Alerts tabs view error
Hi appmanager support, hi, I am now using Application Manager 7 and facing problem with browsing the Alerts tabs with the error message as "[Exception n:/webclient/common/jsp/ TabComponent.jsp] null". Can you please provide me in more detail on solving this kind of problem? As i been view the solution under trobleshooting page but still got no idea on how to solve it and where to place the detail. Thanks
System Load logged into database?
Is the system load statistics logged in the mysql database? if so where is it located?
some problem in appmanager 7
Applications Manager 7 ( build number 7000 ) has some serious problem: * The telnet sessions in remote servers which appmanager monitors do not close * We are getting false lot of alerts that servers are down can we revert back to service pack 6 ( build 6600 ) or is there a solution to this problem ?
Reappearing servers when monitoring a WebSphere ND
I'm evaluating Application Manager and added a WebSphere 5.1 Network Deployment cell. App Manager then proceeds to add monitors for all configured nodes and servers the ND is responsible for. Our problem is that some of the servers in the ND is supposed to be stopped and not running. This leads to unavailable alerts all the time. I've tried to delete these monitors, but they keep reappearing all the time. How can I block this?
Not working mail server on Win XP SP2
Uisng AppManager 7 Mail Server (Using Relay on port 25) I have always an error regarding that not valid server, etc. Please, let me know if I need something else.. thanks in advance..
Linux - I can't no add any minitor (server).
In Linux AppMananger 7, when I want to add any monitor (server, etc), the application never finish the operation after submit, it is always thinking. Please, let me know ..
Technical Support
Since applying the version 7 update, Applications Manager runs OK for a few hours, but then suddenly reports that all my systems are down - even though that it is untrue. If I restart Apps Manager then it correctly reports that everything is up, but then after a few hours it again reports that everything is down. Frank Downs ------------------------------------------------------ This is posted using Applications Manager feedback form
SERIOUS SECURITY HOLE
Hello, We have found a very very serious security hole in application manager. Basically, accessing any a URL as follows: http://192.168.0.xx/HostResource.do?name=HOSTNAME&haid=null&appName=null&resourceid=1298# (change HOSTNAME to one of your monitored servers & the resourceid= may need to match a valid ID (but still lets you in anyway)) The above allows ANYONE, even without having accessed the site previously to view whatever information they like, password and cookies are by-passwd/ignored). I
Could the poll interval be 5 seconds?
Dear sir, I created an Apache monitor but was told the Apache could only be polled in minutes. After I got through the discussion in all sites, I only found the low_level API in SNMP. I wonder if the poll interval of 1 minutes is reasonable, since the apache SLA violation could only be notified after 1 minutes. Could I change the poll interval of Apache service, thus it will be monitored every 5 seconds? Thanks.
Process monitor for Solaris
We installed Applications Manager on a Windows 2003 server and we want to monitor a SUN Solaris 8 server (system resources and processes). When we try to add some unix process to monitor (process Details -> Add new process), the window is empty (no process are shown). We use SSH to monitor the server. If we install Application Manager on a Windows XP machine, all the process are retrieved correctly. It may be a problem related to the 2003 server?
Monitoring Sun Solaris
We are are using Manage Engine 7 telnet to monitor our SunSolaris boxes. We have discovered that these sessions are not disconecting. looking at the Sun boxe we have a lot of open manage engine sessions these session only clear once the box has been bounced.
Major issue (bug) version 7
Upgrade to version 7 didn't went well at all!!! At all HP-UX servers (6) it set up so much kornshell (ksh) processes that the servers weren't available any more. This produced production performance problems! This seems a big bug and should be repaired. Version 7 is deleted immediately and version 6.6 is running properly again.
Applications Manager 7 Released
Our next major release ManageEngine Applications Manager 7 is out. Download the product from http://appmanager.com/download.html Existing customer can download and apply the service pack and upgrade themselves to Release 7 http://appmanager.com/service-packs.html Features that have been rolled in are - Enterprise Edition - Support for large scale monitoring with a distributed setup - Support for Windows Services monitoring - Support for Remote Script monitoring - Server Monitoring Enhancements (HP-UX,
cpu and memory reporting
22. No reports generated for icons representing 7 and 30 days. Also, in Reports screen, on clicking on any attribute for reports, it displays a message, "No Data available to generate Reports for the specified time period". Reason: Applications Manager archives the data for every one hour. Though the monitoring of the monitors is started, the reports are generated only after an hour. Solution: Wait for a minimum of 1hour to view the report. I waited over a day - no data , also some data is being
WMI vs. SNMP and Reliability
Hello, I am attempting to monitor approximately 20 windows 2003 based servers across my organisation. I have them setup to use WMI. The problem I have is that it seems that most of them have "no status" - or rather the grey circle with a line in it. Occationally I get a green light on one or two of the servers, but generally they have no status, and the infomation is out of date. But, when I configure and use SNMP it seems to update reliably, and quickly. The problem with SNMP is that I cannot monitor
IIS Monitoring
Hello, I have 17 IIS WebServers setup for monitoring, but it seems that it can only display the status of one server at a time. As it polls the servers, only one server will show the status of Available, the rest will be 'Unknown'. Any ideas? Gareth
Technical Support
Most admin options are disabled, i.e. New Monitor Group, New Monitor, New Threshold etc. They also dont show in the admin side pannel - only in Sitemap. I also cannot delete certain things from around the site. I am using the Applications Manager Enterprise 7 30 day trial, on a Windows Server 2003 machine. Gareth Jones ------------------------------------------------------ This is posted using Applications Manager feedback form
SAP R/3 Monitoring
Hi, is it possible to monitor a SAP R/3 System (such as enqueues, processes, dump status, user status, etc.) with one of your products? Thanks and kind regards Byte
Technical Support
SMS alerts - limit number of SMS's sent. Dear Sir/madam, I would like to limit the number of times the SMS actions are repeated for SMS alerts. Is there a possibility to put this to let's say 5 repeated ations? Yonathan Bensoussan ------------------------------------------------------ This is posted using Applications Manager feedback form
Changing database for AppManager
Hi all, I want to change the default database for AppManager to existing MySQL instance. I've changed all config files except startapplicationmanager.bat as there is no 'startMySQL' command there. However: - if I run AppManager service it tries to start and configure new instance of bundled MySQL; - if I put RO attribute on database-params.conf, AppManager creates some tables and then fails with SQL exception. Is this a problem with MySQL 5 or something else? Other items of ManageEngine series are
Technical Support
This may be a really dumb question, but... Under the "Monitors" tab, is there a way to sort the entries by Name? Steve Jarman ------------------------------------------------------ This is posted using Applications Manager feedback form
MIB upload problem
Dear ALL I am trying the Application Manager 7 and I have a fax application - RightFax which has SNMP module. When I try to load the RightFax MIB, it shows "Error parsing MIB" Attach RightFAX MIB for information Rgds Raymond
PORT NUMBERS
Dear Support, Which ports does AM uses. Within our company we have several servers in a new firewall environment and AM needs to have all ports open! thnx H. Frederiks
how do I migrate a stand alone appmanager 6 box
I have a standalone appmanager 6 box which I upgraded to service pack 7 however this doesn't let you upgrade it to an Admin node . so how do I do it. I have a significant number of monitors and alerts set up and I don't want to flatten it and reinstall. So how do you preserve the data and get the new features ?
Some help to configure snmp
Hi, i like to find some example file for configure the snmpd server (snmpd.conf file). I check the FAQ and find some question but the link to the example file is broken. Can someone post the snmp config that use for monitors. Thanks
Azureus
Hello Every body I have downloaded this software and trying to get it working but I don't know the actual function of this software and how to get it working. If any one have idea about it plz help. Thanks in advance
Error # Not enough storage is available to complete...
When opening some monitors, no data is shown and the message "Error # Not enough storage is available to complete this operation" is displayed at the top of the screen. These monitors previously worked fine.
Technical Support
Hi, I applied ApplicationsManager 7 on my system. It looks work fine, but, when system issues alert e-mail to me, the e-mail is not possible to read. I think it's becomes Japanese message, but character coding configuration or somethings are not correct. (I configured Applications Manager as Japanese display.) Yasuyuki TANIGUCHI ------------------------------------------------------ This is posted using Applications Manager feedback form
Technical Support
Dear support team, since upgrade from Application Manager to 7.0 all Oracle DB monitors and Apache Monitors are shown as "down". In a call a few month's ago, we got the hint to replace the classes12.zip with an inital one from first installation. We did this this time again, and for a few hours the monitors were "green". Yesterday night, they got "red" again and we don't get them in a consistent state. We need urgent help, because of productive systems monitored. Thanks and best Regards, Alexander
Technical Support
Hi Support, I wish to use AppManager to monitor our BigIP-F5 load balancer. SNMP is installed on the remote machine and it's configured as normal. Upon attempting to add this machine to AppManager, I get the following message... [HOST-RESOURCES-MIB is not implemented in the Snmp Agent.] Is it possible to get information on manually adding this to currently unlisted OS. I have followed your Help Documentation in [snmp_installation/configuration], but have been unable to crack the issue. The F5 uses
Technical Support
Dear, Can I see the file system status, which I have manualy mount on a server. I can see the system partision (like /opt) but can not see the external disk partition (like /backup)which I ahve manualy mount. for example I can see: /usr 60 1,358 Unknown /stand 31 110 Unknown /var 17 1,072 Unknown /home 0 64 Unknown /tmp 14 147 Unknown /opt 80 2,449 Unknown / But can not see /backup /cdr Could you pls give me some idea how can I do it...?? Thanks Nazmul Thanx Md. Nazmul Hoque Khan ------------------------------------------------------
HP-UX servers droppping monitoring
Hi there , I am sad to say I am still having problems with servers losing their monitoring even after I applied the SSHTOOLS patch to version 6050 can anyone please help as this is a major problem and will stop us from buying this product.
Oracle UserID Admin Rights
I have an Oracle DBA who will create a userid for me to use but not give me the System userid. Can you tell me the schema, object permissions, etc that the user must have to be equivalent to System or at least to make it so the tool will work correctly with the Oracle DB?
Technical Support
I am having trouble with using ManageEngine Applications Manager with Oracle. Currently there are two oracle servers being monitored by this application. For some reason every morning the application looses its connection with these servers and says that 'The resource is down.' I am forced into restarting the application again so it synchronises with the oracle servers. Stephen Bowden ------------------------------------------------------ This is posted using Applications Manager feedback form
start application manager at boot in linux
Hi, How to automaticaly start application manager in linux at boot time?
Backing up App Manager
What is the best way (most efficient) way to backup both the MySQL DB and the configuration files? I would like to be able to restore to a point in time. Our current enterprise backup [Veritas/symantec] does not have a client for the the version of Linux we are using. So what ever I use will need to backup to a local disk (this disk is actually mounted from a system being backed up by Veritas). I need to be able to restore to a point in time, without loosing more than 24 hours worth of data. I have
Appmanager as linux service
Hi, How to start application manager automaticaly in linux at boot time
Technical Support
Hi I am running Apache Tomcat/4.1.24-LE-jdk14 server and the following error report was generated: description The server encountered an internal error () that prevented it from fulfilling this request. exception javax.servlet.ServletException: Error allocating a servlet instance at org.apache.catalina.core.StandardWrapper.allocate(StandardWrapper.java:672) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:210) at org.apache.catalina.core.StandardPipeline$StandardPipelineValveContext.invokeNext(StandardPipeline.java:643)
unable to delete the monitor
Have a Group called Application Servers that has multiple WEB servers added as monitors. I have removed one of them but the Application group reports resource is down for this server still. If I click on the Application Servers group the web server is not there. What could be the issue?
SNMP Trap Listeners configuration
Dear support, I'm trying to configurate a SNMP Trap listener for a certain v2c trap. When a trap is received, always is listened as an unsolicited trap. Never is received as a configurated trap, although a trap listener for this OID exist. What can be the problem? How can I configure it? Thanks
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