Need support
Hi, I am able to telnet the target SQL server, even i am able to port 1433 from the application managerserver. But when I am trying to add SQL server to the monitor group, it gives me a message Unable to get information from SQL Server: 192.168.0.1. Having trouble adding Monitors? Call our Toll-free number +1-888-720-9500 or Mail to support@appmanager.com what could be the issue ? Regards, Viral Patadiya Viral
Root cause
Hello, Is it possible to associate a "Oracle" monitor to a Jboss monitor in the Root cause analysis ? For instance that when the oracle instance is down, I get this information in the Jboss Root Cause analisis view ? Thanks in advance. -antonio Antonio Parolini
Trouble sending alerts via e-mail
Getting "The action Exchange has failed.javax.mail.AuthenticationFailedException" message when trying to Execute the send mail action. Thanks David Johnson
mysql.sock not found
Hello I update my AppManager7 to 8. Initially it was working fine but after few days its stop working, I tried a lots of attempts to start but no result. Now when I try to start it, it gave me an error that the ../working/mysql/mysql.sock not found. So how can I resolve this problem. Any idea
ThreadDump
Hello, We are evaluating your product on a jboss server and we have a question: Is it possible in case of an alert, to generate for instance a threaddump using JMX and put it into an Email ? What we want to access JMX return values and store it somewhere to access it later. Thanks in advance, Antonio Antonio Parolini
JNDI Lookup fails after Jboss restart
Hello, We are evaluating Application Manager, and we noticied that when we restart on of our Monitored Jboss server, all the JMX data collecting process is not working anymore. I guess this is a bug in application manager, where the class com.adventnet.adaptors.clients.AbstractJMXConnector should do -again- a JNDI lookup to insure the JNDI reference is correct. Please see below the App Manager error log: 12 Feb 2008 13:11:04:902 java.rmi.NoSuchObjectException: no such object in table 12 Feb 2008
Parent-Child relationships of monitors possible?
Here is the scenario: I have a Linux server, running tomcat. We have a monitor on the server, another monitor for tomcat, and monitors on the URLs that are served by the tomcat server. Can applications manager be configured so that the URLs are children of the tomcat process, and the tomcat process is child of the linux server? If the entire server is offline, I don't need alerts on each and every URL on the box. I looked for a way to associate the URLs with the tomcat monitor but didn't find any.
Synthetic Transactions Possible?
We are currently evaluating Applications Manager. I am wondering if it can log onto a webpage that is not protected by the normal httpd auth mechanism, but by a form on the webpage itself. I did not see any way to configure this in the monitor settings. We would like to allow Applications Manager to test our application, but it can't do so effectively if it can't log in.
AIX oracle monitor with RHEL4
AIX IP adddress inet 192.168.0.221 netmask 0xffffff00 broadcast 192.168.0.255 inet 192.168.0.220 netmask 0xffffff00 broadcast 192.168.0.255 I have already add the AIX system monitor without any problem. But when you oracle monitor, it show following error. Unable to add the Interface for IP Address 192.168.0.220. Kindly check whether the machine has dual interface.If it has dual Interface try adding with the another IP Address. Please help Sam Tang
Nagios plugins with Applications Manager
Have any of you set up custom "script monitors", say using your own script or perhaps a Nagios plugin? If so how has this worked out for you?
Tomcat 6.x Monitor
I have setup several Tomcat v6.x monitors and none of them show the Threads Availability information for the HTTP connectors. Each Tomcat server has 2 HTTP connectors and they are all 0's for busy threads, current threads and maximum spare threads on all of my tomcat servers. Why doesn't this work? Slavek Jurkowski
Viewing actions
When I creat an email action with more than one email address to recieve the alert that action will not show up in the view actions tab but it does how ever show up in the configure alerts tab as an action I can select. This only happens when I make an action that has more than one address to recieve the alert. Single address show up. Since the multiple address actions do not show up in the Actions tab I cannot edit or delete them if needed. Aaron Harris
Error in connection to freebsd
I have the software on windows2k3, but i cant connect to freebsd. i want monitoring the disk and memory. i set the OS Freebsd, user, passd, port 22(ssh), and the command i put like FAQ, "/usr/bin/vmstat 1 3" But, it tell me "Authentication failed. Kindly verify the username and password provided.Also check whether the given Command Prompt is correct" What im doing wrong? Vidal Garza
Network Interface Statistics with SSH
How can I get network interface statistics using SSH? When I use SNMP I get the interfaces, but not with SSH. Please help. Thanks.
Bug: Listings on by default in tomcat
The init param listings is set to true by default this is a potential security hole and it would be better to set this to false in the default installation. eg. try http://web:9090/users to get a list of users configured. David Hounslow
Monitoring Times
Dear Support, I would like to set up ApplicationManger to monitor some systems only during certain hours, for other hours where there could be maintenance or no activity where I wouldn't want alerts to be generated. I would also like to send SMS for certain monitors only during daytime. Is that possible? Joerg Ahrens
Monitoring Resin server
is there any support for this?
application/database cluster and availability
I use Applications Manager 8 (8100). I'm currently trying to find out the right configuration for monitoring my system, which contains: - Oracel RAC cluster - Bea WebLogic cluster If only 1 of 2 RAC cluster nodes is down, I want the monitor group DATABASE to be "availability: green" and "health:red". If only 1 or 2 of 3 WebLogic servers is down, I want the monitor group APPLICATION to be "availability: green" and "health:red". So basically, if there is still a WebLogic Server instance and a RAC instance
"Unknown initial character" when adding a MySQL mo
Hi, With AppManager 8.1, i've tried to add a MySQL monitor. Here is the result : Unable to connect to Mysql. Error Message: Unknown initial character set index '192' received from server. Initial client character set can be forced via the 'characterEncoding' property. Thanks
MS SQL Sserver Query info
The dba's responsible forour MS SQL Server 2003 database would like to know which queries will be run by this product before they allow it to connect to the database as a privileged user. Can you provide any information to this effect? Slavek Jurkowski
DELL SNMP Monitoring
Hello, I've got the problem, that i can not add new DELL attributes from 10892 MIB. I copied the original file from the "Installation and Server Management 5.1" CD into the mibs directory. When i choose 10892 from the drop down list i can select the mib and get all attributes shown. But when i select some attributes and klick on "Add Attributes" then I get the following Error: Error ocurred while adding the specified MIB Objects. Please check if you have specified the correct SNMP Object Identifer
Delete Monitor Downtime Details
hi, I have a problem with the availability of a monitor group. I deleted a detail availability record for one of the monitors in the monitor group but the monitor group still shows the availability as 0%. I.e. the monitor group still shows the downtime recorded when the individual monitor was down. Can this be fixed so that monitor group availability will show the availability based on the remaining individual monitor availability records. thanks, Lerwick
Monitor Group dependencies
How can monitor dependencies be configured to prevent multiple alerts. Such as: 1 SQL box hosting the database for 10 websites. All 10 websites have a dependency on the SQL box, but how can we prevent getting 10 alerts (1 from each URL monitor) if the SQL box goes down and hence the correct page content is not returned? -KHeide
Application manager + Linux
Is the functionality in Linux + Windows the same we want to monitor Windows machines ftom Linux. We already have 5 Adventnet Products running. Opmanager Netflow DeviceExpert Eventlog Firewallog Marck www.ccv.nl
Problem in collecting data for the current status of MSSQL s
Hi there, i�m having problem in collecting data and I�ve followed your instruction about executing mssqldebug.dat script, the output says: Discovery for database using hostname ult_bd_nic.tcn.com.ni and port number 1433 successfull after 203 ms Discovery for database using ip address 10.32.0.61 and port number 1433 successfull after 202 ms Connection successfully established while using the url-> jdbc:jtds:sqlserver:/ /ult_bd_nic.tcn.com.ni:1433/master and user sa after 172 ms Connection successfully
AppManage vs Concord EHealth
We currently have concord ehealth and are evaluating alternatives such as appmanage. Two major concerns we have are due to the fact that app manage is agentless. Can app manage scale to provide detailed performance statistics on 300 windows / linux servers and 200 pieces of network equipment? Also how does appmanage handle a server crash? currently ehealth agents store a certain amount of information in the event of a loss of connectivity to the server, this way no statistical information is lost.
How can I change the Monitor Group a Monitor is in?
I am rebuilding my Monitor Groups and want to move other monitors to them. When I edit them it does not allow me to change the group. Please help me out, thanks.
Exhange 2007
when will App manager support Exchange 2007?
Execute Program .exe
Does Application Manager able to execute .exe program? Or it can only execute .bat? I need to execute .exe program if a service on my server get down. Can .bat refers to execute .exe program? Please help me how to make .bat to execute .exe. What should i write if we have to execute XXX.exe if monitor XXX is down, and YYY.exe if monitor YYY is down?? Can .bat read variable tags depend on which server is down?
Are Passwords Encrypted?
In order for our Sybase DBA's to allow us to create an ID with the appropriate access to monitor our Sybase database, we need to be able to tell them that the passwords associated with this ID will be stored in an encrypted format. So, I was wondering if the passwords entered while creating a monitor are stored in an encrypted format? Thank you, Pennstater
phpmyadmin
Can I use phpmyadmin or other GUI tools to browse the Appmanager database? I have tried with MySQL Administrator and Squirrel with no success. Please tell me how.
WebSphere 6.1 Custom/Application JMX Beans
Hello, I am evaluating Applications Manager and I am trying to monitor custom JMX beans that our application has registered in the WebSphere JMX/MBean server. I have validated the beans exist using WebSphere's wsadmin and I can use Aplications Manager to monitor the standard WebSphere beans and attributes, but I cannot see how to monitor custom our beans. I have tried using the JMX/SNMP dashboard, but AM asks for the pmi.jar, pmiclient.jar etc that are not included with WAS v6.1. Do you have any
Installation
Hi, I've installed applications manager free version on windows server 2003.A blue icon is available in the systems tray and it displays that it is ready for monitoring during start-up.It opens a browser with http://pc0028:9090 but nothing is displayed on the home page.it is totally blank.i don't get any "page cannot be displayed error". i don understand what's wrong.
Automatic webserver monitors
Hello, I have a question concerning automatically creasted monitors: After adding a Windows machine with a servlet engine, the AM automagically detected the webserver and monitors it. SERVERNAME_WEB-server. Very convenient!! At least it was very convenient, since lately the monitor seems to produce many "false trues", i.e. health and inavailability messages occur, while there is no problem to be found with the actual service. Therefore I now need to know, which actual symptoms actually lead to these
Move MYSQL to different drive on same server
Hi, We have Apps Manager Enterprise. MYSQL is installed in the default location on the C: drive. We'd like to move it to another drive onthe same server for performance. Can you advise on how to do this? thanks Chris
Technical Support - JBoss 4.2.1
We got a strange Problem with JBoss monitoring. On creation of the JBoss monitor (v 4.0.2 & above) the montior collects Data and displays all the information correct. JVM, EJB and JDBC Data is displayed correct. However, on the second data collection pass, this Data is not displayed anymore. Going into the JBoss jmx console and looking at the DataCollector MBean shows that he does not collect the data. Invoking any of the MBean Operations throws exceptions. Redeplying the jbossagent.sar does not
Enterprise admin server out of sync
I'm having some difficulty with our enterprise admin server and keeping it in sync with our managed servers. We have one admin server on a windows machine, one managed server on a windows machine, and one managed server on a Linux machine. There are monitors that display grey dots for availability and health for days now--these monitors are green/green when viewed from the managed counterpart. Also, there are monitor groups that are displayed on the Home tab as having a certain number of member monitors
How to set timezone for Applications Manager Server?
How to set timezone for Applications Manager Server? allegro
What happend with the security issues information ???
Some Web sites have a lot of information about vulnerabilities in Advennet software, I really like know when you are expecting release a patch for this problems or put more information in our web sites, in other hands you are releasing patch and fixes but in the release note you don't write nothing about security issues Thanks More information here: http://secunia.com/vendor/1095/
what's different between 7.0 and 7.4?
what's different between 7.0 and 7.4?
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