Problems when updating from 12200 to 12300 (and then 123329)

Problems when updating from 12200 to 12300 (and then 123329)

Hi everyone,

I have read the step by step to update version 12200  from version 12300, but I get the error that the platform is still working,

I turned off the service, managed the associated processes, even restart the server by removing the startup programs and nothing.

Please your help