Monitoring Citrix Licenses
I was trying to monitor our citrix license use with OpManager. This would be a great thing for us to consider buying this product. As most I've tried loading the delivered mib with no success. The MIB here > http://forums.manageengine.com/forumHome.do?forumGroupId=49000000002007&forumTopicId=49000002631833 is no longer available. Hopefully someone still has this fixed mib laying around? Then I have a second question. We are running a server farm and a licensing server. I don't know how to get data
Server name and time period in Custom reports + Scheduling of custom reports
Hi... tried searching in the forum to make sure that this is not a repeated post... apologies in advance 1) When i make custom performance reports for a particular server i dont get Server name and time period after exporting to PDF. I am using acrobat writer to insert the required details 2) Moreover i cannot schedule custom reports...... Kindly help me for the above issues as management is asking me for scheduled reports without my intervention. Regards, A good customer
Error on switch page and question on backup
When I am accessing the switch page I get this error "Stop running this script? A Script on this page is causing Internet Explorer to run slowly. If it continues to run, your computer may become unresponsive." I did not get this error when I first started out with only 10 switches. But I now have 50+ switches and will be adding more. I am using IE 6 and IE 8. Also #2 Is there a way to backup the database without shutting down opmanager? Hate to lose data while backing up. Current Info
Supported Device for OP7
Hello, We currently have OPManager 7, does it support Nortel Alteon AD4 and AD3? Although, upon verifying the device template, this model does not exist...
User Management - support different user rights
User Management: Support different user rights, e.g. user roles like "read-only", or fine-grained rights management. If you want to offer the OpUtils GUI with its reports to your customers, you must be able to restrict the customer's rights.
Feature Request:
How about the ability to add custom "Tools" in the snapshot screen, this would give technicians to option to access their support and control tools directly from OpManager console.
utilizing custom mibs not working
Hi There, I am attempting to use custom mibs to monitor a specific system. Here is what i did: 1. I went to "admin" -> "mib browser" uploaded the mibs 2. went to "snmp traps" and added the mib am i missing anything in this setup? How does the application know to use my custom MIB to monitor this specific machine?
change password?
how can i change my password on the forum? it remembers it when i login cos i told it to, but if i try and login on my laptop it says password failed so how can i change it please?
Interface Bandwidth
I have a wireless device running a Lunix kernal and the interfaces come accross as 10Mps, The device is a Wireless G device and I belive the interfaces should be 100 Mps. When I am downloading something I get these trigers Port eth0 is over utilized. Current IN traffic is 3.448 Mbps(34.49%) and OUT traffic is 68.433 kbps(0.68%), whereas configured threshold is 30% . Port description is 'eth0' and index is 12. Can I change the interface type or change the threshold so this does not triger??
Feature request: Views that can include URL Monitors as links
If there isn't a convenient way to include URL monitors in a view please consider, for a future OpManager update, allowing a URL to be monitored in a business view as a link or unique object. Also, having URLs defined in a URL infrastructure view could be useful.
Netware and VMWare monitoring
Apologies if this is a duplicate, my browser was acting all hinky when submitting this yesterday, and I wasn't certain that this was submitted correctly. I have recently installed Opmanager and patched to 8006, but I was still unable to add disk monitors to a Netware server, which is listed as fixed in the patch notes. I noticed that 8007 was released yesterday, which I have applied, but this has not fixed the issue either. The other issue I have noticed is that when checking the snapshot page for
Alarms Process Monitor
Hi All, While monitoring an Exchange server on processes something happend and all the processes went down. We got an alarm from all the processes that went down but after the Exchange server was up and running again no alarms that were previously there could be found. Were they automatically cleared? The rearm value is left blanc. How can I prevent this in the future?
Reporting Problem
I'm unable to fetch data of more than 20 systems in Opmanager 7.0. Can anybody help me out in this regard
Question on server list in Infrastructure views
This is probably a silly question but can anyone tell me what the blue star means at the top right of a server box in the infrastructure view? I've searched here and can't find an answer. Thanks, Dean
Cambio de la hora
Necesitaría saber como cambiarle la hora, ya que la misma es de 2 horas menos.
Error adding device to opmanager get error msg
I am having issue with adding devices for monitoring. I get a message of Status Message Unable to find the object : 10.40.0.1. It was able to pull the device and type. Is there a way to fix this I need to monitor these devices. The devices is are for vlan monitoring if this help.
Roadmap OPManager
I am using Opmanager v8 for this moment. Interested to get the Enterprise Edition. When do you expect EE version 8? Do you have a public roadmap for this product? With regards, Ko Timmers
How to add vendors (required to add performance monitors)
Is there any way to add another vendor into a probe/Central server ?? (ie Hatteras Networks) Ta
When is Enterprise Edtion version 8 expected?
SSH in Eval of OpManager
Hi, I just downloaded Evaluation of OpManager. It reports (About page): License Type : Enterprise Edition Licensed to : Evaluation User Company Name : AdventNet Development Total Monitored Devices : 3 Build Number : 7103 Expires on : Wednesday, May 27, 2009 I'm trying to use SSH to monitor Linux systems and I'm getting well known exception: ==> applnerr.txt <== [27 Apr 2009 23:57:59:285] APPLNERR: SshTools / log4j jar not present in classpath. Please download the sshtools-j2ssh-0.0.4-alpha-bin.tar.gz/zip
Import / export device templates
How can I export a device template out of OpManager 8 and then use that export file to import into another instance on OpManager 8? Thanks.
Minor Exchange Monitor Typo...
Under server monitors for the Exchange monitors there's a service name "MS Exchange SNMP" monitor and in the description it reads "Simple Management Trasfer Protocol service." It should read Simple Mail Transfer Protocol.
Dashboard and Backup Problem
Hi Guys, I have a problem with my dashboard - Availability Distribution. I believe that OpManager Database is corrupted because the graphics only show me some information if I select more than 7 days. I tried to stop OpManager and run repairDB.bat and start the opmanager again, but didn´t work . Other problem is when I try to do backup of Data Base. The backup doesn’t do any progress and return the following error in the log file: java.sql.SQLException: General error, message from server:
Server Availability Monitor
Hi, When I look at any of our servers the "Availiability" Monitor is blue and when I click on it , it says "Not Monitored. What is going on and how can it be fixed please ? Regards Scott.
notification profiles with multiple dependencies
Hello, is it possible to use notification profiles with multiple dependencies? For example: a UPS perfomes self-test once a month. While self test UPS charge decrease to 70% (f.e.). The UPS sends a Trap "self-test passed" to OPManager if self-test is ok. I want to get a notification for low UPS charge only if within 5 mins of first "low alarm" no trap "self test passed" for this device occurs. thanks for responce
URL Dependency
I apologize if this has been asked previously, but my searches came up empty. (new forum is very nice, by the way) Is there any way to set a dependency for a URL monitor? Thanks.
Incoming SMS
we are currently sending alert SMS text messages to a list of predefined mobile numbers and the sending works very well (using a serial port attached nokia phone) i want to know if there is a way that a receiving sender can reply on the message and have opmanager do certain things EG, SMS is sent that the squidNT service is down on server bla-bla.wow.com user replies to this message: "restart service squidnt bla-bla.wow.com" and opmanager then restarts the service on server bla-bla.wow.com
Shortcuts Exhausted
Hi, I get an error meessage when trying to add a shortcut to a map: "requires more than 1 business views or shortcuts exhausted" I have 4 business views, so it�s not the first option. Any ideas?
IfAlias: is it updated when changed on device?
We made some tests changing the interface description on router (Cisco router). We noticed NO change in the interface description, but deleting the interface. Questions: 1) Do OpManager poll interface for changing at fixed/configurable times? 2) Can we force a re-mapping with ifAlias? Regards. L
filtering SNMP
I receive multipls SNMP traps from a software package where many different messages use the same OID. A lot of these messages are meaningless, is there any way for me to filter them out based on a string match inside teh SNMP message?
OpManager variable for IP Address
Hello All, Does anyone know what the variable is for the host IP address? For example, the mesasge is $message and time is $strModTime. I would like to include the host's IP address in emails and SMS messages. Thanks in advance, LeRoy
Number of polls before device down alarm
Hi all. We performed some tests aout how node down (device down) alarms are generate in OpManager 8. Technology is Cisco (the most standard one). We unplugged a managed Cisco router (2800) from network. We found out that (having a 5 minute poll configured for router), after several minutes (much more than 15) we did not have any alarm generated. Anyone experienced such behaviour? Anyone knows how many polls are done before setting up a router as down? Appreciated any help, 'cause it's a urgent matter.
Feature Ideas
I'm sure you have heard quite a bit from your user base but I am wondering given the free availability of VMware ESXi are you looking into utilizing their VI API in order to manage VMware servers more indepthly? Or are you looking at the possibility of creating a seperate product to manage virtual environments? Thanks, Joe
Issues with Version 8
First off I can't say enough about how well the previous version have worked. Today I upgrade to V 8 and upgraded the Myssql as the instructions state. The upgrades both say they upgraded with no issues however when I try to go into the web the interface I get the following error Oops looks like a few tables got corrupted. Don't worry.. Run RepairDB.bat from bin directory and restart the server. So I followed those instructions and did the repair (several times actually) and have stopped the services
Hotfix 8007 Released
Hi All, We are glad to announce the release of HotFix 8007 for OpManager version 8.0. Here is the list of issues fixed and some minor features added(pretty big list though for a Hotfix ). Provision to add telnet/ssh port number for devices discovered/monitored though CLI is available now Option to configure the consecutive times when the alarm should be generated is provided for URL monitors License Option to view the Real time graphs is provided for the premium license users SLA Dasboard not
spanish characters not displaying
I have OPmanager 8006 in spanish and cannot display some characters even in the home page of the aplication it shows "Contrase�a" instead of spanish word of password "contraseña".
MAP MAKER DOES NOT WORK!!
hi, i have recently intsall SSL packet in opmanager so that we can use HTTPS fuction in opmanager it works fine... but when i try to run opmanger MAP MAKER client it does not start it gives me error " PLEASE CHECK WEATHER SERVER IS RUNNING " but my " opmanager" is working fine without problem. i have check the services ,,i have seen my Apache/2.0.47 (Win32) mod_ssl/2.0.47 OpenSSL/0.9.7b mod_jk/1.2.3-dev this service stays DOWN AND when i trie to start it it gives me error it can not
Unable to use Remote Desktop link
Everything seems to be working fine in the Demo version I have a few clients systems that I am monitoring, everything looks great, BUT, the remote desktop option just gives me "error on page" when I try and use it. I am using IE7, with all default settings, on an XP Pro machine SP2. Also, is there any 3rd party Remote software/install that can be used with OpManager, as it would be handy to be able to click on and remote to share the users screen and not log them out.
Monitor URL on Non-default port
Hi I've had some problems setting up URL monitors in OpManager. I've got to the situation where I'm fairly certain external websites are monitored successfully, and most of our internal sites are monitored correctly also. However a handful of our internal sites are producing errors when I try to monitor them (The URL http://........ is down, Reason : Host Unavailable). Every one of these sites that produces the error seems to be running on a non-default port, and the site that is running on the
Performance Monitor: Per disk utilization
Hello, Is there a way to configure per-disk utilization? Currently the disk utilization performance counter seems to count total utilization (all disks), not per disk. Thanks! Matt Brown
Next Page