[IT analytics maturity assessment] Are you enabling insight-driven IT operations–or just reporting the past?
Hello there, Are you still relying on gut instinct to run your IT? Many IT teams believe they’re data-driven—until the next outage. The reality is, IT leaders need more than visibility; they need strategic vision fueled by a strong analytics foundation.
Upcoming SA DR Drill Scheduled for 19th & 26th September 2025
Dear Customers, We will be conducting our annual Disaster Recovery (DR) Drill for the Zoho SA (Saudi Arabia) services on September 19, 2025, and September 26, 2025. This drill is part of our ongoing efforts to ensure comprehensive DR readiness for the
Upcoming CA DR Drill Scheduled for 21st & 28th September 2025
Dear Customers, We will be conducting our annual Disaster Recovery (DR) Drill for the Zoho CA (Canada) services on September 21, 2025, and September 28, 2025. This drill is part of our ongoing efforts to ensure comprehensive DR readiness for the CA deployments
Upcoming JP DR Drill Scheduled for 20th & 27th September 2025
Dear Customers, We will be conducting our annual Disaster Recovery (DR) Drill for Zoho JP (Japan) services on September 20, 2025, and September 27, 2025. This drill is part of our ongoing efforts to ensure comprehensive DR readiness for the JP deployment
New feature announcement: Strengthened AD & Windows security with Log360 Cloud!
Log360 Cloud now introduces major enhancements for Active Directory and Windows environments, bringing deeper visibility, advanced detection, and stronger compliance support. With this release, you can: Audit PowerShell activity: Monitor executed queries
Log360 UEBA latest release - New Association anomaly report and IP restriction
We’re excited to announce that ManageEngine Log360 UEBA's latest build 4080 is now live! What's new in this release? Features New association-based anomaly report: Log360 UEBA can now detect anomalies based on new association. This feature helps you detect
Upcoming enhancements in software,CI,integration,CMDB,release,integration and zia in ServiceDesk Plus Cloud.
Dear Users, We are elated to announce the upcoming enhancements in software,CI,integration,CMDB,release,integration and zia in ServiceDesk Plus Cloud.Below is a brief run-through of the same. Features Software Manufacturers Technicians with SDAdmin or
[Security advisory] Authenticated user privilege escalation vulnerability via insecure regex in URL paths in ServiceDesk Plus On-premises and AssetExplorer On-premises
Hello, This security advisory addresses the privilege escalation vulnerability via insecure regex in URL paths in ServiceDesk Plus which has been identified and rectified. We strongly urge all customers to upgrade to the latest version of ServiceDesk
[End of Support] 32-bit version of the Application Control Plus server is reaching EoS
Hello folks, This forum post is to announce the End of Support for the 32-bit version of the Application Control Plus server. To enhance the performance and security of the servers and streamline the agent-server communication workflow, we're ending
[UPDATED] ServiceDesk Plus Cloud ends its mobile web/browser application for the better
Dear Users, We're making some changes in ServiceDesk Plus Cloud's accessibility on mobile devices to enhance your experience as a user. ServiceDesk Plus Cloud will no longer be supported on mobile browsers, effective from 1st August 2019. You can continue
DEX Manager is now available as an add-on to Endpoint Central
We’re thrilled to announce that DEX Manager is now officially available as an add-on to all editions of Endpoint Central, both Cloud and On-Premise! Previously called Endpoint Analytics in the beta release, this launch brings powerful Digital Employee
[Free training] Power up your network monitoring game with a free product training
Whether you're evaluating, learning the ropes, or a regularly using OpManager, there's no better way to gain fresh insights into optimizing your network monitoring than with product training. A free, five-part webinar series is set for September 16, 23,
The State of Observability 2025 report is live now!
See how your observability maturity, ROI, challenges, and plans compare to 1240 IT professionals worldwide Hi everybody, Last year December, ManageEngine conducted the 2025 observability survey. The response was huge. Over 1,240 IT leaders and professionals
Forum Update: Answered and Older Threads will Be Locked.
Dear Community Members, To keep our forum discussions relevant, accurate, and helpful for everyone, we will begin locking older threads that are Solved, no longer active or outdated. Why are we doing this? Encourage fresh discussions – Starting new threads
Brand new logo update for Endpoint Central!
Hi there! Endpoint Central’s getting a new logo! It hasn’t hit the streets (or screens) yet, but we figured we’d let you know beforehand. Why the change? This isn’t because of a merger, acquisition, or rebranding. It’s simply us doing what we love: constantly
[Free e-book] 6 ways AI-powered SRE analytics unlocks proactive ITOps
Hi there, Still firefighting outages and scrambling to fix downtime? It’s time to move from this reactive chaos to proactive resilience. Top enterprises are transforming their ITOps with AI-powered SRE analytics—predicting incidents before they happen
Get more out of your Azure Reservations
Hello! We’ve introduced the Azure Reservations Report in CloudSpend to help you track how effectively your Azure Reservations are being used. This report gives you a clear picture of reservation coverage across services. It helps identify underused reservations
DDI Central 5.5 is here—with DNS Threat intelligence, OpManager Plus integration, and more!
Dear Community, We’re excited to announce the latest release of DDI Central version 5.5, packed with highly anticipated capabilities that take network security, resilience, traceability, and the operational control modern networks demand. What’s new in
[New Release] ADManager Plus' latest build 8023 is now live!
Hello everyone, We are glad to let you know that we have released the latest build of ADManager Plus, 8023. Issues fixed Fixed an issue where creating a Google Workspace user via CSV import resulted in an error stating the member was already in the group.
[Announcement] New Features & Enhancements in Log360 Cloud MSSP
We’re happy to announce a set of powerful new features and enhancements to Log360 Cloud MSSP: Customer Portal – Access customer data directly from the Manage Customer tab. Portal User Management – MSSP Admins can now create and manage users in the Customer
Extended Security Updates (ESU) support for Windows Server 2012 and 2012 R2!
Hello everyone, As most of you are already aware, Microsoft ended support for Windows Server 2012 and 2012 R2 on October 10, 2023. This means that Windows Server 2012 and 2012 R2 systems in your network won't be receiving further security updates or technical
Feature Announcement: AI-powered Zia Insights is now available in Log360
We’re excited to introduce a powerful new addition to Log360 that will redefine how your SOC investigates and responds to threats: Zia Insights, a contextual AI capability designed to deliver fast, meaningful, and actionable investigation support. These
Feature Announcement: AI-powered Zia Insights is now available in EventLog Analyzer
We’re excited to introduce a powerful new addition to EventLog Analyzer that will redefine how your SOC investigates and responds to threats: Zia Insights, a contextual AI capability designed to deliver fast, meaningful, and actionable investigation support.
ManageEngine ServiceDesk Plus MSP - version 14.9 - Build - 14940 Released
Dear User(s) Greetings for the day. We released ServiceDesk Plus MSP - version 14.9 - Build - 14940. We have fixed below vulnerability issue in this release SDPMSP-24590 : CVE-2025-8309 : Privilege escalation vulnerability caused by overly permissive
Windows Server 2012 / 2012 R2 ESU verification
Hello everyone, We previously shared an announcement about Extended Security Updates (ESU) support for Windows Server 2012 and 2012 R2. This post is a follow-up guide on verifying the installation status of the ESU license. To find more details, check
[Security advisory] Authenticated user privilege escalation vulnerability via insecure regex in URL paths
Hello, This security advisory addresses the privilege escalation vulnerability via insecure regex in URL paths in SupportCenter Plus. We strongly urge all customers to upgrade to the latest version of SupportCenter Plus immediately. CVE ID: CVE-2025-8309
[Security advisory] Authenticated user privilege escalation vulnerability via insecure regex in URL paths
Hello, This security advisory addresses the privilege escalation vulnerability via insecure regex in URL paths in ServiceDesk Plus MSP . We strongly urge all customers to upgrade to the latest version of ServiceDesk Plus MSP immediately. CVE ID: CVE-2025-8309
Chat Support for Password Manager Pro Launching on July 22nd, 2024!
Hi All, We are thrilled to announce that starting Monday, July 22nd, 2024, we will be rolling out chat support for Password Manager Pro, in addition to our existing E-mail and Phone support. You can access the chat support on the following web pages:
Patch Tuesday Updates: August 2025
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 42112 - 2025-08 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems (KB5063927) (ESU) 42113 - 2025-08 Security
Patch Tuesday Updates: August 2025
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 42112 - 2025-08 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems (KB5063927) (ESU) 42113 - 2025-08 Security
Patch Tuesday Updates: August 2025
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 42112 - 2025-08 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems (KB5063927) (ESU) 42113 - 2025-08 Security
WINRAR 7.13 (X64) Security Vulnerability– Immediate Patch Advisory
Hello everyone ! A high-risk security flaw has been identified in WinRAR version 7.13 (x64) that could let attackers execute malicious code via specially crafted archive files. Systems with this version installed and not updated are at immediate risk.
WINRAR 7.13 (X64) Security Vulnerability– Immediate Patch Advisory
Hello everyone ! A high-risk security flaw has been identified in WinRAR version 7.13 (x64) that could let attackers execute malicious code via specially crafted archive files. Systems with this version installed and not updated are at immediate risk.
WINRAR 7.13 (X64) Security Vulnerability – Immediate Patch Advisory
Hello everyone ! A high-risk security flaw has been identified in WinRAR version 7.13 (x64) that could let attackers execute malicious code via specially crafted archive files. Systems with this version installed and not updated are at immediate risk.
The ManageEngine User Conference is coming to London!
Hi there, Join us in the heart of London for two days of powerful learning, networking, and IT innovation. Dates: October 23–24, 2025 Venue: ICC Maritime Suite, ExceL London Here’s what’s in store: IT Leadership summit: Learn how to thrive in an AI-first
RecoveryManager Plus rolls out build 6303 with minor issue fixes.
We are glad to release the latest version of RecoveryManager Plus, build 6303. Enhancement The backup performance for the Microsoft Entra ID module has been enhanced. Issue fix: An issue with configuring AWS S3 buckets as a repository in RecoveryManager
SSL Certificate Renewal Issue in On-Premise Setup
We’ve identified an issue affecting SSL certificate renewal in MDM On-Premise deployments, specifically when using Sectigo's new Root (R46). Customers attempting to renew certificates may encounter the error: "Certificate cannot be added! - Devices are
Announcing the launch of DEX Manager Plus — Our standalone DEX solution!
We’re excited to announce the launch of DEX Manager Plus, our standalone Digital Employee Experience (DEX) management solution designed to transform how IT teams manage endpoint performance and end-user satisfaction. Tired of being reactive to user complaints
Introducing the EC2 Optimizer report for instance-level cost efficiency
Hi there, We’re excited to launch the EC2 Optimizer report in CloudSpend to help you take control of your EC2 costs through intelligent, actionable recommendations. The EC2 Optimizer report is an auto-generated recommendations report that analyzes the
[New Release] ADManager Plus' latest build 8022 is now live!
Hello everyone, We are glad to let you know that we have released the latest build of ADManager Plus, 8022. Issues fixed Fixed an issue where the exported XLSX file for the Permission for Folders report displayed unicode characters in the sheet name instead
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