Update licences
My OpManager isn't not update licences and I wanna ask Is My OpManager continue use as have licences or what is featrues not use continue?
Custom scripts cannot run
I am using Opmanager build 9101, and tried to run a built-in custom script (script names "File Size") on a Linux CentOS5 server, and got error: Exit code: 4, Message File Size:Unable to connect: Connection refused: connect. I tested server SSH credential (by clicking on password link) and it was OK. Many ideas were tested but still not work. Please help me, thanks very much.
VMware Guest CPU Usage
How do I bulk enable/set the CPU Utilization monitor for all VMware Guests? Under device templates: the only option there is for the VMHost, under Windows, there is no option for the VMware monitors.
Join us in Dallas for 3 days of invaluable training, and fun networking: ManageEngine User Conference 2019 is here!
We'd love to see you in Dallas for the ManageEngine User Conference and Training on the 24th - 26th of April. It's going to be three action-packed days designed to help you get more out of your ManageEngine experience - with a track completely dedicated to IT Operations Management. Click here to check out all the details. What's in it for you: Talk to our experts in 1:1 sessions, and get all your questions answered Watch live demos, learn what's new, and participate in hands-on training Discover
URL Response time graph widget - Can it be done?
Hi I'm trying to setup a dashboard showing various website response time graphs on it, so that we can compare amongst different sites. I cant find a widget that will show response time graphs for a URL though. The closest I can get is "Last n hours response time" under availability & response, but that doesn't show any info if I choose a URL as the device. (they work fine if I choose a typical network device or similar) I'm using Opmanager 11600. Cheers Dave
Where is the History data under IP address information
When I look at an IP in the IP address manager there is a "History" field at the bottom with no data. Where do I enable this?
probe service is failed after linux reboot
Hi - I received probe service failed after Linux reboot. please advise how to troubleshoot it? Thank you! Code Chang ----------------------------------------- Port Availability Module ----------------------------------------- 8088 Yes Client 13308 Yes postgres 22 No SSHD 69 Yes TFTP 514 Yes Syslog #####################################################
Monitor SDWAN devices
Hi everybody, I am evaluation for my customer this solution and I do not find any information about SDWAN monitoring. Is OpManager able to monitor this technology? Regards
Add system to business view direct from system menu.
Add the ability to add a system to a business view direct from the system menu. see screen shot
SQL Row Count Script
I was playing with this script: https://resources.manageengine.com/resources/resource/script-to-execute-sql-query-against-a-local-or-remote-mssql-db-using-sqlcmd-utility And it properly retrieve a list of rows but now I am trying to figure out how to generate a threshold off of that. Ideally, I would like to run a "Count" using the same logic. Unfortunately, using "select count (*) From xxxx" is giving me an script error in OpManager even though running the SQLCMD from the OpManager server command
Device specific notification profile
Hello, We have more than 90 device specific notification profile bur with same receivers of notifications by mail, how could we update email list on all devices without editing each single profile ?
Edit NOC View Business View
In the NOC View there is a sample Business View Map. When you hover over it the text shows that you can change it by clicking the edit button. There is NO Edit button! Where do you change this? "To change this image create a Business View and select it from the edit option above"
End-of-Support Announcement for OpManager build 11600
Hi, We are announcing the end of support for build 11600 on June 30, 2019. It is also updated in our EOL page. https://www.manageengine.com/network-monitoring/eol.html We request all our customers running in build 11600 to upgrade to the latest as soon as possible. We also have a consolidated service pack to upgrade 11600 build to 12.3.096. Thanks Gowrisankar
VMware datastore free space monitoring
Hi, is there a way to monitor the percentage of free space on vmware datastores? I am able to setup thresholds on number of MB, which has to be calculated for each datastore, of which there are many, and different sizes. so is pretty impractical to be doing this for each datastore. Thanks
security question for OpManager can be access from internet directly
Hi does opmanager have security hardening recommendations if opmanager web portal can be accessed from internet except change port number, enabled HTTPS and only permit HTTPS to access web portal? thank you! Code Chang
Chat Feature does not work
Can someone assist me? I have enabled chat on OpManager and it does not appear to work... at all. I send chat messages to users logged on to OpManager. They see nothing when I send messages and I don't see messages they send.
Custom Performance Monitor
hi, I have a few AIX systems which i would like to monitor by type of server. As an example, i have app servers, web servers, db servers etc. When i use the default SNMP Host-Resources Monitors MIB, i am able to retrieve the storage values but the names are in the form /dev/hd1, /dev/hd2 etc. So i imported and am using the AIX mibs to retrieve meaningful names like /home/ or /mnt. I then created business views for the different server functions like web and db. The problem is that i wanted to bulk
How to clean active alarm in central opmanager?
Hi How to clear active alarm in central opmanager? I marked the alarm in acknowledge but still shown in active alarm. for example, when probe received snmp trap and generated alarm in probe then transfer to central. how to clear this active alarm after acknowledge? thank you! Code Chang
Opmanager central two probes shown same interface
Hi, my opmanager central shown two probes but have same data, the data is one of probes. when I changed probe setting on one of probes, both will be updated together. seems the opmanger central confused two probes. Please advise how to fix it. thank you! Code Chang
IPAM, WMI, and Service Desk Plus Asset Integration.
I had a question regarding OpManager's IPAM module and it's ability to utilize WMI during subnet scans to find hardware information. It's an option when re-scanning a network however I'm not seeing the data under the IP after the can. Also, OpManager and Service Desk Plus are supposed to integrate their Asset information. I have both setup, have run scans on SDP with WMI successfully and have enabled the asset integration between the two applications but... OpManger still does not show any of that
[Announcement] : The free one day OpUtils Training is on March 27th, 2019!
[Announcement] : The free one day OpUtils Training is on March 27th, 2019! Hola Amigos! Are you a slave to your network - always peeking at it not knowing when it will create a huge mess and when you would end up cleaning up that mess? If you are, then ManageEngine OpUtils is the right solution for you. With the OpUtils training being a great success in 2018, we are carrying it forward to 2019 as well! This training covers in-depth and intensive training which will help you get into the bottom
Using one rest API response as a key in another API
Hi I've added two of my APIs to OpManager Rest API Monitoring and one of them has an authentication key in its header. The other one is the API to get access token which will be used for the first one. How can I set the response of second API to be used by first API. sample response of second API: {"access_token":"XXX","token_type":"bearer","expires_in":86399} sample header request of first API: Authorization_sep_bearer XXX Thanks in advance
I have tehe Cisco Nexus 5548 switch I need to added more device templates. Where I can to do download of the MIB to this device?
now on the last version we have 3 monitors, but I need others, I can´t find this information, thank you
OpManager 12.3 receives IT Pro Recommended Award
Our latest build, OpManager 12.3 has been gaining recognition from industry analysts. Recently, a UK-based business insights and analytics company, IT Pro, wrote an un-sponsored review of OpManager. IT Pro highlighted all of OpManager’s latest enhancements and features. OpManager also received an IT Pro Recommended Award. Read the full review here. Here is IT Pro’s final verdict after hands-on interaction with our network management solution:
End-of-Support for Modem based SMS and AppSMS notifications
Dear Customers, We are announcing end-of-support for Serial Modem based notification and AppSMS based notifications in OpManager. We had to remove Modem based SMS(serial modem)option due to the unavailability of support from the third party provider SMSLib. Though this feature is not available in the newer installations, due to compatibility issues in the new Java versions(OpManager 12.0 and above), existing customers who upgraded from older versions also faced issues. So, we have decided to announce
Disable Event Notifications from Workflow or Supporession interface
Now that they have added the ability to disable Event Notification profiles, please enhance the enhancement by adding the following: Ability to "disable all" notification profiles instead of just one at a time. Ability to "suppress notification profiles" as part of a scheduled maintenance. This would allow you to schedule the supression while console alerts are still active. Ability to disable event notification profiles from a workflow action. There is the ability to schedule maintenance but that
BCP build version is not matched with SQL server
Hi, I saw the error message from web portal. is it required same build number between MSSQL and OpManager? How to verify the error message is gone? will it really impact performance a lot? Thank you! Error: MSSQL and BCP version mismatch, download native client from MSSQL website with same version as MSSQL for better performance. == SQL server bcp.exe -v output == BCP - Bulk Copy Program for Microsoft SQL Server. Copyright (C) Microsoft Corporation. All Rights Reserved. Version: 13.0.4224.16 == OpManager
OpManager probe 12.3.267 issue
Hi, I use OpManager probe 12.3.267 linux package to install probe and got error to restart service after installed. Please advise how to fix it. Thank you! ----------------------------------------- Port Availability Module ----------------------------------------- 8088 Yes Client 13308 Yes postgres 22 No SSHD 69 Yes TFTP 514 Yes Syslog #####################################################
Workflow: Task pause until system reboot
This is a question that might turn into an idea unless someone has some insight: I am trying to create a workflow that stops and disables Windows Services -> Reboots the server -> That enables and starts the services after the reboot is complete. The current "reboot system" task doesn't appear to wait for the system to reboot and become available again for it to move on to the next task unless I am doing it wrong. Is there a way to have a "pause workflow until rebooted" occur before moving on to
TCP-Port monitoring
Hi ALL! I need monitoring some EXTERNAL service from my OpManager. Service has only IP and port (like 123.33.22.11: 12345) How i can monitoring it ???
the DNS issue in auto-discovery
In OpManager inventory auto-discovery function, how to update DNS name automatically during auto-discovery instead of changing DNS name by manual after discovered? Code Chang
Lenovo server snmp monitoring
Hi, I am new to opmanager, and snmp monitoring. Does anyone have any experience in monitoring Lenovo servers - SR630, SR650, SR850. I am trying to get basic information into opmanager - eg temp\raid health etc. I have loaded the lenovo mib files into opmanager. is the xclarity adminstrator virtual appliance required? Thanks, Nigel
Adding SNMP Monitor failure
Hi, I noticed that adding an SNMP monitor to any device template fails with a time out, further digging I discovered that the community being used by opmanager is public to fetch the OID result in question. Why is the user not allowed to select the correct credentials i.e. community in order to query the device, suppose I am not using SNMPv1/2, in this case what am I supposed to do? public community is not recommended anyway.. Sounds like each time a user needs to add a monitor they will need to
OpManager/Opmanager Plus Query to find device/credential mapping
Hi, Is there a way to find which device uses which credential, for example a query from the database, or a report, etc... When a user tries to delete a credential while it is used by a device, it can't be deleted. thanks, Omar
Suppress Notifications but Not Alerts
Please add an option to Disable / Enable email notifications globally. During a maintenance period, it is incredibly useful to see the alerts in the OpManager web portal but NOT get hundreds of emails. We should be able to disable / enable either all notification profiles or select notification profiles.
Workflows and Windows Scripts
Does anyone have any real world workflows use-cases with scripting that they can share? I would love to see people's export XMLs of workflows and a description of what they accomplish. An example workflow I am trying to configure is to: Stop a windows service set that service to disabled (running a script that executes the SC CONFIG command. Restarts the server. Set the service to "enabled" running SC CONFIG Script Start the service. I have a VB script that works if I run it locally on the target
Opmanager v12 having issue with latest devices and WAN link monitor
Hello Team, 1) We have added Cisco 4451X routers and 3850X switches but device homepage we are not getting performance monitor dial like temperature and other. Do Opmanager support IOS XE devices ? Or all the MIB is included in opmanager v12. 2) Second is backplane monitor is not working in all Cisco devices. 3) WAN link monitor can not add Ethernet link. 4) While fetching wan link availability report it must show wan interface availability not parent device. As branches having two
Alert's for OpManager Server Down instances
Is there a way to monitor OpManger's connection external? We have Service Desk Plus well and OpManger is integrated with it. We have had many instances of our OpManger server going down but didn't know about it until we got in the office. Being that OpManger is what alerts us of outages, there's no way for it to alert us if the server it resides on goes down itself. Are there any other solutions you could offer?
Run Report on Custom Monitors
Please add the ability to run an Inventory Report on custom monitors across all devices. I should be able to select the Monitor Type in the report such as Windows Service, Process, script, etc. This would allow me to create a Discovery Rule run across my devices then know where a particular Service, Process, etc exists.
Devices disappear from business view when apply&ovewrite template
Hi, I had several categories in inventory with several devices. I modified a switch templated, applied and overworte the changes. Then I found several categories in inventory disappeared. I think when I changed the switch template this category overwrote the early categorie I created. I can understand this point. The real problem was that in several business views the devices that belonged this categories have disappeared but not all of them. The devices are still in the inventory but I need to know
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