Printer usage report
Hello, I need to see who uses the which printer and what document has been printed. Is it possible to get a report from OpManager? Regards, Mustafa Sert
Enterprise v 703 - Add virtual memory monitor
I would like to add a virtual memory monitor to all devices in the "Windows 2003" category that displays the percentage used. This can be either a SNMP or WMI monitor. Please provide the steps to accomplish this. Thank you
Dashboard Issue
I am trying to change the layout for the Infrastructure Snapshot page but when I click on Actions-->Edit Layout the contents of the page do not show up to be edited. I have attached a screenshot to show you the result after I select Edit Layout.
snmp on fedora core release 2
Is there any one that have installed snmp on fedora core release 2? that could point me in what rpm to use? TNX :roll:
How to enable CLI monitoring in linux
Hi I had 10 linux servers with LVM. I have configured Opmanager in a windows box and the linux clients is not discovering properly in opmanager. As per our policy SNMP will not allow on servers, so I need to know about how to setup CLI configurations in Linux.. Please help..
Failed aix monitoring
hii I have configured cli access to aix I can receive correct cpu values but memory and disk utilization values alwyas 0 what can I do to correct this issue ?
Cannot see exchange and sql counters
Hi, Last week I built a new OpManager server from scratch, as we were having weekly issues with the previous server. After adding my devices back in, my Exchange and SQL machines are not deploying the additional counter and monitors that are available for those products. We used to have these working on the old server. I have tried re-discovering the servers but still no joy. The product is registered.... Can't figure this one out. Any help would be appreciated. Many Thanks, Andy
unmanage several interfaces at a time
Hi all, I'd like to know if there is a way to unmanage several switch's interfaces at a time, because I can only unmanage them one by one, and it can be very bothersome when you have many switches. I know I can delete them but I'd like to just set them to unmanaged. Also, can we edit reports of Switch Port Mapper? Regards. Fred
Adding Device successfully -> then not found
Hi, I've added "successfully" a specific device by name _and_ by ip-address. Used Removedbentries.bat, restarted opManager, added again - still searching for the device by name or ip-address gives "Device not found"... Any ideas? TIA Goetz
Problem with german umlauts in OpManager 8
OpManager 8 (buil 8005) on Windows Server 2003 (german) doens't dislpay german umlauts (� � � �, see attached picture). Any ideas how to fix this?
OpManager v8.0 Upgrade Pack Now Available
Hi All! We now have the Upgrade Pack ready for migrating OpManager v7 users to OpManager v8! Click here to upgrade. Special thanks to the 90+ customers who worked with us during the initial observation mode. If you face any trouble during the upgrade process, you can call us directly at +1 888 729 9500 (US toll free) or send us an email to �opmanager-support@manageengine.com� along with your contact details and we'll have you upgraded in a jiffy Note: If you have OpManager with the NetFlow plugin,
missing routers in router view
hello I logged in to opmanager today and i can only see 14 routers we have over 30, what gives?
How to delete an Infrastructure View?
How can I delete an Infrastructure View?
Random Stops of Apache Service
We have updated to OpManager 8005 on a Windows 2003 server and are now having problems with random stops of our Apache/2.0.47 (Win32) mod_jk/1.2.5 server. This seems to occur when there are significant demands for web-services on our OpManager server. Is there any one else having this problem? Your insights are appreciated.
Threshold value ?
Hi, where I can change threshold value for interface ? For example, now is 40%, but I want to change in 60% ... regards
Problem with german umlauts in Opmanager 8
Opmanager 8 (build 8005) can't display german umlauts (see attached pictures) Any ideas?
Supress NOTIFICATIONS during certain time period
Hi, I'm curious if it is possible to suppress NOTIFICATIONS only for a device (or group of devices) based on the time? -- a "quiet time" For example: We have some devices whose operation is not critical and we do not want to be alerted after 10pm -- however, we would like to continue to monitor and record data from the monitors after 10pm so that we can have insight into any problems that occurred over night and can have good availability statistics for them. I know I can schedule a Maintenance/Downtime
Opmanager Version 8 All Servers Disk Usage Report
This report has slightly changed as the graphical display for the reports is no longer present can this be added back up. :evil:
Question about notifications
Hi, I have a query about notifications, I have added a profile to mail server to send an email to service desk (as the integration doesn't seem to want to work) when thresholds on disk space have been reached so I select the thresholds and ticked the box but I get notifications when 'any' threshold has been reached? ANy ideas why?
manually add device?
Is there a way to manually add a device without it being discovered? I have a server behind a firewall that will not allow snmp or wmi, but will allow me to monitor certain tcp ports.
OpManager and PMP Integration
Integration request: Please provide integration between OM8 and PMP where: - In OM8, when you select a device, there would be a login/password field available that would link you into PMP for that corresponding device This seems like such an obvious need, but yet there is no integration available yet.
Threshold value - "not" equal to
In OM8, I have the following criteria for a threshold: > < = It would be nice to also have a != (not equal to) criteria, as sometimes you don't care what the value is (> or < or =), you just care that it has *changed* off the normal value.
Possible Bug in V8 with ESX Servers
Hi, In V7 we could "see" our ESX Servers in terms of them being just a server , we did not have all the VMWare features , but we could get up/down alerts etc. now in V8 we cannot see them at all, they exist in a catagory called ESX Servers but when I click on them I get the following message Vmware Monitoring Add On Feature is not licensed. We are not wanting the additional features all we want to do is see the ESX so that that we can get up/down alerts for it. I hope this makes sense Regards Scott.
to many authentication traps
Hi all, I am currently configurating opmanager on our network and I have an issue with authentication traps, which I enabled on the devices yesterday. It started today AM and opmanager has now received over 80000 authentication traps from 9 devices. Each one send several traps per minute. the trap is always the same: No Trap Parser defined for received trap: Enterprise: .1.3.6.1.4.1.311.1.1.3.1.2 Generic Type: 4 Specific Type: 0 Variable Bindings: this is what I get on the report. I've seen that
CCTV - Cannot View Business View
Hi, I have set all our Business views up on a CCTV page. 6 out of 7 Work fine. The last View of our WAN does not display, all other Views are fine. Any reason as to why ?
Redundant Monitoring Server and Failover documentation
Can anyone point me to some documentation on setting up an Opmanager backup server that will kick in when the primary one fails. I noticed that the new version supports failover but I couldn't find any documentation about setting it up. THanks
Unable to add performance monitors
Upgrade to Opmanager 8. Unable to add any new performance monitors using either IE or Firefox. Just get Error! when we try
Monitoring Nested Business Views
I would like to monitor devices in a nested business view, i.e. set an alert profile for an "All Offices" business view which includes the individual office business views which really contain the devices. So far, I'm unable to do so because applying the profile to the top level business view does not associate it with the underlying devices. Is this possible? Is there an alternate method?
Daylight Savings now has OpManager showing wrong times
Ever since the Daylight Savings time change, OpManager (we have both 7 and 8 doing the same thing) is giving us Windows event alerts one hour after it has happened. In other words, if the error in the Event Viewer shows an error at 3:00pm, one hour later, OpManager will have it under Alarms, not a few minutes after like it was doing previously. We thought we could resolve with the OpManager update (tzupdater.jar and tzupdater.zip) for this issue. We've tried it multiple times on both Op 7 and 8,
Upgrade to OM 8 is HUNG/BUSTED!!
I was running OM 7200 on CentOS 5.2. I was about to post an issue with not being able to add devices and getting an error about the device/ip existing, WHICH IT DOES NOT. So I ran the database repair and the "RemoveDBEntries.sh script on the 2 mysterious IP's multiple times. This is absurd, it says they were removed, but when trying to add the device, OM says they still exist. What kind of junk is this?? Anyway, so I tried to apply the upgrade to 8 and followed the instructions to the letter. So
snapshot of OpManager backup
HI how where can we get OpManager backup snapshots ?
Getting frequent disconnects from MSSQL server backend
Since upgrading to OpManager 8. Have been receiving frequent disconnects. "Connection to the Database is lost. Trying to reconnect to the Database Please Wait ..." As this is happening so frequently, OpManager is almost unusable. Any help in resolving this issue would be greatly appreciated.
HP ProCurve CLI
Hi - I have added HP PRoCurve Switches with SNMP strings and all monitoring works fine. However CLI fails, but I can telnet using windows command prompt. How can I get CLI wokring on OpManager?
Performence of the DB, Opmanager 8
Hi Adventnet. My question is about beeing able to tweek the performence a bit if the server allows it. I have seen in the Admin-> database settings. That you don't recommend to set the detailed statictis to more than 15 days or it will impact performence. But is there a diffrence if you use either MSSQL, MYSQL and how the servers hardware specfication is. I have a 2x Dual core with 2,4 ghz Xeon cpu and 4 gb ram. Raid 1 on 146 gb 15k SAS disks. So it can perform very nice. Would it be possible to
ServiceDesk Integration fails
I'm running OpManager build 8002 and ServiceDesk 7505. When entering the information into OpManager's Add-on Products section, the test is successful. However, the information is not being saved. Continued attempts to reenter the information yield the same result. I'm unable to lookup asset information from within OpManager.
How can I ONLY display a bussiness view?
I want to be able to only display a certain business view without any of the toolbars or anything else. How can I do this? Basically We are going to have this bussiness view showing our systems status
Reporting Discrepancies - 7205
I am attaching a couple of device reports that were run for the same period, same time window and mostly same devices (later report only had additional devices) but reported different metrics. "Critical devices..." was run today and "copy of..." was run the 1st of this month. So my question is how can there be discrepancies?! Thanks. ALSO - Another thing I just noticed is that when I check Opmanager for the running version it shows 7205 but when I look in the update manager it shows the latest installed
Telnet Access in OpManager
How can I enable telnet access for equipment that does not need a username, only the password?
Debugging custom SNMP monitor
I am re-doing the device template for our Powerware UPS, as it does not work with our model (PW9315). I have all of the correct OIDs mapped out, and I can use the MIB browser to query each value and get the correct result. However, when I add these exact same OIDs to the device template, they do not work. For instance: .1.3.6.1.4.1.534.1.4.1 (shows the UPS load) This one returns the correct value from the MIB browser, but refuses to work from the added device when doing a "Test Monitor" -- it just
Missing some local drive utilization stats
We've had an issue that's been affecting a few of our Windows 2k3 servers for a while now. It wasn't a major issue, so I was hoping the upgrade from 7 to 8 might resolve the issue, but we upgraded a few days ago and the problem is still present. We have 4 particular servers with normal C:\ drives for the OS and a rather large E:\ for data. On 1 of the 4 servers, we can see drive utilization for both the C: and E: drives. On the other 3, we only see the C: statistics. I have tried removing and re-adding
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