create shortcut in subfolder of startmenu is it possible ?
Hi, is it possible to create a shortcut in a subfolder of startmenu ie startmenu\office2003\word.lnk regards Mike
Scope of Management in Desktop Central - What is it?
Hi, I've downloaded desktopcentral. After the installation it takes me to the wizard with Scope of Management page immediately. what is it and how do it go through that? cheers Tim Carey
Announcement: ManageEngine Desktop Central 3 Released
ManageEngine Desktop Central 3 Released We are pleased to announce the General Availability of ManageEngine Desktop Central 3. Download | Live Demo | Read More About Desktop Central 3 ManageEngine Desktop Central is a web-based Windows Desktop Management Software that enables remote management of desktops and laptops with its remote desktop configuration options and software installations. It leverages the Windows Active Directory and Group Policy Objects of the Windows 2000/2003 Domains to perform
Space Disk C Server
HI. Can i delete the files into this folder for have more free space on disk C: ? C:\ManageEngine\DesktopCentral_Server\webapps\DesktopCentral\store
Login Issue - Changing UPN and Email Addressess - SSO
We have our login setup with Azure SSO. We are in the process of changing our email addresses and AD account UPN. In Endpoint Central, do we need to recreate our user accounts or is there a way to update those user accounts with the new info so they can
Any way to test for Java availability before pushing update?
We're trying to update our multiple Java 7 versions in a single job but the pre-deployment task doesn't seems to be able to handle wildcard or partial software name match like "Java 7 update". Our goal is to update all of our current Java 7 installation (v10 to V72) to the latest version (v75) but we also want to avoid deploying Java 7 on computers that don't already have it. Is there a way to achieve that? We have to do this on both XP and Windows 7 x64 computers.
Move the Install button to the 1st column in the Self-Service Portal
Since the SSP isn't resizable, moving the Install button to the first column would make it much faster to install the applications. Our users sometimes hit the wrong button since the shading is so light on the rows.
Desktop Central - HP BIOS updates
Hi, does desktop central support HP BIOS updates? I have had success with Dell but nothing on HP yet. Please advise. D.
Upgrade W11 Enterprise 23H2 to 24H2.
Hi; I'm trying to upgrade a computer from W11 23H2 to 24H2. And everytime I upload the ISO file, always say: - The expected Edition is Enterprise, but it isn't found in the uploaded ISO file or, - Error 50003 I tried this: - Upgrade to Windows 11 version
DEX Manager is now available as an add-on to Endpoint Central
We’re thrilled to announce that DEX Manager is now officially available as an add-on to all editions of Endpoint Central, both Cloud and On-Premise! Previously called Endpoint Analytics in the beta release, this launch brings powerful Digital Employee
Hotfix Patch stuck at "Backing up"
Greetings, we've been having this issue with hotfox 8.20, it seems stuck at 40% with "backing up significant files" and I understand that isn't uncommon, but it has been over thirty minutes now, at first there was a 7zip process using about 50% CPU, but
Unable to import thrid party certificate
Hi. We use th DesktopCentral build 11.2.2325.17 The current certificate (issued by our internal enterprise CA) expires on December 1, 2023 It is not possible to renew a certificate issued by our internal enterprise CA. (attached screenshot import-certificate.png)
Forum Update: Answered and Older Threads will Be Locked.
Dear Community Members, To keep our forum discussions relevant, accurate, and helpful for everyone, we will begin locking older threads that are Solved, no longer active or outdated. Why are we doing this? Encourage fresh discussions – Starting new threads
UEMS CONSOLE LOGGED ON USERS
Hi, Is there a possibility to know if some users are connected to UEMS Administration Console ? If I need to restart the server for maintenance purpose I want to inform them and ask to logoff. Thanks.
Desktop Central - Edit/delete existing email notifications
Hello All, I'm relatively new to using Desktop Central and am trying to edit some existing email notifications that were configured by a previous admin. We get several notifications daily of user systems with low disk space and I'd like to edit them but
Brand new logo update for Endpoint Central!
Hi there! Endpoint Central’s getting a new logo! It hasn’t hit the streets (or screens) yet, but we figured we’d let you know beforehand. Why the change? This isn’t because of a merger, acquisition, or rebranding. It’s simply us doing what we love: constantly
INVENTORY SOFTWARE
Hi, I want to check end of life software version and I can see some differences between software list obtains from Invetory>Computers>Software tab (27 applications) and Threats & Patches>Systems>Scan Systems>Installed Software tab (19 applications). The
Extended Security Updates (ESU) support for Windows Server 2012 and 2012 R2!
Hello everyone, As most of you are already aware, Microsoft ended support for Windows Server 2012 and 2012 R2 on October 10, 2023. This means that Windows Server 2012 and 2012 R2 systems in your network won't be receiving further security updates or technical
Windows Server 2012 / 2012 R2 ESU verification
Hello everyone, We previously shared an announcement about Extended Security Updates (ESU) support for Windows Server 2012 and 2012 R2. This post is a follow-up guide on verifying the installation status of the ESU license. To find more details, check
Add preconfigured package VPN Client for Mac
I am trying to deploy GlobalProtect to MacOS for pre-logon. This means that the plist file has to be modified and deployed with the setup. I have tried removing GlobalProtect manually and adding the Plist before installing, but the plist file gets written.
Access Terminal on Linux form Desktop Central.
Hi, Before upgrade to version 11.4.2516.26 then i can access to termial on OS Linux. With v.11.4.2516.26 then show only below ( i can't enter login to) :
SoM not deleting computers that have been removed from AD OU's
We have two OU's that sync with DC. We moved 131 computers to our disabled OU, which has no ties to DC. We forced an AD sync this morning, then the normal AD sync happens every afternoon at 1pm eastern. I received 14 emails after this. Of these 14 emails,
Patch Tuesday Updates: August 2025
Good day, everyone! Here's a list of the updates released in this month's Patch Tuesday. New OS Security Updates: 42112 - 2025-08 Security Only Quality Update for Windows Server 2008 R2 for x64-based Systems (KB5063927) (ESU) 42113 - 2025-08 Security
Windows 10 Enterprise to Windows 11 Enterprise upgrade failing
I can't seem to get the Windows 10 to Windows 11 Enterprise upgrade to work in Endpoint Central no matter what ISO I try. Every single ISO I've uploaded says it's a Version Mismatch. I've downloaded the ISO straight from https://www.microsoft.com/en-us/software-download/windows11
How Can Gaming Desktop Concepts Improve Endpoint Visibility
Hello Pitstop community, While going through the discussions on pitstop.manageengine.com, I noticed many teams mention the difficulty of keeping tabs on endpoints that go offline or are only intermittently connected. Quick visibility into these machines
WINRAR 7.13 (X64) Security Vulnerability – Immediate Patch Advisory
Hello everyone ! A high-risk security flaw has been identified in WinRAR version 7.13 (x64) that could let attackers execute malicious code via specially crafted archive files. Systems with this version installed and not updated are at immediate risk.
Threats & Patches Dashboard
Hi, Is it possible to exlcude some endpoint from the threats & patches dashboard? We have a large number of devices that have the AC agent installed so we can do remote management of them however we do not patch them due to the nature of what they do
Backup Information
I'm having trouble locating the area to review if nightly backups were successful or if they failed. If someone could direct me to the needed area that would be great. Thanks, Rob S.
UEMS FOLDER USER RIGTHS
Hi, For an automated process, I have to allow remote access to the UEMS installation folder. I have set the necessary right to my specific service account, but the right is reset periodically. After some search in Windows event, I found that a Java process
Deploy a patch that's not available in the store
Hi, Wondering how I would upload a patch to be deployed to my remote machines, when the patch itself is not available in the supported patches? It's a patch for Dell systems, I have the patch download from the Dell website and would like to upload it
Database table where the custom fields are stored
In the central endpoint, I have created a series of custom fields, and I need to query the database to retrieve these custom fields, but I haven't been able to locate the table where they are stored
Emergency Mitigation - An issue with patch scan data processing has now been resolved
We have a header on our Endpoint Central this morning - "An issue with patch scan data processing has now been resolved". Where do we find details about what is being fixed with the Emergency Mitigation Service? How do we know this is a legitimate update?
Endpoint Central frequently needs remote control enabled
We use EC regularly and several times throughout the day we notice "Vew only" mode enabled. Multip[le users see the same thing.. Remote control then needs enabled again, by another administrator,allowing us to again control the target system. Can you
Sluggish server for 2 days after approving patches
I'm encountering an unusual issue and would like to know if others have experienced something similar. I typically use the "Test and Approve" workflow for patch deployment, but late last week I manually approved patches for a workstation group of approximately
Run cmd command with administrator privileges
Hi. I try turn off hibernation on Windows PC. At first, with Configuration module, but I get an error message 0x65b "C:\Program Files (x86)\ManageEngine\UEMS_Agent\computer\startup\3909>C:\WINDOWS\system32\powercfg.exe -h off" If i find correct inforation,
How to Auto. Deploy the Software?
Dear All, We've performed the Integrations with our Service Desk Plus and Unified End-point (UEM) formerly known as Desktop Central. In our Software Request Service Template in our Service Desk plus, we’ve 12 software’s List (drop-down list) been published
UEMS Agent Exclusion
I have a medical applications service that is getting interferred with by UEMS_Agent that I need to try and "exclude" from that service. I need to exclude a specific folder from being "scanned" c:\\ Program Files (x86)\PORCRIM with a file 'injector32.dll'
Agent language mismatch
Hello, When deploying the Endpoint Central agent to the PCs in my company using Active Directory, I noticed that the agent installs in Dutch by default, even though the Windows systems are configured in French (Belgium). Do you know how to change the
Reboot after 30+ days uptime
Hi ALL We have many laptops with uptime 30+ days (some devices have 100+ days) How i can (via DC) show notification to logged user about reboot needed. If user postpone this action more 3 times - run force reboot )
Integration - Manage Engine Cloud with Tenable.sc
Hey Team, Integration - ManageEngine Cloud with Tenable.sc - The integration is currently only available in the On-Premise version of ManageEngine Regards, AF
Next Page