicover service account & task schedule
Hi All, Could you give port need to be opened on resource side, last time I was receive list ports and I think that ports on PMP server side, because we had open on both side and still face same issue for discovery service and task schedule account. Are the ports need to be open TCP & UDP protocol? Any windows service need to activated for discovery? As for you information some resources are located on behind security device so we need give detail of ports to security team. please your advice. regards,
Doubt Space Disk
Hello, The recorded sessions occupy more or less how much disk space? For example 1 minute of recorded sessions occupy how much? Other doubt, the PMP supported MSSQL Express? Thanks! :)
Importing from 3rd party password managers, like KeePass?
Is there a way to import KeePass files? Our IT department has bee using KeePass as a central location for network passwords, but I am trying to migrate this to PMP. I have tried to import a KeePass .CSV file, but it doesn't seem like a true CSV file. They use quotation marks around accounts and passwords. This leads to Password Manager importing all the accounts that look like 'admin' and 'password', so each has to be manually edited. Also PMP gets confused with spacing and skips the majority of
java windows
Hello does password manager support java windows? for example when connect to page with chrome, java plugin run and login page open in java windows...
sql developer
Hello How to use pmp for SQL Developer in Auto log on helper??? Dose pmp support SQL Developer? TNX
User login with own password to RDP
Hi, We currently have AD users imported to PMP console and we want that each of those users login to a shared resource with their own AD user. Is it possible? Could you help me on how to accomplish that? Thanks and regards, Gabriel
Password Users login to a shared resource
Hi, I have a PMP installation in wich a have several resources with shared accounts and it's working fine. Now I want to setup a resource in wich each user will login with their own user (it's a RDP server wich will allow users logins). My users login with AD user accounts and I want each of those users to login to this server with their own user (wich is the same as they login to the PMP console - an AD account). Is it possible to allow each user to login as their own user account to this shared
PMP - Removing file attachment
In our migration to PMP we uploaded file attachments that we no longer want to be present. Don't see a location to remove the file attachment. Do we just have to upload over it?
Multifactor authentication with Azure MFA server failing
I have configured multifactor authentication, but PMP is returning errors. Here's an overview: SSO with Active Directory is configured in PMP, but turning it off makes no difference to the errors I use Multi-Factor Authentication Server (the Phonefactor replacement - confirmed as supported) I installed the web SDK on my MFA server and signed it with my PKI When first setting up the Phonefactor Agent Authentication Credentials in PMP's 2FA section it failed to configure, after adding my root CA to
Cannot add new passwords to existing resources
Hi, We recently upgraded to 8404 and are now unable to add New User Accounts and Passwords to existing Resources, below is the error we receive. <div part="REPONSE_STATUS" class="hide">__ERROR__</div>
<div part="STATUS_MESSAGE" class='hide'><table border=1><tr><td><b>test resource - <\/b><\/td><td>1<\/td><\/tr><\/table></div>
Personal Passwords showing random characters or null
When users access their Personal Password Area, and try to copy to clipboard or view the passwords stored, they randomly are shown with characters like "h�t�<��r" or "null". After some attempts then the password is copied/shown properly. The workaround we found so far for when this happen is to open the "edit account" window and click on the magnified glass to view the password correctly. This issue started to happen after we upgraded from PMP build 8401 to 8404.
How limit show password only super admin user
How limit show password only super admin user? Now for all the displayed access levels the field I'd only be displayed for groups only super Admin
Reset password domain account for windows resource
Hi , Need you advice. Please see attachment, on there is condition resource and account we want manage the password. In server SRV1 & SRV2 there is no local administrator (hardened), we put domain account seniorstaff as local system in administrator group, my question is could PMP do password reset to seniorstaff account in SRV1 & SRV2? Our goal is PMP can automatic reset password seniorstaff after password check in (Password Access Control feature)
Is there a way to manage AD User accounts?
I have an app team that uses and shares Test accounts that are AD based. Is there a way to automate the password change of these accounts? Note: These are NOT Service accounts running on servers. They are normal AD UserIDs. Thanks Cris
Who can administer User Groups
User groups are great but....... In setting up an area for a support team I created an AD group, imported it into PMP, set one of the new users up as a Password Adminand then provided my documentation on how to use PMP to securely store passwords. I sat with the guy as he created a CSV file and started to import the passwords. I showed him how to create a Resource Group using dynamic criteria so all his resources would be automatically added to the Resource Group as they were imported. Then I
Service discovery issue
When we initially 'auto discover' the resources, it imported all windows hosts from the active directory. I have selected the PMP windows host as the resource to test, and clicked on "Discover accounts", it only discovered 'administrator' windows account. When I tried to click on "Service accounts" button with password manager service account, it says "None of the services given in the given resource xxx\xxx_xxxx as their service account" error. How could PMP application can't even find it's own
Question about resources show on Resources tab
My University has a password Manger Pro license. I am having difficulties understanding what resources my users see by default when they login to PMP. I have one user in particular who has the "Password Administrator" role. When he logs in and clicks on the Resources tab he only sees about 10 resources. If he searches for a resource which he knows he has access to, then clicks on the "Detailed View" tab he can see the accounts for that resource. Why is that resource not showing up in the list of
clean up "log on to" list and import list
Hi How do i clean up the list in the drop down box, at the login page. And the list in the drop down box, at the import user page ? I have an old domain name in the list, i wish to remove.
Passwords display blank in IE
I have two users who, since the recent update, are unable to display their passwords in IE. The field shows as blank. Everything displays fine in Chrome. Any idea why this would be?
Password Reset - What about the resources that FAIL?
Is there an easy way to perform a 2nd attempt of a Password Reset for the resources that FAILed the first try? Thanks Cris
unable to create account using different password policy than defined in resource
I have a resource defined with password policy A. I tried to add new accounts to the resource and after selecting a different password policy, B, The auto-generated password matched policy A while the GUI displayed policy B and an error was displayed stating the failed condition. This is in version 8402 running on CentOS x64 w/ postgres. This used to work, at least until version 830x (don't remember which one).
Auto logon for web apps
Hi I have installed PMP v7.0.0.0 7001. I have a promblem when using bookmarklet for web applications. I followed according to bellow link: https://www.manageengine.com/products/passwordmanagerpro/help/auto-logon-for-web-apps.html IS it bug for this?
Windows Service accounts
Hi, Currently trialing the password manager pro. Having difficulty configuring discovery of domain service accounts on domain servers. Guidance in setting up would be greatly appreciated.
Cannot add new resource group as the web page does not load completely
Hi using Chrome and selecting Add Group displays just the top of the screen with the two radio buttons to select criteria or pick options shows but the rest of the screen is blank. I checked and the server is not running low on any resource and even restarted it just to be sure. With Chrome you get the wait rundle and nothing happens. Occasionally it will show the remainder of the screen but it's more normal to look like it's just hung. Using IE is worse you just get the menu header and nothing
Phantom Group
Hi I have a Resource Group which shows up in the Resource Group tree but I cannot access it, I cannot delete it and I cannot see who owns it. Without using the built in administrators account how can I find out who owns this and delete it? https://clan8blog.wordpress.com/
Ability to set 'Personal' section as default home page
We recently rolled out Password Manager Pro and realized that the majority of our users will be using the Personal section far more often than the Enterprise section for their daily activities. I would love to see an option to set the Personal section as the default view for 'Home' for my users. Thanks
Linux install instruction to OLD
PLS fix instruction to install PasswordManager on Linux i try to install on CentOS 7.0 and only start install script works, after installation nothing works: Service install instruction wrong Service start instruction right but didn't work Wrapper start with config didn't work try some one . i need right instruction without issue
PMP Service will not Start/Restart
Hi, Having an issue this morning with our PMP service. Keep getting an error in Event Viewer "The Password Manager Pro service terminated with the following service-specific error: %%4294967295" I have tried restarting the service but keep getting the error re-appear in Event Viewer. I have also restarted the server it is sitting on. Any help would be appreciated. Thanks Adrian
Linux agent install failed
Hi, We are trying to install a PMP agent in linux but we get this error. I don't know what is the cause of this issue, could you help us please?
can PMP discover accounts used but IIS application pool and change them?
can PMP discover accounts used in IIS application pool and change them and then restart iis?
LDAP group import when PMP is running on Linux x64
I saw a comment (from 2011?) that said the PMP would import LDAP groups starting in the next release. I need to know if that's true when the LDAP server is Windows Server 2012 R2 and the PMP server is CentOS6 x64. If it is supposed to import AD groups via LDAP, then I need to open a support request to have my installation examined and fixed. If it still doesn't work I need to know if it is scheduled any time soon. I'm in the process of moving from the existing CentOS6 x64 stand alone server
Same Account Name Under Resource
Hello, We have ran into an issue that the system does not allow me to add multiple accounts with the same name under one resource. How can I get around this? The way I'm splitting the account is under a different field created called "Account Description" which always happens to be different but the user can be the same for multiple entries.
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