[Free e-book] Six ways analytics can facilitate proactive IT operations management
When it comes to IT operations management, you have two options—be reactive or proactive. Being reactive is chasing down problems after they've occurred, while being proactive involves predicting problems and preparing for emergencies ahead of time. To help you proactively manage IT operations, we've put together an e-book that explains how analytics can facilitate proactive IT operations management. Grab your copy now.
Oracle Monitor - Disk Group Details No Data Available
Hi, There is an oracle database monitor that can not see the tab ASM. The user have the privileges on the view V$ASM_DISKGROUP and when I checked on it show the next: But our DBA show a different output on the same database with the same user: I had reset the monitoring but still the same issue. Thanks & Regards. A.
Security advisory for Applications Manager 11.0-14.0
This is a security advisory for all ManageEngine Applications Manager users between versions 11.0 - 14.0. We recommend you to upgrade to the latest version of Applications Manager to avoid the security vulnerability described below. Vulnerability type: SQL Injection Severity: High Issue reported: Privilege exploitation by bypassing the authentication mechanism. Vulnerability description: In the affected versions unauthorized users could gain access into Applications Manager due to an SQL Injection
Configure "default" Action for AVAILABILITY (Server Restart) in AppManager
Kinda new here for forgive if I'm doing this incorrectly. Scenario (current Process and Issue): 1. Add new Monitor for Windows Server a. New Monitor >> Add new monitor >> Servers_Windows b. Provide relevant info and finish with "Add Monitor(s)" 2. Select Monitor from Home and select "Configure Alarms" under Host Details. a. Click "Configure Health" b. Select "Configure actions at Attribute level" c. Select CRITICAL and WARNING "Associated Actions" d. Select "Show
API « GetDowntimeDetails » : Multiple trouble
Hello, I still have problem with REST API « GetDowntimeDetails ». 4 points : 1/ Inconsistent result : See attach "bug2_MTTRReport_2019-04-02.pdf", "bug2_last30Days.png" and "bug2_lastMonth.png". - In MMTR Reports, we see the downtime on the 13th - In GetDowntimeDetails URL with period 2 (last 30days), we see the downtime on the 12th - In GetDowntimeDetails URL with period 11 (last month), we do not see the downtime at all 2/ 1st ans 2nd March of the month is missing when i use "period=11" (last
Attend our workshop, and get ITOM certified!
Save the date! Our ITOM workshop is coming to Dublin on June 11, 2019. During the workshop our product experts will walk you through the various challenges you might face while monitoring networks, servers, and applications. Register now Highlights: See interactive product demos Attend one-on-one question and answer sessions Become an ITOM Certified Expert Agenda: View the full agenda here Venue: Clayton
Attend Applications Manager's free training series!
Starting May 15th, ManageEngine Applications Manager will be hosting its training series! We're psyched to bring back this training series, as we've revamped the agenda based on your feedback from last time. This training series will give you deep insight into the core aspects of application, database, and cloud monitoring, along with so much more. Register now This training series will help you:
Office 365 Monitor - Exchange Online not getting data
Poll will say Data Collection Successful but there is no data. The account I am using is licensed with E3 and is set as a global admin for the tenant. We have excluded the account from our MFA requirements on the tenant. The account pulls data for Skype and SharePoint fine. Just missing data for Exchange. I can login to the tenant with our monitoring account and see all the admin features just fine. What else should I be looking at to make this work? All the Pre-Reqs have been installed.
Attend Philippines workshop and get certified today!
Are you in Philippines, this May? If you are, come attend ITOM Philippines workshop and become an ITOM certified expert. Register now You can earn the certificate in 3 steps: Attend our sessions on OpManager, Applications Manager, NetFlow Analyzer, Network Configuration Manager, and Firewall Analyzer. Take a simple, easy test based on the knowledge gathered from the sessions. Get certified as an ITOM expert.
ITOM London Workshop - Attend. Learn. Get certified
After globetrotting for the past few months, ITOM workshop is all set to take place in London on May 21,2019. You are guaranteed an action packed day with interesting sessions that will cover the latest trends in network, server, and applications management that will help you meet the ever growing business demands. Register now Highlights : Interactive product demos One-on-one question and answer sessions. Free
Disabling ASM Query
Dears, How can i disable the ASM query on oracle DBs in order to save some resources. BR
API « GetDowntimeDetails » : period Last Month not correct
Hi, I have a problem with REST API « GetDowntimeDetails » when i use it with argument period=11 (for Last Month). During the month of February, i get the data from the 2nd to the 31st of January (January 1st is missing). During the month of March, , i get the data from January 30 to February 28 (January 30 and 31 should not be). Do you have a solution ? (see attach system information screenshot) Thanks. Regards.
Join us in Dallas for 3 days of invaluable training, and fun networking: ManageEngine User Conference 2019 is here!
We'd love to see you in Dallas for the ManageEngine User Conference and Training on the 24th - 26th of April. It's going to be three action-packed days designed to help you get more out of your ManageEngine experience - with a track completely dedicated to IT Operations Management. Click here to check out all the details. What's in it for you: Talk to our experts in 1:1 sessions, and get all your questions answered Watch live demos, learn what's new, and participate in hands-on training Discover
No WebApplications are deployed in this server in weblogic 11g monitor.
I have configured new monitor in weblogic server. But not show in Web Applications, Thread Pool Details, Connection Pool etc... How to monitor Web Applications, Thread Pool Details, Connection Pool etc... Attached scrren shot
Just in: ManageEngine secures a position in 2019 Gartner Magic Quadrant for Application Performance Monitoring!
It's time to rejoice! ManageEngine has been recognized in the Gartner 2019 Magic Quadrant for Application Performance Monitoring for the seventh year! Gartner defines Application Performance Montioring as one or more software components that facilitate application monitoring to meet three main functional dimensions: (1) Digital experience monitoring (DEM) (2) Application discovery, tracing and diagnostics (ADTD) (3) Artificial intelligence for IT operations (AIOps) for applications.
Usage of Application Discovery and Dependency Mapping (ADDM)?
I am trying to explore the possibility of using ADDM for dependency discovery between applications and systems. I have few questions on the topic 1) Does the tool provide a means to export the dependency data OR provide any API to access the data for further use? 2) I was trying to understand the pricing too. Do I need to buy the license for ADDM only or do I need any other licenses too like the monitors etc.?
Solaris SPARC T7 server monitoring is available
Using Application manager Solaris SPARC T7 server monitoring and Oracle Application server 11g. middleware monitoring is possible?
APM Oracle DB old object
Hi all, After upgrade to Build Number 13980 we have a problem with 2 oracle DB. APM report health status critical because "WEB_SWA085-MACDOS is down ". This is not DB Link, tablespace, user. This object doesn't exist on this DB. Maybe in the past ..but not now. How i can clear that ? This is false positv for us.
EUM agent
I found EUM agent registered to APM is use hostname but my environment each location PC hostname is same. are there any solution to solve this in EUM? e.g. to identify agent by MAC or internal ID? Thank you! Code Chang
Application Manager not using internal cert
I followed the steps posted here to import the certs into the keystore. I used the existing keystore. However after restarting the service the service is still trying to use the internal cert. Server.XML has the correct config.... <Connector port="8443" redirectPort="9090" minSpareThreads="25" maxThreads="200" enableLookups="false" disableUploadTimeout="true" className="org.apache.coyote.http11.Http11NioProtocol" acceptCount="150" URIEncoding="UTF-8" useBodyEncodingForURI="true" truststorePass="appmanager"
APM - No services running in the host.
Hi, I have an issue with a windows monitor that can not add de operting system services. I created an user according to : https://pitstop.manageengine.com/portal/kb/articles/how-to-configure-a-non-admin-user-for-wmi-monitoring I do test with wbemtest and passed with IP and Hostname: Thanks & Regards! A.
Applications Manager named a January 2019 Gartner Peer Insights Customers' Choice for Application Performance Monitoring Suites
We did it again! Applications Manager is psyched to be recognized as a January 2019 Gartner Peer Insights Customers' Choice for Application Performance Monitoring Suites. In order to be recognized as a Gartner Peer Insights Customers' Choice, APM vendors must have an average rating of 4.2 stars from a minimum of 50 reviews within a span of year. ManageEngine managed to bag 70 reviews with an average rating of 4.4. We were rated across four categories : Evaluation & Contracting, Integration & Deployment,
API « GetDowntimeDetails » for Child Monitor does not work anymore since 13780
Hello, I have a problem with REST API « GetDowntimeDetails ». I use it to retreive downtime for monitor and for child monitor (for example a process inside a Linux Monitor). On my previous version 13580, it works for both monitor type. After updating in 14050 : it works for monitor but it does not work for children anymore. I get an error « Invalid resourceid(s) in Request » in my XML file. I redid an installation from scratch in 13580 and setup multiple patches, summary : 13580 > Monitor : OK
[Free e-book] Best Ways to Map Impact of Application Performance Issues on Business goals
Today's IT infrastructure is more dynamic, flexible, and elastic than ever before. But are you ready to keep up with the pace? Do you have enough visibility into your IT infrastructure to identify and troubleshoot code-level issues? Are you offering your end-users seamless user experience? Is poor application performance impacting your business? So how do you overcome all these challenges? The key lies in developing the right application performance
azure monitor
Hi, I try to monitor azure through apm cloud function, but I always got this error from apm when added azure into monitor group. any ideas how to solve it? Error from APM: Azure Services discovery failed. The subscription xxxxxxxxx could not be found. Please refer Prerequisites link. when I use azure to login, I can see this subscription is under my email address, but has problem to add this subscription into azure apm. Thank you! Code Chang
Using credentials within script monitor (PowerShell)
Are there any examples of using a credential, created through AppManager's "Admin > Credential Settings > Add New Credential", from within a script monitor's (PowerShell) script? Is this possible? Example does not need to be PowerShell.
Attend Applications Manager free training series!
Starting Feb 27th, we are hosting the first set of Applications Manager training series for the year. This training series will help you understand application monitoring better and learn how to troubleshoot common application problems. Our product experts will give you a in-depth look into core aspects of application performance monitoring like dependency mapping, root cause analysis, application performance analytics, etc, Keeping in mind the convenience of IT professionals across the globe, we
Custom Attributes, inheritance, availability to an action's custom program
1.) Is there a way to set a custom attribute on a monitor group? 2.) Have this attribute be inherited by all child monitor groups and monitors? 3.) Also this attribute to be overridden by all child monitor groups and monitors? Where the new value becomes inherited by all child monitor groups and monitors? 4.) And then access this attribute from the actions using my custom program such as: drive:\path\to\scripts\myscript.bat "$MONITORNAME" "$MONITORGROUP" "$URL" "$RCAMESSAGE" "$SEVERITYASNUMBER" "$ATTRIBUTE"
Web transaction recorder enhanced!
Do you find downloading two different tools to create URL sequence monitor and Real Browser monitor irksome? We hear you! To ease your troubles we have come up with a single tool to create HTTP(s) URL sequence monitor and a Real Browser monitor. Take a look at how these two monitors can help : With our URL sequence monitor you can : Capture all HTTP request URLs in their exact sequence. Perform response code configuration, detect and get notified in case a bad response code occurs. Update URLs of
self-sign by opmanager 12.3
Hi I always got this error in my firefox and can not disabled it. 10.0.0.1:8443 uses an invalid security certificate. The certificate is not trusted because the issuer certificate is unknown. The server might not be sending the appropriate intermediate certificates. An additional root certificate may need to be imported. The certificate is only valid for Error code: SEC_ERROR_UNKNOWN_ISSUER I use OpManager 12.3 self-sign to enable HTTPS, will it cause this issue? I can access the OpManager portal
Unique Alarm ID
Creating an unique alarm ID for the alarms raised may be useful for multi purposes. Especially for integration with 3rd party ITSM tools. e.g Creating a ticket and resolving it with the same alarm ID
weblogic monitor: "Data collection in progress, wait until the next polling interval".
Hi good day. Can you help me with this case? I have problems with a new monitor for a weblogic server. The problem is the following: I added the monitor and left a few minutes (more than one day) to collect data, but still does not show any metric. The following warning notice is displayed at the top of the screen: "Data Collection in progress. Please wait till the next poll interval." Now, these are my inquiries and checks. * From another server if I have managed to ping the failed server, in this
AppManager Plugin - Business view is not supported for the Operator role.
Hi, Yesterday was detected the next issue with the applications manager plugin sends the message Business view is not supported for the Operator role. when a user with operator role. This do not show the tab of Business View as used to do. Could you help to check this ? This happened suddenly. Best Regards. A.
Enterprise mode to install APM
I use OpManager Enterprise version and install APM, I know APM can install in distribution mode. but I want to integrate with my SDP MSP version. should I configure log ticket in APM central server or I need to set up in each OpManager Probe which installed APM? also, can OpManager share same API key with APM when log ticket in SDP MSP? Or I need to create two techinicainIDs for OpManager Probe and APM? Thank you. Code Chang
APM failed to connect SDP MSP
APM plug-in cannot connect ServiceDesk Plus, I have tested API key and OpManager can connect SDP MSP, I think the API key is correct. but still get failed report from APM. Please advise how to solve it. Thank you. Unable to fetch values from ServiceDesk Plus, The server might not be running or the network traffic may be too high
Database Query Monitoring Has Been Enhanced!
Have you ever felt that you needed to monitor more than just the default attributes in your SAP HANA and SAP MaxDB databases? Well, now you can, because ManageEngine Applications Manager now supports Database Query Monitoring of SAP HANA and SAP MaxDB. When you add a SAP HANA or SAP MaxDB database monitor, you can monitor only a predefined set of attributes by default. With a database query monitor, you can execute a set of queries and analyse the result. The new enhancement of database query monitor
Availability on MS Exchange server
Hello, I have 3 monitors on a a single MS Exchange server. One for each role (Mailbox, Hub, Client Access). While checking the availability of each monitor. The mailbox one is 13% (for a month) et the others are 99%. Is it possible? What does it means? I suppose that the server itself is available but something went wrong on the mailbox role (a service down?) C Could you help me on understand on this case? Thanks in advance Fabrice
DNN and APM
I have a dnn cms platform managing multiples websites through windows iis server and i wanted to know if anyone has used APM with this cms platform. how does the installation of apm work to be able to collect data on what is happening between server and database side etc...
New feature alert : Applications Manager now supports Amazon Aurora!
Yes, you heard that right! Applications Manager now provides round the clock monitoring for Amazon Aurora - a MySQL and PostgreSQL compatible database available as a part of Amazon Relational Database Service (RDS). Amazon Aurora's unique set of features include auto-scaling storage, low-latency replication, high throughputs, and more. With our new feature you can : Track critical metrics of your Aurora monitor like CPU utilization, active/blocked transactions, latency, throughput, network traffic,
Import Selenium Testcase issue
Hi Team, I faced below error message when try to import Selenium Testcase through Firefox and chrome also . Creating monitor failed due to following reason - Not a valid Selenium HTML testcase. . Please check the imported file is valid also I can not export as html or save as html please need your quick support for this case
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