Best way to add unreacheable devices ?
Hi ! I want to monitor multiple WinXP worktstations which will send SNMP Traps, but I won't do any polling of the device. Situation is : There is a varying number of workstation in a DHCP range say 300 desktop in the 192.168.10.50 to 192.168.11.249 range. In opmanager, if the device (IP) is not created, the Trap is dropped (They dont even show in Unsollicited Traps) So I must create each possible IP in my Desktop category, Wich wont be polled, but the SNMP trap will be received. The IP adresses doesnt
Escalation question
Hi, We have set escalation based on different rules. Today we have a Windows service stopped due to a bug in application. We don't want to remove the monitoring of this service, we have acknowledeg the alarm and in my understanding the escalation should not be sent as alarm is acknowledged that it means that we are aware with this issue. Can you tell me if it is normally that the escalation still working once we have acknowledge the alarm. For us escalation is used to send alert if the first level
URL Proxy
Hi All, Just wondering if it is possible to configure different proxies for different URL monitoring. We require this feature as we have a range of internet services we would like to monitor. Cheers Chris
Sequence required to add Cisco devices
When adding new Cisco switches to OpManager I have noticed the following: If you add the device IP address to OpManager before you configure the SNMP settings on the switch, OpManager will constantly report alarms for various interfaces (even if you have turned status polling off on those interfaces) even after adding the SNMP settings to the switch. And for some reason these alarms also include the System UpTime field. Rediscovering the interfaces does not fix this. I have found that if I configure
Strange behaviour with Opmanager Catagories
Hello, I have 6 domain controllers 3 are correctly identified and 3 got added to the "firewalls" catagory (all 6 are identical). When I try to move them from "Firewalls" or do any activity with them I get the following error message "Status Message Unable to fetch Managed Object details for the object : chpdc01.cofunds.co.uk" I am using using Opmanager Build 7102. I cant even delete them !! Scott.
SNMP request returns a wrong string with the mib browser
Hi, I have a problem with a mib. The mib is IDIRECT_REMOTE_MIB. These are examples: 1 / # snmpwalk -v2c -c public 172.16.6.100 .1.3.6.1.4.1.13732.1.4.5.1.5 IDIRECT-REMOTE-MIB::latencyvalue.5026313 = STRING: 587.60 IDIRECT-REMOTE-MIB::latencyvalue.5038053 = STRING: 534.02 IDIRECT-REMOTE-MIB::latencyvalue.5038276 = STRING: 525.75 ... With OpManager Mib Browser (or a custom monitor) I have: latencyvalue.5026313:553.40��0|� �{� ����|� �|� �|� �|� �|� ��� �|� ?�l���{� �{� �{�䁄 y�l��������������������������������������
Use Domain Credentials
Is it possible to configure OpManager to allow the usage of Domain credentials for logon to the web interface?
savepolleddata api
Good afternoon! Already a problem had postado similar is nen in the site of support obtained aid. Ultilizo OpManager 7100, DB: MSSQL. Today when I was to try to add a new server and the monitors reponsavel mesangem appeared it: " Exception occured in savePolledData api" Already I made the steps that have in the site Support Center: To modify the size of the fields in the PolledData: http://support.opmanager.com/sd/AddSolution.sd?solID=25205 SHRINKDATABASE: http://support.opmanager.com/sd/AddSolution.sd?solID=24901
Download Shared Device Templates
I just created a new device template. At the end, it asks me to share it with the OpManager community. Cool feature. Next question, How do I find them to see what other people have shared? I looked on the web site but could not find anything. Thanks.
OpManager running very slow.
We have increased the amount of devices monitored to 70, with a lot more to go. Already, we have noticed a dramatic slowdown of the interface. The screen now takes 30 to 45 seconds to load each page, which is not practical as a lot of changes need to be made. I have checked the server and network speed and all these are fine. It is therfore a problem with the application. It may be down to the database size, so I have included our settings: Alarms Database Maintain 10000 recent alarms in the database.
email when the service is working after being interrupted
When a service is down, the opmanager send us an e-mail telling that the service itself has been interrupted. On the contrary, it does not send us an e-mail when it works again. My question is: how can we configure it for the system to send us an informative e-mail when it comes into operation again? Thanks so much. Regards.
How to configure Alerting on Switches
When I monitoring Switches I become again and again Alarm Message with Status �Trouble� that some Ports are down. But this Ports are okay, only the Client connect to this Port will be Switched off, when the user go home after work. So it is not really a Problem. How can I deactivate this Alerts?
How monitor VPN tunnels
Hi, I have an UdGataway which have 6 tunnels to 6 UdGateway in its interface xl0 (type=Ethernet). I would like to monitor tunnels in order to have their status (up or down). Is it possible to do this with OpManager? How? I try to make a link between Udgateways but the link status is the status of an interface not of the tunnel. I have the tunnel status when I ping from the main udgateway to another. There is a way to implement these pings in OpManager? Thanks
Downtime Scheduler Issues
After creating a new schedule in the downtime scheduler, when I click on "save" it comes back and doesn't show up in the schedule. I clicked back to the admin tab and then to downtime scheduler once again and the new schedule still does not show up. Opmanager version #7100 MSSQL 2005 Database Backend Windows 2003 Server Thanks, Joe
Get alarm when HA mode active Netscreen 25 firewall failover
I have two Netscreen 25 firewall running in HA mode. How can I configure the OpManager to return alarm when the active firewall failed and failover to the standby one? Regards
MIB Upload error message
I am receiving an error on line 4 column 54 complaining about special characters or numbers when trying to upload the attached MIB to Opmanager 7.1. The area in question seems to be a space and I cannot figure out why it will not load correctly. This is for a startech KVMoIP unit.
Respond time of a custom script is too long : null results
Hi, I have a custom cli monitor which call a script pings.sh This script send pings to several destinations and give the rtt when a vpn is ok. My monitor is ok when all the pings respond but when a vpn is down the ping to this destination take more seconds and thus the monitor return all zero for each vpn (even if a vpn is ok). I think that there is a time out request and when the script take too long time (around 5s), Opmanager stop the script and give results zero. I would like to know if you could
Custom WMI - Monitor Terminal Server Sessions
I've created a custom WMI script to monitor terminal server sessions and thought I would share it with the opmanager community. VBScript (goes in [...]\conf\application\scripts directory): ' Check command line parameters On Error Goto 0 Set objWbemLocator = CreateObject("WbemScripting.SWbemLocator") 'On Error Resume Next Select Case WScript.Arguments.Count Case 1 strComputer = Wscript.Arguments(0) Set wbemServices = objWbemLocator.ConnectServer(strComputer,"Root\CIMV2") Case 3 strComputer = Wscript.Arguments(0)
Problem with MSSQL monitoring
We recently started using the MSSQL monitoring add-on for two SQL servers. The first SQL server was discovered perfectly, and I was given the option to select which databases I wanted to monitor (master, DB1, BD2, etc..). I checked off the boxes next to a few databases and all is well. On the second SQL server, the screen pops up during the discovery and asks me to select which databases I want to monitor, however there are no options to choose from. I don't know where to start troubleshooting this.
Backing up Opmanager MSP with OBM?
Hi. Is it possible to make a full backup of my opmanager MSP installation, using ahsay OBM? Best Regards Kent
access to the code of the java classes
Hi, I would like to know if it is possible to access to the files "java classes".java in order to debug OpManager when I have a problem. I would like to understand better when I had an error in com.adventnet.me.opmanager.server.util.DeviceDetailsUtil.getPollInformation(DeviceDetailsUtil.java:94) I don't want to modify these files, only read the code. Thanks
SQL .ldf file growing out of control
We use OpManager build 7100 which monitors about 80 devices. In a one month time period, the SQL database (running on SQL Server 2005) .ldf file has grown to over 8GB in size. The .mdf file is a manageable 220mb, but the .ldf file is out of control already. Does anyone know what causes this, and more importantly what I can do about it? I can't imagine that this is normal behavior for a SQL database.
Opmanagesr for VPN/IP Manager Telephony
Hi, I would like to ask if opmanger supports VPN/IP telephony and Layer 2 and 3 monitoring . thanks, Lj
Trap Processor Enterprise OID Field
I have several devices which can send linkdown traps, but each one send with different varbinds. I've created different traps rules (Admin->Snmp Trap Processor) and tried to associate each rule with the correct trap matching the enterprise oid field. But this doesn't work, all notifications fall in the default linkdown rule. Any idea? Regards Andres
Custom WMI Script - runs bad "command"
I've read a lot of topics on this forum to create new WMI-like counter for my hMailServer. What i did: - I've prepared script hmailserver.vbs - output after running from command line is: Microsoft (R) Windows Script Host Version 5.6 Copyright (C) Microsoft Corporation 1996-2001. All rights reserved. hmailserverDomainCount 16 hmailserverAccountsCount 67 hmailserverProcessedMessagesPerHour 4671 hmailserverSpamMessagesPerHour 3595 hmailserverVirusMessagesPerHour 4 hmailserverProcessedMessages 107475
Set monitor threshold to "not equal" to 3
I want to monitor the storage/RAID status on my Dell PowerEdge servers. I have found the appropriate OIDs, but I would like to be notified when the status is anything other than 3. Is that possible? The description of the OID is: Global health information for the subsystem managed by the Storage Management software. This global status should be used by applications other than HP OpenView. HP OpenView should refer to the globalStatus in the root level object group. This is a rollup for the entire
Notif for alarm raised out of time window never send
Hi! One new question. For the time window of notification profiles, what should happen when alarms come out of this window? I would expect that notification emails be stored and forwarded when the notification is "enabled" again (i.e, when the time window is started again). But I've seen that such notifications are silently dropped, so they are never send. Is there any plan to change this behavior in next releases? Is there any workaround? Thanks. Regards, Andres
Set up URL Monitor to retry before alerting
The URL monitor in OpManager is sending too many alerts for URLs that are slow to respond. We have some URLs that will occasionally time out, but then come right back up. Our old monitoring system worked like this: 1. Poll URL every 5 minutes. 2. If URL seems down, poll 5 more times at 15 second intervals. 3. If the URL fails to come up 5 times, THEN alert the sysadmin. Can OpManager do this? If not it's value is greatly decreased in my humble opinion. False alerts are extremely annoying to the on-call
Increase Time out SSH
Hi, How can I increase the ssh time out? I would to do this because I have an error "Login Parameter incorrectRead timed out" whereas the login/password are corrects when I did a credential test. I know it is possible this SNMP. Thanks
adding Nortel passports in OpManager
Hi, I need to add Nortel passports in OpManager under telecom group, i am very much new to Opmanager n unable to find device template for this. Also where i can get/create a group for specific process where all servers of related process are grouped to manage. Please reply asap. Regards, Shreeya :D
easy way for creating different notification time criteria
Hello, I created an notification profile "UPS_SMS" for sending SMS by modem. If a specific event happens, I only want to get an SMS - Mo-Fr 17:00 to 05:00 - Sa/Su 0:00 to 24:00 How can I configure this? When I associate the Mo-Fr timescale to an device and after that I associate the Sa/Su timescale to the same device only the second, the Sa/So timescale is associated to the device. How can I configure both without using to different profiles. Many thanks for answers
Notification Profile not working (Please Help)
Hi All, I am new to OPmanager and I have a task at hand. OpManager notification used to work fine until recently. OpManager stopped sending alert e-mails. I double checked the smtp server setting and they are configured correctly. I was able to send test emails successfully. I also tried a telnet test from the OpManager server to the SMTP server, and this also works fine. Can anyone please advise with this? Thanks
Reporting on Event log events
Hello, I'm a newbie to OpManager7, I think I'm missing something basic. I've got a nubmer of Windows Servers for which I've configured Event Log rules and would like to get cumulative report for all those servers (think logon events on domain controllers for example), but when I go to Custom Report I only get the option of selecting a single machine. Grateful for any pointers, the helpfile doesn't seem to be of much help in this instance, or maybe I'm just not seeing wood for the trees. Thanks, R.
Build 7101. The whole bunch of bugs....
I am currently in a process of evaluating and purchasing different network monitoring and management tools for the medium sized network (3 different locations, around 30 local networks, 500+ hosts, around 20 servers, several L2 and L2/L3 Cisco switches, VPN concentrators, PIX/ASA firewalls, Cisco routers of different series). Recently we deployed evaluation versions of Firewall Analyzer and OpManager in our network to understand how suitable these tools for monitoring of our network. We were mostly
Report: Time Purchased in Contract LESS Time Spent.
Report: Time Purchased in Contract LESS Time Spent.
Re-order business views
Hi, Can you re-order business views? thanks a lot, alec
Device Already Present
i am running opmanager 7010 and am trying to add a number of devices, but i get an error that the device is already present. when i search for the device, nothing is found. i followed the steps in solution 1808, but received an error that it was unable to create db connection. the opmanager db is running on another sql server and is sql 2005 sp2. please advise how to resolve this issue. thanks. Bryan
Service account for OpManager services?
Right now my OpManager services are running as Local System. Is there any way to change this to run as a domain service account? For example, I'd like to make a domain account called SvcOpManager, then set the Manageengine OpManager services to run as that account. Is it as simple as that, or are there any hooks within the application that will have issues with that?
Error
I have opmanager 7.0 up and running with a Premium License in evaluation and we had bought a license but when I try to register I get the following error: License Failed: ERROR CODE : 500 What I do? My Company is in Brazil the name is "Operador Nacional do Sistema El�trico" and I have Licence to monitor 250 devices, I need a solution because We have several machines whith critical service that need to be monitoring. At, Jean Carlos Borges Brito.
"Urgent" Unable to start OPmanager
The SQL server was rebooted yesterday without OPmanager server being shutdown, and since then OPmanager has no been able to start. I tried starting the service manually, but that didn't work either. Any help will be appreciated.
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