SMTP Server showing Error (Unable to send verification code - Mail Server is not reachable. Please contact your administrator.) - unable to Login now
Hi Team, We are facing issue to login on Server (unable to receive the code to login) following error is appearing Unable to send verification code - Mail Server is not reachable. Please contact your administrator. guide the solution to disable or change
Endpoint Central RemCom.exe cancelled by AV
Hi, I have installed Endpoint Central in a server with Sophos Antivirus that deleted the file RemCom.exe How can I restore this file? Thank you
Mac File Copy Operations not working
I have EPC agents running on our Macs at work and I am trying to copy some files/security tokens(txt) via a Configuration in EPC, and doing a HTTP copy where you put the files in the config and have assigned this to a Mac computer as a target. The issue
Agent is not reachable
Hi Team! Greetings! I have some problems with Agent. The agent is not reachable when I try to scan system or install patches. Agent live status is down, but machine is online. This is not the first time this problem has arise. Last time I removed and
Modify Users Mailadress: JSON Error
DesktopCentral: OnPremise, latest Version, latest Patch Hi all, I try to edit Users mailadress, but after "save" I retrieve this Error "org.json.JSONArray.toList()Ljava/util/List" Any Ideas whats wrong here?
Large Size of backup_logs folder in Desktop Central
Hi Friends my Desktop Central backup_logs folder has about 47GB Size and it has been grows in only 2 days! Also Number of log files is 8347! Log file and Screenshot has attached. my Desktop Central Version : 101213705 DB : SQL Server
Desktop Central Build Version 100468, incorrect alert messages
Currently there are 57 computers on the domain controller and desktop central is installed on all 57 computers, but the alert message continues: Agent not installed in Client Computers. Desktop central has been updated, synchronized with AD, maintained, regenerated the reports, practically everything aligned, but this problem cannot be solved, how can we solve it?
Software Packages stuck on Retry in Progress when newer version installed
I noticed that a few packages we have pushing in our environment are failing. When looking at the remarks, they are all listed as: Installation Failed - Fatal error during installation. I started looking at logs on a few of the machines. This particular log is for Google Chrome - (60604_Google Chrome (x64) (72.0.3626.121).log) The log states that the computer already has a newer version of the software installed. MSI (s) (B8:90) [10:36:43:508]: Executing op: Header(Signature=1397708873,Version=500,Timestamp=1323062415,LangId=1033,Platform=589824,ScriptType=2,ScriptMajorVersion=21,ScriptMinorVersion=4,ScriptAttributes=1)
Sign in problem
I have just install the new manageengine desktop central 10 and start the service and open the web page , try to sign in with the default user/pass and nothing happen not even say that's wrong user or password
Functionality of Custom Group
Hi there I got some need where I could use Custom Group, but.. Can't understand functionality of Custom Group. For example - Create Group with machines where Skype 6.x Installed (Software Name = "Skype 6") but I can't see this group when try to create deployment Our build 92082, previously we used Custom group to export lists and copy/paste them to targets but now it's impossible to paste many machines. Any other options to find machines with specific software and use it for Configuration? BR Dmitry
How to change port?
Hi all i have problem with changing port on DesktopCentral. I try this https://www.manageengine.com/products/desktop-central/general-how-to.html#serverport but i cant find file
cant upgrade agents after 91110 upgrade - error 1603
After 9.0.1.110 update agent are not updating. Log on client show this error : "MSI (s) (84:F8) [19:27:20:725]: Windows Installer installed the product. Product Name: ManageEngine Desktop Central 9 - Agent. Product Version: 9.1.110.W. Product Language: 1033. Manufacturer: ZohoCorp. Installation success or error status: 1603."