How to deploy BGInfo (or similiar) by Endpoint Central
Hello, In order to deploy a computer information to all equipments managed by Endpoint Central, we would like to deploy or define a box into desktop computers with basic information that Helpdesk request to user when they open a request. We're analyzing
Block USB on Mac
We have successfully deployed a configuration policy to our Windows Devices which stops them from using USB Mass Storage. I have been trying to replicate this for MacBook's but so far haven't found a solution. The only article I could find stated that
Mac Screensaver
I am trying to configure a screensaver for all of our Macbooks. We have one for Windows and need to replicate this to MacOS. I have been unable to find anything in the configurations. Is there a script or something that I can use to have a screensaver
Auto Update for Minor Fixes not working?
Hi all, we are currently sitting on version 11.4.2528.16, and I can see there is 11.4.2528.19 available. Ever since I upgraded ME Endpoint Central to .16 I had "Auto Update for Minor Fixes" on and scheduled - however it seems that this option isn't working.
SOM Computer API
We are trying to get a system sorted to be able to delete a device from Endpoint Central Via API to make it automated into a script. When searching for a device to delete it seems that it will only scan 1 page, then give up. If i change my $page = 1 to
Mac Updates requiring password
We have a number of users who are complaining about needing to enter their password to allow updates to be run. Since the prompt is coming from Endpoint Central rather than from MacOS, this looks like it could be a malicious attempt to get the user to
Endpoint Central OU based Active Directory connection
Hello, We are part of a larger organization but maintain a degree of independence from headquarters. This independence is limited to a specific OU within the global Active Directory structure. To complicate matters further, user accounts reside in a different
Windows 365 Distribution server
Hi has anyone setup a distribution server using a Windows 365 cloud VM? We are using the Endpoint Central Cloud and don't allow our users download exe's / msi's. So we thought that maybe a trusted cloud distribution server might work. I guess its the
Standard Desktop Background / Wallpaper
I would like to setup a default desktop background & get it out to all of the machines. So I setup a user configuration to modify the registry: The wallpaper is changing but the image needs to be centered. I've tried all 3 "wallpaperstyle" settings (0,1,2) and the image won't display properly. I need to have it set to "fit" so that the full image is displayed. I have a mix of Win 7 & Win XP. What is the best way to configure this so that it ensures the default background is set each logon
Deploy app via Software Deployment and read its results
Hi, I created a Deployment package that deploys well but I can only see if the app was installed successfully or not. Its a Dell Configuration package saved as an .exe that after it is installed it's creating a .txt file in the same folder that it was
Endpoint Central Agent Refresh Interval - Default 90 min
Hi, team, In our environment, we handle a significant amount of day-to-day configuration. Is there a chance you could consider developing a feature that allows customers to adjust agent check-in times, similar to what the SoM Replication Policy offers?
Secondary target
Hi, I'd like to add shortcuts to desktop for an specific user when it logins to an specific machine, I've read the manual but I can't find the "secondary target" configuration. Thanks.
Bitlocker PIN UI
Hello Team. We use the Widows system with Ukrainian language. EC does not currently support it, and our users will offer non-localized EC UI windows. For example - creating a PIN UI. We need to edit the text in this window. I know this is currently not
Software Deployment tab > Deployment > Self-Service Portal missing
Hello, I have the paid ManageEngine Endpoint Central Professional version installed. I went through the steps to have Self-Service Portal enabled in the web GUI. But, under the deployment tab under settings, there is no new tab for Self-Service Portal.
endpoint central migration when there is separate SQL server data base
Hi, I was reviewing the documentation on Endpoint Central migration, and I noticed that it doesn’t provide any guidance on what to do when the database is hosted on a separate Windows server (i.e., the application and database are on different machines).
How to handle package install failure when package is already installed?
New to EC and using a Gemini for a lot of guidance. I have a package I'm deploying. The package installs successfully when it's a new install but in subsequent checkins it shows as failed. I assume because the package has already been installed. The reason
Scanning endpoints to verify whether a file exists
We are looking to scan our endpoints for a file and looking to know the files creation date. I found this post which gives me most of the info I need, I'm just missing the additional info in the query for the report. https://pitstop.manageengine.com
How do I delete "custom services"?
I added a custom service to a configuration I created, but I cannot see where I can manage the custom service e.g. delete and edit them Where do I go to find them?
Please add "Deploy Immediately" option in Configuration Collections
Hello Support Team, Would you please add a "Deploy Immediately" option for Configuration Collections? Config Collections is one of the most powerful features in UEMS/EC, but it's not usable for us because we always have to wait 90 minutes or more for
disk sizes on deployment
Hi, the master machine has 2 disk partitions, c: approx 600gb and a d: Data partition 300Gb. Web new pull up the partitions we shrink the partitions. When we deploy the image to machines with a similar disk, the c: partition gets 950Gb and the d: only
Nested groups for user selection
Hi, I have a problem rolling out a DC user configuration. If I select a (universal) group, which contains other groups in a user configuration (e.g. registry update for HKCU) the configuration is only applied to users within that group. All other users
Map drives for Entra Users
We are moving away from Active Directory joined computers to Entra joined. There are still local file servers which require a mapped drive for applications. Currently the user connects with a VPN and group policies map the drives. Anyone have success
SMTP Server showing Error (Unable to send verification code - Mail Server is not reachable. Please contact your administrator.) - unable to Login now
Hi Team, We are facing issue to login on Server (unable to receive the code to login) following error is appearing Unable to send verification code - Mail Server is not reachable. Please contact your administrator. guide the solution to disable or change
Desktop Central Agent cannot connect to server
On all clients, Desktop Central Agent cannot connect to server. All configuration updates on the server show Yet to apply. I've followed the troubleshooting without success. The error in Desktop Central Agent troubleshooter is "request was aborted could not create SSL/TLS secure channel" Any advice? thanks Simon
Space Disk C Server
HI. Can i delete the files into this folder for have more free space on disk C: ? C:\ManageEngine\DesktopCentral_Server\webapps\DesktopCentral\store
UEMS FOLDER USER RIGTHS
Hi, For an automated process, I have to allow remote access to the UEMS installation folder. I have set the necessary right to my specific service account, but the right is reset periodically. After some search in Windows event, I found that a Java process
Run cmd command with administrator privileges
Hi. I try turn off hibernation on Windows PC. At first, with Configuration module, but I get an error message 0x65b "C:\Program Files (x86)\ManageEngine\UEMS_Agent\computer\startup\3909>C:\WINDOWS\system32\powercfg.exe -h off" If i find correct inforation,
UEMS Agent Exclusion
I have a medical applications service that is getting interferred with by UEMS_Agent that I need to try and "exclude" from that service. I need to exclude a specific folder from being "scanned" c:\\ Program Files (x86)\PORCRIM with a file 'injector32.dll'
Agent language mismatch
Hello, When deploying the Endpoint Central agent to the PCs in my company using Active Directory, I noticed that the agent installs in Dutch by default, even though the Windows systems are configured in French (Belgium). Do you know how to change the
Reboot after 30+ days uptime
Hi ALL We have many laptops with uptime 30+ days (some devices have 100+ days) How i can (via DC) show notification to logged user about reboot needed. If user postpone this action more 3 times - run force reboot )
EventViewer: Audit Failure (from ME admin account) - old cache in ME config files?
Hello all, This is going to be a long post unfortunately, but I will try to sum it up as best as I can. Recently we started to get alerts on our SIEM mentioning our user account (lanswp) who is so to say our admin account for everything Endpoint Central
Problem on Firefox deployed via Endpoint, it keeps on auto-uninstalling
Hi everyone, I can't figure out where's my mistake: We have a base SW deployment with some standard packages (Adobe/LibreOffice/Chrome...) under Software Deployment menu > View Configuration including a package "FIREFOX X64 121 ITALIANO" Usually it's
Deploying configurations to devices
Hey there, need a way to deploy (DC) configurations to devices through an N8N workflow, there is two ways in mind so far: 1. Directly through an API call (which I couldn't find it being supported by current API coverage) 2. Add them to a custom group
The list of servers for this workgroup is not currently available
Hello, So I want to create a "Shortcut" configuration. I go to Configurations -> Add Configurations -> Shortcut In the form I click on Browse button next to Target Application textbox. The network browser window appears with the NetBIOS name of domain
Set Dell BIOS Password
I am looking for a way to set our Dell BIOS admin passwords through EC. I came across this script, I wanted to see how it should be used. I see there is an example at the top but am unsure what needs to be modified or set, or where to enter the password,
Problems with registry changes
I am trying to change the value at the registry key "Software\Classes\CLSID\{323CA680-C24D-4099-B94D-446DD2D7249E}\ShellFolder". These keys are more protected by the system, and it seems the DesktopCentral agent, which is running as SYSTEM cannot make the change directly. So, I set up a permissions management task to add SYSTEM to that key with full privileges. This doesn't seem to work, since these keys are not set to inherit permissions from above, and the SYSTEM account only has read access to
Language Not changing
Hi, I've just installed desktop central on my network, However when I create an AD user and have the language set to English, it default's to Spanish, I've set up the user with the default Admin account. I have tried changing it as the user and also deleted the user and tried again, Any idea with how I can get this changed?
Java template
We were running on Java 8 update 25. This was from a template in desktop central. I was wondering if there was a newer version, so i searched in templates and found Java 8 update 32. So I downloaded the package and added the new version in the configuation and deployd the new verson to some of our machines. After he said it was finished I went to the computer and looked by software in controlpanel. there i saw 2 versions of Java. The old version and the newer one. Is there a way the newer version
Deploy Policy Wanted - Reboot only if no user is signed on
Hello I would like a deployment policy that reboots only if no user is signed on. I thought that option was already available in fact, but not seeing it. Is that something can be incorporated if there is no interactive session going on a computer? If it already exists, could you help lead me to it :) Thank you!
Rebuilt Server (new hardware) Seen as "down" in DTC
We had a motherboard, (includes NIC-macs), harddrives replaced on a server, and while active directory is happy with this server and its complex software installations. Desktop central agent is not. It was showing as "down" so I reinstalled the agent, and that completed quickly and still showed as down. So I'm attempting to uninstall the agent, and here's where I see it just hanging. I expect removing it from DTC and readding it, might be the way to go. Just curious what DTC might be looking
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