savepolleddata api

Good afternoon!

Already a problem had postado similar is nen in the site of support obtained aid. Ultilizo OpManager 7100, DB: MSSQL.
Today when I was to try to add a new server and the monitors reponsavel mesangem appeared it: " Exception occured in savePolledData api" Already I made the steps that have in the site Support Center:
To modify the size of the fields in the PolledData: http://support.opmanager.com/sd/AddSolution.sd?solID=25205
SHRINKDATABASE:
http://support.opmanager.com/sd/AddSolution.sd?solID=24901

None of the two step decided my problem, would like to know if it exists plus some thing that I can make.

Thanks a lot