Unable to launch OpManager 5.6 server on XP
Hi I am attempting to evaluate OpManager 5.6 on an XP test box and unable to launch the server. I have tried starting the service too but have failed. The online help is not helpful at all. Any pointers? Dilshan Perera TelstraClear Limited Auckland New Zealand
Desktop monitoring
How is it possible to set a schedule to monitor desktops, so that after working hours the desktops don't get monitored (we disconnect the computers before going home). Antonio
How difficult it will be to fix the session timeout!?
It has been long time since a few of us reported the miss behave of session timeout+refresh interval of the web session. Basically, user is forced to choice between 1) to have a web session never timeout but no update/refresh or 2) to see the updates by the configured time interval without noticed the page timeout after a while. Such "feature" made the alarm monitoring useless because the operator either monitor a timeouted page or watch a page do not have real time alerts. We have a few instances
Application Monitor - MSSQL, Lotus Notes not working
I am not getting any data using application monitoring on MSSQL and Lotus Notes. The servers has snmp enabled (and sqlserveragent enabled on the server with mssql) and are able to collect data for the rest of the services. None of the parameters in the MSSQL and Lotus Notes application monitoring works for me. I tried using the MIB browser to trace the value but it showed the message 'Request failed or timed out. No error'. Please help.
clear/up alarm: Serial0/1 is up
Hi, Periodically, I received clear/up alarm without previous down alert. Is the system missing the down events or something like ediscovery could trigger the clear alarms Thanks a lot, Min
Thresholds will not be generated with custom monitors
I all, I have a custom monitor, checking the temperature of my APC Power Supply. I set a threshold for this monitor, but the threshold can not be saved. There is always "No Threshold" in my Device-properties page. When setting a threshold for another monitor e.g. Memory utilization, the threshold is saved and works. Is there a bug, that thresholds will not work with custom monitors? Juergen
can I use this tool to monitor the disk space of the network
I am able to use this tool for network monitoring. But what I specifically need in the report is available space, user space etc... CanI get this my using this tool... Please update me on this
Printer Monitoring
Is it possible to monitor an installed printer that is listed in the Windows printers list? For example, when I go to "Printers and Faxes" on my Windows server, can I pick one of those printers to be monitored in OpManager? The printer is not a network printer, but is a local printer connected to a port like LPT1. Thanks
Force immediate rediscovery of deleted systems
How do I force an immediate rediscovery of computers on my network. For instance, I delete a server and then want it immediately rediscovered without having to wait for the rediscovery period to elaspe?
MySQL
I've been attemting to use the opManager server for other functions, one of which requires MySQL. What is the admin user/pass for SQL? can I use the OpManager installed MySQL? Why do I receise an error 10061 (can't connect to localhost) when I test the SQL communication? Thanks and great product.
Device Type Hangs
When I click "Device Type" in OpManager while under the properties of an object, the page hangs, never produces the Device Type page, and never times out. I am running build 5604
Scipt error when deleting alarms
Do they know that when you have your page size set to display 125 alarms and you try to delete them all, that the page comes up with a script error. However, when you set the page size back to 100, it work fine.
Scipt error when deleting alarms
Do they know that when you have your page size set to display 125 alarms and you try to delete them all, that the page comes up with a script error. However, when you set the page size back to 100, it work fine.
Opmanager java client not install
few time i try to uninstall and reinstall back the Opmanager but still cannot see the java client, how to install java client
Devices Not Showing Up In Map
I have several business views that contain objects in OpManger. Some of the maps properly display the sub-object (routers switches), but some say '15 items' but appear to contain nothing; i.e. no router icons are present. I am running build 5604.
Network Speed
I have about 25 machines running Redhat 9 and they are all showing the network connection at 10 Mbps. I am positive they are 1Gbps or 100Mbps at the least. Is there something in the snmp.conf file I need to change to have them start showing the correct connecton speed in Opmanager?
How to create groups in OpManager
Dear Support. I want to create a group for several server so i can get a report based on that group. Is this possible on the current version. Thanks
Monitoring APC UPS and Alerting
Hello, Purchased OPMANAGER under the asumption that the software will monitor our APC UPS devices at remote sites and alert us via text message or email when a UPS loses AC power and switches over to battery power. I am able to get my UPD setup and they are being monitored, but they do not report when AC power is lost and batteries kick in.. How can I get this to work correctly. Thanks, Jhottle
How to send mails from opmanager with high priority?
Hi, is it possible to send notification mails from opmanager with high priority? the high-priority-flag would be used to exucute a special action on a blackberry handheld. thanks, martin
v3 traps with OpUtils
Is there a way to configure the Trap Receiver for v3 Traps? Currently I only see traps sent over if they are sent as v1.
Monitoring Secure Devices
Hi Have a number of servers that are located in a secure LAN and want to be able to monitor the avaliable services (FTP,HTTP,SMTP etc). The monitoring server is not able to ping these servers as this is blocked by the firewall. When I try to add these devices to OpManager I get "Device not Found". Is there a way around this? Thanks Jim
OPmanager not responding
I have recently upgraded to Opmanager 5.6 and after having a problem with the JVM enviornment variable I am now expierencing random opmanager crashes that only a reboot can fix. Seems like it is a problem opening the socket to the service. Anyone else having this problem? Doug
Business View Link name change not working.
I'm trying to create a global business view to project on the wall for our NOC. I pretty much have what I need, except that I'd like to be able to rename the links in between the shortcuts on the business view. I right-click on the link>properties> and then change the name, this is all fine and good. But out of the 7 links, whenever I change it for one ie. Limerick_Dublin change to Limerick. It only changes one of the link names, the same one each time no matter which link I try to rename. Thanks,
Alerts for UPS switching to Battery Power
Hello, Purchased OPMANAGER under the asumption that the software will monitor our APC UPS devices at remote sites and alert us via text message or email when a UPS loses AC power and switches over to battery power. I am able to get my UPD setup and they are being monitored, but they do not report when AC power is lost and batteries kick in.. How can I get this to work correctly. Thanks, Jhottle
Problem adding Traffic Monitor
I get the error message "Graph already exists." when I try to ad the "Interface Tx Traffic" monitor though the traffic monitor is not in the list. bye Marcel
Unable toapply a Threhold to Custom Monitor
Hi, I am trying to apply a Threshold limit to a Custom Monitos/MIB that i uploaded. The data collection from the MIB work fine But i am unable to apply a thresholdto it so i then can trigger an e-mail. It lets me go in and adjust the Threshold values and i can apply these. but when i go back into the Custom Monitor the Threshold i not enabled and is uUnTicked. When i do the same procedure on a montior of say Device Responce time then the threshold is ok Any Ideas
Fault is not working and exception in nmserr
Hi, I'm running the Free edition of OpManager 5.6. 1. The Network Events/All Alarms are not showing any events/alarms. 2. Got the below exception in nmerr.txt 16:09:44:690 ALERT: AlertObject not present in database in LockAndGetTheObject 217.2.109.95_OpManager 16:09:52:221 POLL: Problem in writing the Poll Object configuration data in to the db at: com.adventnet.nms.store.NmsStorageException: Invalid argument value, message from server: "Duplicate entry 'CPUUtilization' for key 1" at com.adventnet.management.transaction.ConnectionPool.executeUpdate(ConnectionPool.java:1791)
How to monitor comcast modem
Does anyone know how to monitor a comcast Internet connection using the Motorolla cable modem? Thanks,
Exchange Service Monitor
I have an SBS 2003 box which is being looked after by OpManager but I keep getting an alarm to tell me that the Exchange Service is down. It's working perfectly fine (well to my knowledge anyway). Why may I be getting this alarm?
MIB Loading
I just recieved a .zip file with over 60+ MIB .txt files from my IP/SAN vendor (Left Hand Networks). I spent almost 2 hours loading in each individual .txt file using the MIB browser (which I might add is unbelievably frustrating since I can't seem to find a way to mass load in these mibs - AND - you have to load them in in the right order). I have multiple questions: 1. Is there an easier way to load in the MIBS. 2. Why did they all become 'unloaded' when we restarted OPManager? 3. How do I know
Extracting data
Is there away to extract the data stored by opmanager (i.e. the values of bandwidth utilization etc) for processing by other tools for example excel or MATLAB Thanks juntappu
Monitoring device that has no IP
Please i will need to monitor some devices in my network , though they are not IP based. How do i do this? Example of this is satellite modems . Is it possible to do this? If yes How?. Thanks. Fox
URL Business View - Unable to customize, no option to SAVE
Wanted to sort my ever-growing number of URL monitors. The URL business view does not offer the option to SAVE.
Evaluation
I am considering the purchase of several of your packages for monitoring and reporting network and system health. I am impressed with the information available and utility of the programs. However, I am finding that the programs are not reliable and the responses from technical support seem inappropriate. Recent Issues: Opsmanager resource managers do not report memory, cpu or disk utilization in the graphs provided. "Data not available" is all that is displayed. Yes, it has the correct community
Csutom monitors
I am trying to monitor statistics for from CISCO CE560 ( caching engines ) and Nortel Load balancing switches. I tried adding the MIB but encountered an error. Does the MIB need to be in a specific format or can the mib downloaded from the CISCO site work without any modification. The mib is CISCO-CONTENT-ENGINE.MIB. With custom monitors I am able to monitor counters like totalhttprequests. However this is an ever increasing value and is not a five minute average. Can custom monitors subtract the
Desktop Alarms
I have what I think is a daft question but I'm unsure of how to do it. I have generic alarms installed but I'd like to alter ones for desktops. My office is not open 24 hours and most people switch their desktops off at night. I'd like to stop monitoring desktops between say 18:00 and 07:00 so that I don't come in to a large amount of alarms as they are automatically generating ServiceDesk incidents thus causing me work which I don't need to do (as well as putting my stats out somewhat). Thanx
unknown wireless connection
Just downloaded your program to try and find out where my computer is connecting to. Low wireless connection to someone else's router. I looked in my system and found two unknown MAC IP addresses...how do I use this program to trace these? It's probably a neighbor who has the same Linksys wireless router I just installed on my system. I would love to locate the source and let them know how they can secure their router better. No big deal really, I can disable it on my end, but it's a mystery to me
Trying to monitor Cisco PIX 501's and get mixed results
I have several remote locations using 501 firewalls. Some of them give me this error when OpManager trys to scan them: Trouble Oct 13,2005 11:21:15 AM AuthenticationFailure : null Please help me to fix. These were working for a while. I had to delete the network they were part of in OpManager and readd it. Since then, they won't show stats. John
Active Directory Account Lockout
Hi Support, I have a customer who are evaluating the product and they currently having a problem of Active Directory account lockout. This doesnt happen to specific ID. The issues is resolved when the stop the OpManager Services and when they restart the OpManager Services another set of users account will get locked. Please advice me on the above. thankx
Cisco 2948G graphic
Hello, Need help with Cisco 2948G switch. the graphic that comes with OpManager shows the ports, but they are not reflecting the correct number. Ports atcive are not reflective of the correct port number. This is the switchs description: Cisco Systems, Inc. WS-C2948G-GE-TX Cisco Catalyst Operating System Software, Version 8.2(1)GLX Copyright (c) 1995-2003 by Cisco Systems, Inc. Anyone have any ideas, I selected 2948G swirch.
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