The Failure of OpManager Discovery, Hardware Changes and Applications Services
Unless support was mistaken, the scenario is this: 1. I add more disk space or memory to a server. 2. OpManager does not automatically detect the additional space or hardware. 3. I have to perform a re-discovery of the device for my monitors to reflect the new space. So, to ensure my devices always have the proper values for the monitors, I need to (at least) create a daily schedule that rescans my devices. The other behavior is this: When DISCOVERY is performed, OpManager automatically detects the
change severity levels of availability monitoring
As you may know: OpManager has four different severity levels for the alarms. Severity levels of device down alarms (availability monitoring) are already predefined Here is the list with the severity and the events which will trigger the alarms with these severity 1)Service Down: When is service down and URL monitor is down 2)Attention: When the device is down for the 1st poll in availability 3)Trouble: When the device is down for 3 consecutive polls in Availability 4)Critical: When the device
Sound alarm in OpManager 12
Dear everyone, I want to configure a sound alarm for critical events in OpManager and set to turn off it once issue in alert is handled completely. Can I achieve this using OpManager? How can I do? Thanks so much. Hien
Disk Utilization (SNMP) always Showing 100%
Hi experts i have issue regarding Disk Utilization (SNMP) always Showing 100%, i have scanned with AV no luck, uninstall unnecessary application still no luck. restart few time no luck. any clue or steps to resolve this issue?
Configuring response time and packet loss threshold values for a group of devices in OpManager
In this video you'll learn how to set response time and packet loss threshold values for a group of devices in OpManager
Configuring threshold values for disk partitions in OpManager
In this video you'll learn how to set threshold values for disk partitions using threshold settings in OpManager?
Process Monitor - Based on PID, .exe, Path?
If I were to create a global process monitor that can then be applied to a group of systems, what is the criteria based on? During the creation of the monitor, I have to specify a device but things like the path, aruguments or PID might be different: Is there a way I can create something like a "SQLSERVER.EXE" monitor regardless of where SQL is installed? Does OpManager require everything to be the same between one system and another or does it only look for the Process executable itself? If it is
Quick configuration Thresholds - Add more performance metrics
I have previously made ideas for allowing us to re-apply Device template threshold settings without wiping out all of the other settings on existing devices. But I just found out that under Quick Configuration -> Threshold Settings there is a single metric for Partition Details under Performance Metric. This allows you to apply % Disk Space Used thresholds to existing monitors on a group of devices WITHOUT wiping out all of the other monitors or settings! Please please: Add more metrics! At the very
Mass Delete Device Templates
With over 9000 built-in device templates, there must be a way to mass-delete most of them when we only use about 20 Windows templates most of which are custom. Do I really need to see 1000 3com templates when the company stopped existing 10 years ago? Is there a simple SQL query that can delete everything but Templates that begin with "Windows"? When doing an install, can you choose to not install all templates?
Security settings is missed in OpManager probe.
Hi I cannot find security settings in OpManager probe, are there any settings to disable this settings in admin view? thank you. Code Chang
salesiq.zoho.com
Hi, I found OpManager portal will connect "salesiq.zoho.com' when I login my portal, it will cause few seconds delay. what is the requirement for this URL access? Thank you! Code Chang
Monitoring Windows Mount Points in OpManager 12 Enterprise
We are currently trying to migrate our entire environemnt to OpManager 12.3 Enterprise. We still have 1 OpManager 11.6 server hanging around to monitor servers with Windows Mount Points. When will mount points be supported in OpManager 12 Enterprise so we can decommission our old OpManager server.
Notification Profiles: Create Monitor-Specific Profile.
In notification profiles, you can select specific services or processes but there is only one option for "Threshold value is violated". For a Global profile, It would be incredibly useful to be able to select the thresholds for specific monitors. This would allow use to create different messages for different metrics. For example: I could create a Disk Space notification with the following text: --==IMPORTANT!==-- Disk space for the below system and volume is running low. Please log in and perform
web performance question.
Hi My network performance is normal but my OpManager web access is slow. I use HTTPS with port 8088. will it cause web access is slow in browser? any ideas to monitor and enhance web access speed for OpManager? Thank you. Code Chang
The question about opmanager.truststore file in /conf
For Build 12.3.181 and above: I read a document from build 12.3.181 and above versions, we can direct enable HTTPS in the web portal, and found there are not OpManager.truststore file was generated. Previously, I use /bin/ssl_gen.bat -f Enable to enable HTTPS and generate OpManager.truststore file but seems new version is not required to use OpManager.truststore. https://pitstop.manageengine.com/portal/kb/articles/ssl-configuration-for-version-12-3#Steps_to_enable_HTTPS My questions are the following:
Threshold Message Variables
In a threshold configuration there is the message section with 3 variables: $MONITOR is $CURRENTVALUE, threshold value for this monitor is $THRESHOLDVALUE Are there other variables that can be used in that field? Does anyone have a list of them?
Central Management of Individual or small groups of devices
I made a post about improving device templates but I want to expand on that. OpManager makes it very time-consuming to apply the same configuration to small to medium sized groups of devices. Device templates are almost there, but they rely on SNMP and you can't add a variety of monitors (Windows Service, Process, URLs, etc) to the template, but I noted that in another idea. The new idea is for Notifications. If I have a group of, say, 10 servers that I want custom notifications on the Windows Processes,
Notification Variables to Add
Please add the following variables to the Send Email notification templates: 1. Threshold Value: I see it is a part of the message itself but I would like to break it out as a separate line in an email notification. 2. Performance graph: I know with CPU utilization you can get the top 3 processes. It would be so useful to get a performance graph of the offending metric so i could see the last "N" hours of performance data in the email. This can help me quickly see if there was a sudden spike or drop
Custom Dial for Free Disk Space on C: wrong color
I updated my device template to show the WMI free disk space for the C drive. It shows correctly but the gauge color is wrong. It's showing RED for 95% free space. I assumed it would use the monitor thresholds but those don't seem to change it. Is there a way to fix this?
Folder Monitors - "Permission Denied-Verify WMI credential"
I am trying to monitor the when a folder date changes. When I test the monitor I get the error "Verify WMI credential". However, my WMI-Creds work fine to poll the machine for other monitors. Is there a trick or does monitor use some other credentials?
Add MSSQL Monitors - customize action
In the Rule Engine, there is a rule for "Add MSSQL Monitors". This rule triggers an action called "Associate MSSQL Monitors". Is there somewhere that I can specify WHICH monitors get associated? Right now I'm getting a dozen monitors that I don't want on 50 or so SQL Servers, which will be a LOT of deleting and reconfiguring to straighten out.
Unable to restore data. Make sure the build number of your installation and the one in the backup is the same Error with OPM
Hi. I take backup with 12.3.210 version, reinstalled in the same server and i can not restore because i recieved the error in the subject Any ideas about this? Thanks in advance
Storage monitoring IBM V7000
Did anyone succeeded with monitoring IBM V7000 storage? I have added SMI credential with cluster IP. Then I am trying to "Add storage device" in "Discovery" menu with node IP address, however - when I click "Test connection" I always get an error: "Test connection is failed". Is there a log locally where I can see what message storage has passed to the OpM? Maybe worth to mention, I am using OpM 12.3.230
Unable to restore data. Make sure the build number of your installation and the one in the backup is the same
Hi: We realized a backup whit the utility, reinstaled software and patch and, when we tried to restore, we can not because we recieved the error reflect in the subject The OPM version is 12.3.210 Any idea why not work? Thanks
Unauthenticated Remote Code Execution Vulnerability
This document will explain you about the Java deserialization vulnerability reported by Offensive Security Group Security Advisory which allows, Unauthenticated arbitrary code can be executed on the server where OpManager Plus is installed. Vulnerabilities Fix Released on CVE-2018-19403 11-December-2018 What was the Problem? Unauthenticated arbitrary code can be executed on the server where OpManager Plus is installed. This allows users to execute payloads. How do I fix it? This has been identified
Unauthenticated Remote Code Execution Vulnerability
This document will explain you about the Java deserialization vulnerability reported by Offensive Security Group Security Advisory which allows, Unauthenticated arbitrary code can be executed on the server where OpUtils is installed. Vulnerabilities Fix Released on CVE-2018-19403 11-December-2018 What was the Problem? Unauthenticated arbitrary code can be executed on the server where OpUtils is installed. This allows users to execute payloads. How do I fix it? This has been identified and fixed
Unauthenticated Remote Code Execution Vulnerability
This document will explain you about the Java deserialization vulnerability reported by Offensive Security Group Security Advisory which allows, Unauthenticated arbitrary code can be executed on the server where OpManager is installed. Vulnerabilities Fix Released on CVE-2018-19403 11-December-2018 What was the Problem? Unauthenticated arbitrary code can be executed on the server where OpManager is installed. This allows users to execute payloads. How do I fix it? This has been identified and
SMS alerts via Clickatell
OpManager version 123177 I configured SMS Server settings to send SMS alerts via the Clickatell gateway. This was working find up until a few days ago when it suddenly stopped working for some unknown reason. The SMS server settings are shown in the attachment. When I try to send a test message I just get "Failed to sent test SMS". The notification log contains the following: Sending SMS via SMS Gateway. SMS Content -> | Exception occured while send SMS using HTTP POST. javax.net.ssl.SSLException:
Unable to search device details
Hi All, I am getting error while searching for the added device in OP manager console. With this regard, I tried to add the same device newly, it showing device is already exists. But when I search for the same it is throwing an error. Kindly help us to resolve this issue. we are using OP manager version build number as 11300. Thanks, Rajesh L
Device Templates: How to create baseline configs and apply custom?
I am trying to figure out how to leverage Device Templates in their current form. I want to set the "base" monitoring and threshold template so all systems have the same level of monitoring. I then want to create custom templates that alter various thresholds or metrics for different applications or infrastructures but I don't want to everwrite ALL of the metrics, only some, or add additional. For example: I am leveraging the built-in Windows temple to define, CPU, Memory, Page, Committed Bytes and
Groups vs. Business Services: Best use and limits
Is there any sort of performance hit that begins to occur with the number of groups or the number of business services? We generally prefer to group end-points by there application infrastructure but that would begin to give us over 100 groups. Is there an issue with that?
Opmanager NCM - Backup
Hi So i have around 10-15 Switches (Cisco IOS) that i can not back up. I have around 100+ that are working. and when i try nothing happens. I trace a working one in the firewall logs, and see the server 10.0.0.1 go to the device 10.1.1.10 and its working fine. But when i trigger one of the ones that is not working i get nothing in the Firewall logs.
Alarm within one Business View causes ALL Business Views with Shortcuts to each other to turn Red.
When two or more business views contain shortcuts to each other and an alarm is triggered within any single one, it causes ALL business view shortcuts to turn RED and they do not return to a GREEN color state when the alarm is cleared. If you need further clarification I would be happy to schedule a remote session -- and I believe we already have a ticket open with you regarding this issue.
Adding Additional Application Monitors
The built-in Application Monitors are very few and don't cover a variety of applications in an infrastructure. It would be great to create an Application Monitor that not only covers Performance Monitors (like in a device template) but covers processes, services and URLs. This would make onboarding new applications much faster then it currently is. If I had an application farm with 10 servers that all leveraged the same processes, services, event logs, etc, I have to go to 10 individual servers and
Event Log Monitoring - SQL
I am are looking to monitor for event logs that mention SQL database corruption on our clients SQL servers. Does anyone have any event log rules related to corruption detection that they can share? It would be appreciated!
If you delete a built-in device template, does it come back?
We have a small scope of devices and objects that we monitor with OpManager so having drop-downs for Device Templates with a bunch of unused stuff makes it a pain. If we go and delete all of those built-in templates (such as all the 3COM ones), will they be put added back in future updates?
OpManager URL Monitoring - 403 Error
Hello, I am trying to setup URL monitoring in OpManager, and while some sites I am able to monitor fine, others will give me a ‘403: This URL is forbidden’ error and the status will be ‘Service Down’ understandably. I understand it might be a configuration on the site providers side where they will not accept certain requests (maybe CORS?). I am just looking to see if there is anything on the OpManager site that I can do to be able to monitor URLs for these problem sites. Thanks!
Customize Applications
The built-in Application Monitors are very few and don't cover a variety of applications in an infrastructure. It would be great to create an Application Monitor that not only covers Performance Monitors (like in a device template) but covers processes, services and URLs. This would make onboarding new applications much faster then it currently is. If I had an application farm with 10 servers that all leveraged the same processes, services, event logs, etc, I have to go to 10 individual servers and
OpManager custom template lost after ppm patched
we use Enterprise version and had experiences to lost some of custom device template threshold settings after ppm patch. (the custom templates do not impact) does have known issue about settings lost during ppm patch? also, how to avoid this issue during ppm patch through a backup? The concern is I do not know original release version backup can be restored to a newer release version. Or I should backup custom template individual and resotre it into a newer version? Thank you. Code Chang
OpManager central server dashboard has not data
I installed OpManager v12 in central and probe model. I can setup connection between probe to central. The inventory added in probe can be shown in central without any issues. but I can not see any device by CPU utilization or others widgets in central dashboard. the alarms can be found from central without any issues. Are there any settings I need to verify it? Or it is the limitation in central server dashboard? Thank you! Code Chang
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