Unable to discover local accounts on Cisco switch
I am able to successfully reset accounts on a Cisco switch, but the Discovery option does not find any of the accounts on the device.
API call to get direct list of users account for a resources.
Hi! Is there a way to get the resource info using its name instead of its resource ID. To get the ID I need to go through all the resource and find the one I need... and then fetch the password.
PMP, change user name
Using PMP 6201. we changed the AD username of a PMP user. Is there a way to change the name in PMP, as they now cannot use either name in PMP?
Unable to update to 8504
Hi, I´m having issues with the latest patch 8504. We where on version 8402 so I first updated to 8500 without any issues. Then tried installing 8504, the update failed and the changes automatically reverted by the update-manager… but after that the mysql was unable to start. So I reverted the change and then applied 8500 once again. After that I found the download for 8503 and applied that patch successfully without any issues. To see if there where any difference updating from 8503 -> 8504 I tried
Best strategy to create a resource for web cpanel account
Hi I'm currently in process to add in resources and find the best way to add resource and make it easy to manage in future what the best approach in creating a resource for CPanel username and password which a lot of module inside 1 domain. shoud I create groups = domain, add all services (ftp, mail, joomla or database) as different resources? Any idea?
Dropbox connection not working
I am trying to setup Export to Dropbox, but the system seems to be having difficulty getting past the Proxy detection. When I click on the Test Dropbox Connection link, I receive the following error... I then click on the Proxy Server Settings link and click the Test button and it shows the connection established successfully, but never does complete the test from the above link.
HIgh Availibility Disable
How do you go about disabling High availability when using PostgreSQL. I have simply uninstalled my secondary server but it still shows up in the primary server under the HA tab. My plan is to install my secondary on different server. Is that possible? Thank You
Different password stored - Discover Resources
Hi, Im having a problem to resource discover and it automatically stored the wrong password compare with the workign one. Do you face any problem similar like this? Thank you
Database file access for mass field population
With having resources in the thousands, it is quite tedious to manually enter in information using the PMP web interface. Is there a file within PMP directory that could be opened up with spreadsheet or other utility to perform mass data population for specific fields?
Synchronizing local account passwords
I see the option that allows you to make all user account have the same password, but is there a procedure that allows specific local accounts be reset to the same randomized password? Example: I'd like to set a password reset schedule to reset the local Administrator accounts on every server with the same randomized password.
Two factor authentication - default Radius port
HI We have upgraded to latest version 8.5.0 (8503) to take advantage of the multiple authentication servers for redundancy purposes. The downside of this is that the login time has become considerably longer, on checking our firewall we can see that PMP attempts to authenticate on TCP port 1812 a few times prior to giving up and reverting to UDP port 1812 through which authentication is then achieved. Looking through the PMP help pages it does say "By default, RADIUS has been assigned the UDP port
How to determine status of HA?
Is it possible thru an URL to deternine if HA is Alive?
Make the groups from "Sub group of" available for all
Hi All When I create a resource group, like Customers, this resource group is only for me available in "Sub group of". If another Admin create a new resource group, he can't select Customers for "Sub group of". The resource is shared for them to manage. How can other administrators use Customers to add a new sub group? Thanks for help, Oli
"Add Resource Group" takes more than 2mins to load
Hi Manageengine Forum When I click on "Add Resource Group", then it shows me the first some lines. Also the dropdown for sub-groups (thats the last one). But for filtering-settings, it loads more than two minutes. When I connect to the windows server, I see both CPU cores jumping to 100%. After some minutes, the CPU come down to 3% and the page has finish loaded. Saving is fast as wished. All other actions in PMP are running fast and proper. Its a virtual Windows 2012R2 Server with 4GB RAM and 2
Generate password with the REST API
I'am able to use the REST API to change a password. But is it possible to generate the password according to the policy associated to the resource ?
Build 8503 and Ampersand (&) password reveal issues
Hello, After recently upgrading to Build 8503 I've noticed that any resource that has an ampersand (&) in the Resource Name or User Account name has an error every time you attempt to reveal the password associated with that resource. The error message is "Access denied. You do not have permission to view password for [Resource name/User Account Name]' I believe this has something to do with the way ampersand is translated to & in HTML. After discussing this with my tech support team this
Need to allow RDP session with domain user only
Hi Team, For this I have done configuration as per below. I have added all domain resources in PMP and "BCITLAB - Domain Controller" is domain controller in my network.[Snap shot 1] Now I need to allow RDP access of "SDP" with domain user called "pmpadmin" and for that I have added "pmpadmin" user under "BCITLAB - Domain Controller". I have added same user under SDP resource to share that resource and then I have configured auto logon for that SDP resource. From end user I can still able to see local
Auto Logon for Web Apps not working
Hi Team, I have attached all the snap shots of my configuration with step by step. Thanks Arjun
High Availability
Hi Team, Below are my queries for High Availability in PMP. 1. When primary server goes down which operations are not allowed on secondary server. If there is documentation link for this please do share with me. 2. As of now for HA we are getting below alert, When primary goes down, [pmpbackup is secondary server name] Resource Name Account Name Operated By IP Address Time Stamp Operation Type Reason Not Applicable Not Applicable System pmpbackup 2016-09-19 14:52:58.743 High Availability
additional fields - info missing
I have created an additional fields on accounts. When i use the resource tab i can read the info. If i share the account, it is not visible for the user i shared it to. This user views the account info from the home tab. Resource tab (owner) Home tab (shared to user)
Troubles with changing password on HP Procurve
Hello, can someone help me, i've troubles with changing password on HP Procurve (I'm using password manager pro). The connection with device is active and work (i can configurate switch), but i can't change password.
REST API - How to specify additional custom field values in Input Data?
The example "INPUT_DATA" provided in the documentation shows how to add a single custom field value: "RESOURCECUSTOMFIELD":[ { "CUSTOMLABEL":"Secure Resource", "CUSTOMVALUE":"YES" } ] What is the syntax to add additional custom field values? Thanks.
Resource access - not accounts
Hi Is it possible to give someone access to a resource, like windowsdomain, WITHOUT giving access to the accounts already entered? 1. I would like to make a domain-resource where all password admins should place AD-account. - This way I can use the same account for password reset, which is set on the resource. 2. password admin/user should still follow rules of sharing. 3. If accounts already exists, they should be hidden or unaccessible untill shared. I have tried sharing the resource with; view,
Sharing one resource between resource groups
Is there any way to share one resource between some resource groups? It would be very useful feature.
Not able to discover local administrator account and service account running on domain controller
Hi Team, I am able to discover service account and local account on all other windows systems however I am not able to discover local administrator[privilege] account and service account running on domain controller. Please refer the attached snap shot. Thanks Arjun
Active Directory Import
Hi, I'm trying to import a certain OU. I can import successfully when I specify OU=User,OU=Tech Team,OU=2nd Floor,OU=Information Technology,OU=Campus. However, I want a smaller subset of users, say OU=User,OU=Tech Team,OU=2nd Floor. The second version comes back with no entries to import. I am unsure as to why this doesn't work. As a disclaimer, I am by no means an experienced AD user, so if the problem is obvious I apologize. Thanks
Can you share resources through the REST API?
I just started experimenting with the RESTFul API (using PowerShell) and was able to successfully create test user and server resources. However, these resources can only be seen by the API account. Is there any way to share the resources via the API? I could not find any documentation on the subject. Thanks.
Schedule export of passwords
Is there a way to schedule exporting of passwords, so the offline password list could be up to date with password change schedule?
During Upgrade 8404 to 8500 error
I upgrade my pmp and i have error, someone have a idea or i will open a case. thank you
PMP doesn´t start after disabeling Windows Firewall
So last week I set up my PMP on a fresh installed Windows Server 2012 system. After some complications with the database the program worked fine. So today I want to access the PMP over HTTPS with my officecomputer and failed. So i disabeld the Windowsfirewall to accsess. After a restart the PMP service starts sucsessfully but stopped the service afterwards. So I can´t work with the PMP. I upgradet the program to the newest version but the error still occurs. How can I fix the problem?
Not able to change password for service account
Hi Team, In one of the windows system service desk plus is running with service account called "sdpservice". I have discovered all resource account and service account from domain. Now if I am trying to change password for one of the service account "sdpservice" I am not able to change password. I have followed below link as well, https://www.manageengine.com/products/passwordmanagerpro/help/windows_service_account_reset.html Please check attached snap shots for configuration. Note: Agent less scenario
InstallShield Wizard Error 5001
Hi I downloaded the ManageEngine_PMP_64bit . exe and am trying to install it but receive an error during install: "InstallShield Wizard Error 5001 an error occurred while running Setup. Please make sure you have finished any previous setup and close other applications. Please contact vendor." This is happening on completely different machines and I have downloaded the program twice.
Where I can find the feature of update
Hi, I find the new update, but where can i find the New Feature for update? thank's you. From 8500/8501/8502 to 8503 Upgrade pack 8500/8501/8502 to 8503 From 8400/8401/8402/8403/8404 to 8500 Upgrade pack 8400/8401/8402/8403/8404 to 8500 From 8300/8301/8302/8303 to 8400 Upgrade pack 8300/8301/8302/8303 to 8400
PMG Agent debug mode
Hello Is there a way to set the PMP Agent to write debug information to its log? I'm troubleshooting some problems and I need to know what's happening in the background when the agent tries to set passwords.
Cannot reset password via PMP Agent
Hello again. I've setup the PMP Agent on one of the servers. It is running and has properly registered a resource for the server. I've setup two Windows account in the resource. One is a domain based account running as a service account (account 1) and the other is a domain based account (account 2) with permissions to change the password for the first account. I've setup account 2 for remote synchronization. When I run a password change on the service account (account 1) it runs on the server but
High Availability
Step 4: Specify the Location of Encryption Master Key After extracting HAPack.zip in PMP Secondary Server, navigate to /conf folder, edit manage_key.conf and specify the location of pmp_key.key (encryption master key). PMP requires the pmp_key.key file accessible with its full path when it starts up every time. Hi Team, To specify location of pmp_key.key file do we need to share PMP_Primary_Installation_Folder or we can share only conf folder from primary server ?
Migrating from version 6.2.0 to version 8.5
Hi I have the task of migrating our PMP system from version 6.2.0 to 8.5. I've started to make a DB backup and import to new server. I follow this help guide: https://www.manageengine.com/products/passwordmanagerpro/help/disaster_recovery.html But on version 6.2.0 there is no pmp_key.key. Anyone knows or made a tutorial on how to migrate PMP older version to new? Thank you in advance. Figueira
For some windows systems not able to change privilege account password
Hi Team, I getting attached error when I am trying to change password for administrator account. There are 3 windows server 2012. I can able to change password for one server only. Also for domain controller I can able to fetch only service account not privilege account. Thanks Arjun
PMP Agent reporting certificate error
Hi! I'm testing the PMP Agent on a server and when I try to start the agent service, it stops immediately. The log file reports the following message: "PMP Logs : Agent started IsValidCert() :The commonName is (server01) and the hostName is (server01) IsValidCert() : Certification verification failed" Regards Erik
High Availability of PMP (with MySQL database)
Hello, I have one question for HA of PMP (Premium Edition). If I use High Availability with MySQL database, Which version of MySQL edition can be used? Does MySQL community edition support HA? Thanks & Best Regards Ganbagana
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