Exchange monitor
I am testing Opmanager and so far it has done great but I am trying to test the Exchange monitor. All I get is Alerts Exchange Service is Down. I know the service is up. The username and password are good as I get AD info and other monitor info. Any help? Thanks
64 Bit Server 2003
Hi There, We have a client who is doing a full change to all 64 bit operating systems, has anyone tried installing the probe on one of these servers? Is this even possible? Thanks Laurence.
More Than 10 "Recent Alarms"
I'm running MSP v6004 and was wondering if anyone knows of a way to display more than 10 "Recent Alarms" on the "Home" tab. For those with higher resolutions this would be a huge benefit as we could see a lot more simultaneously. TIA
OctetsIn&OctestsOut
I am collecting two Values via snmp from an F5 BigIP 2400. These SNMP OIDs are for a VIP on the external VLAN. The Values of each are as follows: .1.3.6.1.4.1.3375.1.1.3.2.1.13.10.10.12.19=virtualServerOctetsIn and 1.3.6.1.4.1.3375.1.1.3.2.1.14.10.10.12.19=virtualServerOctetsOut for a paticular VIP (10.10.12.19 in this case) I am able to pull both values via an snmpwalk. Where I am having trouble is making octetsin and out equal a value in Mbps My goal is calculate how much bandwith is being use
License EXPIRED AFTER THE UPGRADE!!!!!!
get this error after the upgrade from 7010 to 7020, I've bought the license some months ago. Please give this an high priority (I can wait for the template bug) ERROR CODE : 519 Please contact AdventNet, Inc. 5645 Gibraltar Drive Pleasanton, CA 94588 USA Phone: +1-925-924-9500 Fax : +1-925-924-9600 Email : info@adventnet.com WebSite : http://www.adventnet.com
Device Templates appling does not remove monitors
Hi OpMan Team, Any ideas on when this issue will be fixed? From my point of view it is a big trouble that I can not remove monitors from all the servers in one step. Please take care of this ASAP. Hi Robert, Reapplying the device templates to existing devices will not remove the existing monitors. Regards, Rex Hi Rex, Are you stating that the only way to remove a monitoring from 500 devices is to do it one by one? This is not funny 8) Please investigate on how to fix this because from my point of
Automatically restart service on service failure
Hello, we are using opm7 build 7020, and i'd like to create a notification profile that allowed me that everytime a service went down, it would try to restart the service. How can i do that?
Create custom WMI monitor
Hello, I would like to monitor diferent partitions disk utilization % using a WMI and the default doesn't discriminate the % for each partition. So I would like to know how to create a custom WMI disk partition monitor? Thanks
Problem with Domain Controllers
Hello! My OpManager Version is 7010. I have a problem with one of our Domain Controllers. It's the second time that that happens: -> one Domain Controller is lost (restart or malfunction) -> after restarting the server it gets the ip address from another Domain Controller -> the ip address of the other server then is 0.0.0.0 -> after that OpManager says "Device is down" Where is the problem?? If I do a ping to both servers they show me their correct ip address. Only OpManager swaps the addresses
Can not "remove" custom monitor from a device
During my trial I created a custom monitor and added it to the windows 2003 template. I only needed it for one server. I can delete it from all but one other w3k server.
Move OpManager to another drive?
Hi, Before I perform the upgrade to version 7, I want to move my OpManager installation to another drive with more disk space. What's the easiest way to do this? thanks, Shawn
Opmanager7 and 3Com superstack3 Aggregatedlink (Trunk)
3com switches trunks are always seen as down with OpManager 7 when individualy ports part of that trunk showing up. Discovery runs and well detect trunk capabilities but seems unable to see it up and monitor the link status.
Wrong downtime data
Todays Availability shows the whole red disk (0%) Devise response time = 5 ms Today's Packet Loss = 0% Ping : Packets: Sent = 1, Received = 1, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 0ms, Maximum = 0ms, Average = 0ms THERE ARE NO ALERTS FROM THIS DEVICE Why does it shows 0% availability and how to fix it?
SysDesc should update during rediscover
FEATURE REQUEST or BUG? It seems logical to me that the Sys Desciption of a device would be updated during a rediscover. Is it intended behavior that it does not update? If so, what is the reasoning? System Details: MSP Edition, Build 6005 Thanks, BST
MSSQL Server Service Pack 2
Does anybody know if theis are any issues with MSSQL Server Service Pack 2 not compatiable with the current version of OPmanager?
Dial not working
Need some assistance enabling CPU, Memory, and Disk Utilization Dials on Snapshot page of device that is SNMP enabled
Problem Monitoring Active Directory
hello, this is my first time using Opmanager, i find this software very helpful, thanks for making this software, making my job way much easier and saving much time..., i have a slight problem.., i already instal the software and assigning it to monitor some of our infrastructure device.., all device were detected and giving us allot of information.., but it cant monitor the Domain controller, i've followed the help file related to this problem.. but i still cant fixed it.. it says that the software
Problem implementing powernet.mib
We have several APC Smart UPS with SNMP-card installed) and want to monitor some of the possible values. Therefore I wanted to upload the powernet380.mib to opmanager. Uploading works but browsing through with mib browser does not getting this error: "Error parsing MIB:powernet380.mib Exception while loading MIB:Could not parse the file D:/OPMANA~1/./mibs/powernet380.mib The error occured at the line no: 25102 ,column: 50. The identifier should not startswith number or special character." Tried different
Suggestion for Business Views Feature
We currently have some servers with multiple physical interfaces linked to a layer-3 switch which provides a separate VLAN connection for each interface. Currently we can only configure a single link between devices but it would be very useful to configure 2 or more. Is it possible to see this feature in the near future? Thanks.
Monitor with graphics
Hi, I finally get Tipping Point x505 to report info, but i want to make it shows in the upper part, where the metter show No Data Available but my monitors already show info. Any idea how?
Disk Utilization doesn't show
Hi all I've added two new devices to our OpManager system and they are not displaying the data. We are using version 7010. If I go to the MIB browser and enter in all the right details it gives me a response (see below). OID: .1.3.6.1.2.1.25.2.3.1.6 hrStorageUsed.1:42164 hrStorageUsed.2:2053948 hrStorageUsed.3:144 hrStorageUsed.4:1978595 hrStorageUsed.5:0 hrStorageUsed.6:0 hrStorageUsed.7:11358 hrStorageUsed.8:0 hrStorageUsed.9:0 However when I go to the device snapshot page and then try and test
Where can i find build 7020
On the site i found this message: Important : We recommend users to move to the latest version, OpManager 7.0 build #7020 released on 3rd October 2007 Where can i find this build? Regards, Beheer_Ka
MOST OF THE PROBES NOT available after update to 6005
Hi There, MOST OF THE PROBES NOT available on central after update to 6005 please respond ASAP. We did the upgrade on the central server to version 6005 from 6004 and this seemed to go good in the end. BUT the probes do/did not update automatically! All were red. After a reboot some probes manage to update, most of them did not. On several probes we receive (in sumout.txt): ************************************** ma 15-10-2007 13:44 Inside install method of OpmPreinvocation :: {version=6.0, patchversion=AdventNet_ManageEngine_OpManager-6.0-SP-0.5,
OpManager 7.0 - build notes
Can you please direct me to a list which shows what things are changed in each build that you release. A list or thread is needed so we users can determine if it is worth the time/risk etc installing that particular build or waiting for a later one. I would suggest it be a sticky that cannot be replied to by users and you add a reply each time you release a build and include what you have changed. Thanks Mark (At this time I specifically need the changes from 7010 to 7020)
more OPManager v7 PROBLEMS
we have a daily job extracting data from the URL database, however after the upgrade we are not able to get any data anymore. It looks like data from previous was not migrated properly and it's now using a different DB... may we know how we can fix this? Thanks
BUG: Netmask changes to /24
The "Netmask" textbox on the Admin > Add Device page defaults to 255.255.255.0 after selecting a new value in the "Probe" drop-down menu. Also, is this the right place to post bug reports and feature requests? System Details: MSP Edition, Build 6005 Thanks, BST
URGENT : issue with availability distribution
Hello, In my dashbord in the home page when I select display last 30 days or last 7 days or this month, etc. The display shows a day which is not monitored, every five days. When I ask for last day which is the days right after the day showed not monitored, I can get availability distribution dashbord for the day showed not monitored. So it seems that there is a bug in this graph but for me it is an awkward situation because this dashbord is used by the management to get information in term of availability.
Hourly Availability Error
OpManager died a few days ago. Following a restart all was fine except now our hourly availability graphs do not display (show up as red crosses). If we change the reporting period to Last Week, This Month, Last Month, Last 7 days, etc. they show up corerectly. It is only the hourly based graphs such as Last 24 hrs, Today, Yesterday, etc. that fail to display. Is there anything that can be easily done (eg. to metatable or datadictionary) to correct the problem? Regards, TC
Is OpManager 7 able to monitor emails sent by exchange?
Hello, I have OpManager 7 with Exchange monitoring but I do not know how to check the emails that Exchange sends per minute as well as the size of them. Is that possible? Regards, Manuel
Mnitoring Raid drives.
I was wondering if OPManager 7.0 is able to monitor Raid drives or partitions. We 6.0 we were using Storage manager and Raid Serv to accomplish this, but we were hoping that we could use OPManager. Thanks
OPManager 7 Alarms are not being stored correctly
OPManager 7 Alarms are not being stored correctly. When viewing all recent alarms not all alarms are showing only keeping maybe a week or so. How can I fix this problem? We are using SQL 2005 as our backend DB. Thank you, Mid-Michnet Support Team support@mid-michnet.com
Cluster partition details not showing drives on SNMP OpMan7
We have 2 x clustered servers. 2 x servers will not show the cluster drives, only the local drives on SNMP therefore I cannot monitor partition wise % details for these servers. Even if I add the cluster nodes individually the drives do not show on the active node. Also to monitor SQL instances on the virtual IP of the 2 clusters, the monitors show N/A on the main device page even though the data is being collected as I can see through looking at the graph for example of data file sizes. Is this
Quick question regarding remote probes
Hi There, Great product, it has already started to save us alot of time that we used to spend manually checking our clients servers. I have noticed if there is ever a problem reaching the central server, the probes will keep trying to reconnect but will eventually fail and the probe services will stop. This could be from us doing maintenance on central or network issues etc. The question I have is this, if the connection to the central server breaks will the probes continue collecting data and then
Links to Requests from Reports
In MSP Tickets Reports, do any one know how to link the Requests listed in any report to the Request detalis/notes/history. Thanks.
How can I completely turn off auto-discovery?
I want to completely turn off auto-discovery of my networks. Is there a way to do this in MSP Edition Build 6005? Thanks, BST
Probe installed on Server 2003 64 Bit
Hi There, I am just searching through the system requirements and need to confirm whether the MSP probe build 6005 is ok to be installed on a Windows Server 2003 64 bit edition? Thanks Laurence
Business Viiews Properties
Is there any way to improve the performance of OpManger 7 when working in business views, especially when trying to update link properties on an existing view or when creating new links? Opmanager takes from several minutes to over a half an hour to open the link properties tool. Also, this week I am giving a demonstation of OpManager to our senior management and customer and would like to know if there are some quick tuning techinques to improve performance overall. Thanks.
Problem with Installation on Debian Etch
Hi, I'm planning a deplyment of multiple probes running Debian Etch but run into a problem... Process : TopoFE [ Started ] Verifying connection with web server ... Failed to establish connection with web server. Gracefully shutting down OpManager. I'v read about this topic here, but I havn't been able to solve the problem, all libs are in place and hopefully compatible versions. ./StartWebSvr.sh Exception in thread "main" java.lang.NoClassDefFoundError: com/adventnet/nms/util/InitWebSvr Syntax error
MIB Browser and mib sorting?
We have an awful lot of MIBs loaded in OpManager7 and the pulldown list makes no attempt to perform a sort of that list. Is there any way to sort it?
APC UPS and SNMP
Okay, I am utterly confused after having looked for solutions to this for the past 2 hours. I am trying to monitor our Symmettra 40k APC UPS. SNMP is enabled, but it won't autodiscover. I have added the APC UPS .mib's to the MIB folder, but I'm not sure what this does, or how it works. Long story short, I don't know what I'm missing. In the Symmettra event log I see the OpManager coming up as a "unauthorized user trying to access snmp information" I have a "snmp" trap sent to that entire subnet that
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