Need help clearing Disk Utilization
Hello all, I need some assistance clearing Disk Utilization stats. I had originally created a threshold for Disk Utilization by MB, but realized that it didn't account for free space which is what I wanted the threshold to trigger the alerts for. I removed the threshold then came to realize that i couldn't go back and clear the configuration for the alerts. Now my Disk Utilization stats show critical on several mount points for the threshold profile that I removed and wanted to clear out. Can someone
Regarding alert disabling
Hello support team et al - I am from Infosys Technologies on behalf of Pfizer application support team. We have bought the AppManger recently. Yesterday I've upgrade to 7.1 also. We were using another mercury tool (sitescope prev) and are in a process of migrating everything into AppManager. Expecting your esteemed support and assistance going fwd.. Thanking u first of all.. I am trying to study this hot tool and need to be an expert at the very earliest as I am leading the team. M having some queries
Problem to monitor Websphere
I can't monitor webpshere servers, I have values only for "Server Response Time for Last One Hour", nothing for "Transaction Details for Last One Hour", "Session Details of Web Applications", etc... even if the fields are diplayed. I have already followed steps in the prerequisites for Webpshere. the link "http://WASSERVER:9089/wasPerfTool/servlet/perfservlet?connector=SOAP&port=8885" displays this XML file <?xml version="1.0" encoding="UTF-8" ?> - <!-- ****************************************************************************
monitoring embedded tomcat in jboss 3.2.6
we are running jboss 3.2.6 with embedded tomcat 5.5. I have been unable to successfully plug the tomcat monitor into the embedded tomcat running in jboss. I have reviewed the forums and added the servlet mapping to the web.xml file. however I continue to get the error "Error while parsing xml data from Tomcat Server". The confusion is related to manager, as there is no tomcat-users.xml to add the manager role, more so I don't believe manager comes in the jboss\tomcat package. Please advise :-) Thanks,
disk i/o
We have a client asking to prove our application performs and scales, one thing they are asking to see is disk i/o from our application. Is there a way for me to monitor disk i/o on our windows servers . . . ? Thanks :-)
Pesdrito
Hello, I need that you explain to me like I can form way JMX/SNMP DashBoard and that is the things that I can do with her. I could to administer an application with this tool?
Clearing an alert with a trap
Is it possible to clear an alert (previously created by a trap) with an another trap? For exemple: 1. A trap created by a device telling that it lost it database connection will generate a critical alert. 2. If the connection to the database is coming back to normal, a new trap is generated from the device telling that the connection is correct. 3. This trap will cancel the alert associated to the device. Thank you
Technical Support
I would like to monitor more oracle attributes for example latch misses. How do I add a new attribute not only for oracle but any other system? Thank in advance, Arie Yuster Arie Yuster ------------------------------------------------------ This is posted using Application Manager feedback form
Technical Support
Hi, I am trying to migrate AppManager to a new server, i have followed the instructions from the forum but i get an error about the licence being invalid. Garry Harper ------------------------------------------------------ This is posted using Applications Manager feedback form
Technical Support
Hello, I am having a lot of problems with the script monitor. It successfully runs the application and outputs a file with a key/value pair, like errorcode=test But when manage engine refreshes, it picks up the nwe variable parsed from the file, but not the value. I cannot get it to display the value in the file, string nor integer. A snapshot has been sent to your email address 3 hours ago so you can see what is displayed. My version is : Product - Applications Manager 6 Build - Number 6600 Service
Some Sugestions
Dear friends, I would like to give you some good ideas: 1) Possibility of create business view maps (like in opmanager) in Applications Manager; 2) User defined-views (like in Zabbix : http://www.zabbix.com/screenshots_11_screens.php) 3) Defined specific parts of the day to create business graph. Ex.: 09:00 - 12:00 (morning) 13:00 - 18:00 (afternoon) 19:00 - 24:00 (night process) 00:00 - 08:00 (morning process) In this way I could create specific average graphs of CPU, Memory, Disk Performance, Transactions,
Sun Applicaton Server 9/Glassfish support
We are a current Application Manager customer. We are moving to Sun Application Server 9, which is based on Glassfish (from Orion) and it is not a supported app server in the current version 7 of your product. Glassfish is open source. Sun Application Server 9 Platform Edition is a badged Glassfish and is free for production use. I expect it will be very popular. To get an idea of its rapid uptake , take a look at this Google trends link: http://google.com/trends?q=glassfish&ctab=0&geo=all&date=all
Monitoring Perf mon counters
Do you have the option to monitor and create reports for custom perfmon counters?
Technical Support
I would like to know how to cron the backup process, I have tried many different things, and it will not produce a backup when running in cron. Thomas
monitoring jboss 4.0.4GA
it seems that data collection on JBOSS4.04 GA is not possible : I got expection when deploying jbossagent.sar
OS X browser Problem
From Mac OS X 10.4.7: When trying to access Application Manager (running on Win2000) using either Safari, IE, or Netscape, I keep getting the "How to Enable Cookies" page. The browsers has been set to allow Cookies. Why can't I access Application Manager from a Mac? Thank You Anucha srnuch
Operator Account
How can I assign views to the operator user account
Jboss listener port
Hi, I am evaluating the product for use at a customer's site and have the following question. We have multple jboss instances running (i.e. 8080, 8180 etc). It appears that the default listener port when defining a jboss monitor is 1099. I need to be able to specify this parameter. Is that possible? We are running jboss 4.02 Mike Hills
New installation
Need to reinstall the application to another server. Is there any way to transfer all the monitors to the new server. There is no need to keep the historical information. Thanks Peter.
Recover XP OS
A few days ago my pc was working fine, but now when I go to boot up it tells me that "\windows\system32\config\system" is missing or corrupt. The black screen tells you to reboot from the original CD select "r" for repair. Selecting "r" takes you to a Dos prompt and I don't know what to do at this point. I do not have the original cd. Please help!!!!
how to handle ip address changes?
Is there any method to handle the ip address changes of a server without losing any historical data. (other than to delete and recreate the monitor)
Technical Support
I have downloaded the trial version of the Manage Engine Software. I am hoping to be able to configure it to work with our existing application. If this is possible we would like to purchase a license. My main problem: is that I need to change the database being used over to Oracle, as this is what we are using for the rest of the application. The reason this is needed is to allow our application to view the data being collected by your application. For some reason, every time I try to edit the database_params.conf
Free version MySQL database access
Hello, I have been running the free version and I would like to know how to access the MySQL databases for Applications Manager.
how to run the script located on different server
hi I have a batch which located in the DB server. how do i connect to the server and run the script in the app manager which in different server . Need help . thanks for guide.
Summary Reports Never Run
I can run availability reports with no problem. I schedule summary reports for any device and they never run. Any ideas as to why? Build 7102 Sp 1.2
Technical Support OracleAS-Monitor
Dear Supportteam of ManageEngine. Arcor is testing your perferct "ManageEngine Applications Manager". This is the tool, we were looking for to monitor and analyze our Oracle Application Server. After we first used the 5-Monitors restricted version we now installed the 30th day testversion. The problem is, that we were able to create a monitor for our Oracle Appl. Servers (10g 9.04). But no data is being protocolled. Are there some logs we can check? In the 5-Monitor-Testversion it worked fine. But
JBoss service + Transaction Agent
Hello, I have successfully enabled Web Transaction Monitor in JBoss server when server starts up by the run.bat file, but in the case that JBoss is installed as a Windows service using the JavaService executable (as explained in JBoss wiki) how can we plug the transaction agent in the server? Thanks in advance.
Technical Support
is it possible to monitor Event ID? Max
CPU usage
How much is too much? I'm running the AppManager 7.0.1 on a Compaq DL380 with with 2x1266MHz and 10GB memory. The O/S is Fedora4. The NIC is running at 100 full duplex, and my network guys were monitoring it and see less than 1% collusion rate - which they tell me is darn good. My problem is that the java process owned by the user running AppManager is using up on the average 95% of the CPUs. On the support tab the JVM Memory Information is: Total JVM Heap Size 99MB Used JVM Heap Size 36MB Free JVM
Same SNMP Trap Every 5 minutes
I am running App manager build 7102 SP 1.2. I set up an SNMP listener for authentication failure. I get the trap when I cause the failure to be written to the Security event log. The problem is that I keep getting that same trap every 5 minutes from then on (polling time). The only way to stop it is to stop the SNMP service on the server that is sending it. This happens on any windows server I trigger it from. Is there something that the server is looking for (a response) from the app manager server
WMI Authentication Thru A Firewall
I have opened up the following ports: TCP Port 135 (RPC) and TCP Port 445 (WMI). However, when I try to add a device using WMI, I see denies on random ports to the devices. I even went as far as to add the device after moving the App Manager to the same network (no firewall which works) and then back. As soon as I move it back, I get RPC server is unavailable when polling occurs. The denied TCP port numbers that I see are random (1087, 2403, etc). I need to know how I can force APP manager to use
jboss monitoring 'some thoughts'
we are a jboss shop and have made great strides using appman to alert and trend our application. There however some core jboss attributes i feel should come out of the box with out haveing to add a custom attribute ( is painful when haveing to add to 50+ jboss monitors ). 1. on the jbdc connection pool it would be nice if it showed the available connection count so we could alert when running out of connections in the pool. currently it shows in use and that is harder to alert on when you have many
nic utilization stats on win2k
is nic utilization in the roadmap for windows servers, if so when could i expect it? i find it hard to troubleshoot application performance issue's with out stats on the network utilization on the server. I imagine other clients would like to see this feature as well "just a guess" thanks, - Matthew
Application Manager doesn't run after reboot
I have installed the Application Manager on one of our spare servers and it has been working great. However yesterday I rebooted the server and now the Application Manager comes up with the Bug Reporting screen. I have tried submitting the bug report and also making a report to e-mail, but neither works. I just get brought right back to the bug reporting screen. I have tried clicking everything else to get past the screen, including cancel, with no luck. I am forced to uninstall the Application Manager
Disk IO statistics AIX
Im unable to see Disk IO statistics for AIX. im using ssh as monitoring tool, and iostat -d works fine. please help. thank you Iris Silva
Annotation of alerts
HI, I like the new feature added on Application manager to be able to add annotations to an alert. However I would like to be able to see the annotation on either the home page tab which lists out the alerts, and would be great if I can append the email action to show an annotation if added. What parameter or value would I use to add the Annotation the the email action?
More tags for email action
HI, The number of tags that I can use on custom mail action messages are quite limited. Are these taken from the mysql database or defined elsewhere? A few addititonal tags which I would like to use are: $StatusSince: Gives the date/time since the alert was generated $Annotation: Gives the annotation attached to the alert $Technician: Owner of the alert
Technical Support
I am trying to get a report to send to multiple email addresses daily, but once I have selected the report parameters I get into the "report delivery" section I select "new" and then put in "joe@email.com,mary@email.com" and submit but it tells me "Please check the address of the EMail-ID provided." How can I make the report go to multiple email addresses? Also, this field has a drop down...many of the selections in the dropdown are very old with people who are no longer with the company. Where can
Ldap authentication
Just wonder in we could get the Ldap (MFAD) included for user authentication on the road map?
The RPC server is unavailable
Hi, I am getting "The RPC server is unavailable" error when trying to create Exchange Server monitor. As far as I can say, RPC server is running on the machine I'm trying to monitor, at least 'net start rpcss' command returns me 'the requested service has already been started'. Could you kindly advise me what I should do?
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