Device mapping does not exist for this map?
Enterprise version of OpManager 11500, when attempting to run a layer 2 discovery using a layer 3 Cisco switch as the seed device, we are receiving this error. All help greatly appreciated.
Please, the IP Address Manager don't show nothing after scan, What could be the problem?. Thanks
Please, the IP Address Manager don't show nothing after scan, What could be the problem?. Thanks
Database type for OpManager 11400
What is the best database type to have for opmanager? We are currently running PostgreSQL and it runs sluggish at times but ultimately I want it to load faster. Below are my specs from support: OS Name & Version : Microsoft Windows Server 2012 R2 Standard OpManager version : 11400 (32 Bit) Working Directory : E:\ManageEngine\OpManager Database Type : POSTGRESQL Hard Disk Size : 249.48 GB RAM Size : 30.00 GB Processor Details : Intel(R) Xeon(R) CPU E5-4617 0 @ 2.90GHz Windows Kernel : 64 Bit Total
Device mapping does not exist for this map
I must create a network map, automatic discover devices on network in my college. The aim of this work is to describe methods of discovering devices on the local network and then create a map of computer network. Map network must be designed so that it can be continuously updated and edited. I must added switches, routers, computers, printers... to layer2 topology in my college. IP range is: 10.160.0.1 - 10.160.3.254. When I run layer2 discovery I get this answer: Device mapping does not exist for
CentOS Server - No Interface Data
I am monitoring a CentOS 6 server which responds fine to SNMP requests for CPU Memory and also detects the Interfaces OK. The problem is that I'm getting no bandwidth data back from it and the graphs are showing 'No Data Available' would anyone know why this would be? My OpManager is on Ubuntu 14.04 and is build 11500
Cannot upgrade to 11.500
When I download the new PPM for 11.5 and try to update I get the following error: "The file may be corrupted or check for available disk space" Anyone else expirienced this? I tried to download it several times. /Rasmus
Reporting Availability
I currently have a set of servers reporting the availability for the period "Last Month" during a time window "7:00 AM - 6:00 PM" My question is there a way to have it set to report only from 7am-6pm Monday-Saturday. I know there is a downtime scheduler I could set for Sunday, even though I dont want the availability report for that day I still want to know if an alarm goes off. Mon-Sat 7am-6pm while still receiving alerts for hours that availability is not crucial. What would be the best way to
Opmanager ping.properties documentation
We are using Opmanager to monitor some servers in a remote location over a VPN tunnel. This tunnel sometimes drops a couple of seconds which results in these servers getting a warning event 'One Poll Missed' and are being placed inactive for 5 minutes (until the next poll). I want to change the 'ping behaviour' so the servers are marked offline after a couple failed ping retries and not just one. I found the file C:\ManageEngine\OpManager\conf\Ping.properties. The file has the property: count=4 Does
OpManager Probe clarification
Hi, I'll take care of a modest deployment of products manageengine for a single customer with a single data center . I will be using Op Enterprise Manager , and I would understand if it is mandatory to install " probe" ? if this is necessary, you can install " probe" on the same server windows of OP managers central? My installation will also include Op Enterprise Manager , with numerous plug -in : -NFA Interface ( Plug - in) -APM Plug -in -Capacity Planning Addon -add On APM Plug -in -IPAM & SPM
Rule engine to add notification profile
hi Guys, Can the Rule Engine add notification profile to a host automatically when it is ran?? Thanks, Stephen
Adding VMware Cluster
While trying to add our VMware cluster after a minute or so (while discovery) we get this message: Error occured while discovering the vCenter. Please contact OpManager support with support information file
getting actual snmp data from counter32
Hi, I am new to Opmanager so please have patiance with me. After a day long search I found this post that basicaly fits my problem https://forums.manageengine.com/topic/total-page-counts-for-monthly-reports I my case I am trying to get vaules from a device over snmp, but only values I am getting back are 0. After looking at MIB I can see now that the value I am interested in are counter32. Combining with the post I found I now understand why I am getting back 0 since the values on the device are
Domain Controller ID Lock Issue
Hi, I am new here and is my first post regarding one issue that i am facing last couple of times on OPManager Product. In OPManager 9.x - Someone accidentally put our domain controller "Administrator" ID and i have searched around the whole product but couldn't get the information from the GUI. The problem is, on our domain controller they are getting alerts on the server to "lock down" the main ID (Event ID: 4740) hitting alerts by our OPmanager machine. Also, we have configured one ID for WMI services
Opmanager Migration from old to new server
Need step by step migration process from old server (windows 2008R2) to new server (windows 2012 R2). Regards
OpManager Build 11500 SNMP (and some WMI) based monitoring is unaccurate to say the least.
I installed that version as brand new installation few weeks ago, and added few systems just to see if I can recommend this app to my bosses. We added about 12 different servers and so far we see the following problems. SNMP Example 1: Disk Utilization above 100% (180-220) while WMI shows correct value of 37% Example2: 1GB Interface is detected as 100MB interface WMI Threshold of "Number of connections to Exchange server" is under 200, which is way to low. Is there a patch or fix for it? I really
VCenter rediscovery
Hi all I'm wondering if there is a process or set of standard SQL scripts available that can essentially reset/remove all the VM metrics from Opmanager so that a VCenter rediscovery can occur. For instance, on a number of occasions a lot of our VM's have lost their metrics or turned orphan, same thing with the ESX hosts. Rediscovery of the VC seems to always fail with a "contact support". Ideally I'd like to get to the bottom of it, however in the interests of getting the metrics back in asap, if
Notification Profiles :Run Program
I want Opmanager alert me with run jar file! I develop a jar file and test it on my system! it is OK! but it's not work when set in on Opmanager as alert! jar file path set on Opmanager alarm>Notification profile>Run Program>command Name! I don't know it require spacial argument or no! please help me thanks
Lost or forgotten Admin password
I changed OpManager Admin login password and i forgot my admin password now. I would appreciate,if someone help me on this.
Unable to customize notification profile per device
I have always been able to change the notification profile settings from a device page. For example, when viewing a device, I click on Notifications, then click the edit button, and I can modify it and it saves for that device. However, now it takes me to the global profile settings. After I select the criteria, it takes me to "Select Devices" and lists all my devices. It should just modify the profile for that one device, rather than redirect to the global profile
Find a logs
Hi, what is the file where can i check the logs synchronization between central and probes ? thk so much
MIB Issue
Hi i want to monitor a sonsor gateway serverscheck by Opmanager so i uploaded a mib thne when i clicked on Get an error message appeared (Request failed or timed out. Response PDU received from 127.0.0.1 Error Indication in response: There is no such variable name in this mib. Errindex: 1) see attached file Regards Ahmed
IPAM mac-ip combination detected
Hi, i have actived "A Change in MAC-IP combination is detected" alert, and i received a very large amount of mac-ip combination detected, every 4 hour the system send me always the same mails. I think the ipam addi take the data from AD server and reverse all the data every time. I have found very old time ip-mac combination... is possible fix this issue? tanks! fulvio
Keep OpManager Running Linux
I've just installed OpManager successfully on Ubuntu. I started it by SSHing into my server and executing ./StartOpmanagerServer.sh, however when I exit out of my SSH session OpManager stops. Is there a way around this?
Reboot network device with IT Workflow
Hi, is it possible to reboot a network device using an IT Workflow? Thanks.
Opmanager VMWare OVA install. No webpage?
Hi, Very new to this product, but was looking to eval for a few customers. I have downloaded the free ova tool of Opmanager, watched the install which went fine. Logged into the Suse desktop, which also seems ok. However when I try an connect to the ip of the server on port http://10.0.0.47:8060/ I get nothing? IP without a port give me access denied, so it seem the webserver is running? Have I missed something? as I found the instructions very hard to find for this OVA Regards Paul.
Display device summary page in custom application
Hi, Im developing a custom dashboard, which displays some widgets from Op manager. I need to display the detailed summary page of selected device. what is the approach to handle this. Is this support using iframe with or without login? Thanks.
OpManager 11500 is GA ??
Hi all! OpManager Team, what is latest version of OpManager?? My OpManager says that 1500 - http://joxi.ru/gmveoKzHqGNJra But in http://www.manageengine.com/network-monitoring/service-packs.html has only link for 11400 UP: http://help.opmanager.com/read-me OpManager v11.5 Build No - 11500 (Feb 5th, 2015) http://odarchuk.com
NetApp not showing disk info
Hi there, we are trying to monitor a few NetApp Devices in our company.. unfortunately we can't see any disk or LUN info after adding the devices. Device list: NetApp 6220 NetApp 3220 NetApp 2220 NetApp 270 NetApp 2240-2 But according to the OpManager Release Notes, this should be possible.. http://www.manageengine.com/network-monitoring/opmanager-release-notes.html After the devices are added I'm able to find them under the device templates. I already found this article but it doesn't help me..
Trigger action on number of processes alarm
You can trigger set actions on service monitor, but not seeing them on process monitors. Is there a way to trigger an action (cmd) based on the number of processes? We are fighting an issue with php-cgi.exe on our IIS box. We are trying to narrow down the faulty code or other issues, but it spawns only about once per day and we have yet to isolate. In the meanwhile, IIS becomes unresponsive when the number of php-cgi's start going wild and restarting IIS or recycling the specific sites application
Unable to add domain in user management
We just purchased this software and when trying to add a domain under user management it says Domain already added. I don't have any domains listed. Please advise.
Put on maintenance after actual time
Hello, There should be a way to put a device(s) under maintenance, after the maintenance actually happens. There are cases when technicians are missing to unmanage the device(s), or create a downtime through the Downtime Scheduler. Some authorized admins should be able to create the maintenance afterwards, which would affect past records. At the moment, the down time is not adjusted if you create this downtime scheduler after the downtime actually happens. Anyway it is doable currently? Regards
IPSLA VOIP Monitors stop collecting
Need some help with my monitors that I have setup in OPManager Version 11300. Over time these monitors will just stop collecting. I have setup 8 Monitors, as of today I only have 2 collecting. I have tried a few setting changes but nothing seems to work. Routers 2911/21 ISR2
Unable to See Google Maps in Internet Explorer
Hello! Since today, we can't see Google maps anymore on Opmanager with Internet Explorer 11. We tried with Google Chrome and it works ok. We tried from different PC with Internet Explorer 11 and it doesn't show anymore. I think we need to have flash installed. When we enter to https://helpx.adobe.com/flash-player.html, the animation shows ok and it recognized that Flash is installed. Can you help us? Opmanager Build: 114000 Thanks! Damien
How to set the correct date and time ...
I have looked through the forums and found multiple fixes for a windows issue with service desk. However I am running OPManager ovf with suse. I have changed the date and time on the guest, and after about a minute it changes back. I do not see anywhere in the OPManager web interface to chage / correct the date and time. It is about 8 hours ahead of my time zone and reports generally show the the next day not the present day. Is there a simple fix for this as I have seen issue with service desk dating
SSH login error
Hi to all, i've read all thread on this community but for me the ssh login is in error. My login innterface is: login as: admin@x.x.x.x's password: [~] # I've modified field but problem persists. can anyone help me?
Change defaut Dashboard in API client
After some searching I figured out how to change the Default dashboard in the Old UI but can't find any information on how to do it for the API Client. At the moment on login I am getting one of our own Custom dashboards and there doesn't seem to be any way to change that as far as I can tell. Is there any way to do this?
Opmanager User Manager: Add domain
On the Central, have successfully added a domain, however a second domain can't be added and no error is given. On the Probe, we can't even add a single domain. Once again, no error is given. Anyone have any ideas? Cheers
New Category in OpManager for KVM switches
I have a couple of SNMP enabled HP KVM switches that I would like to monitor. I Have the MIB but I would like to add a new category for KVM switches. Any ideas?
some question about Syslog in OpManager
Hi there, I'm trying to set up a new syslog rule but having some problem understanding how it works. under Admin > Syslog Rules ... what is the Facility Name field? still in the rule page, it only says to raise an alarm, but how about sending an email notification? Thank you for your advice.
Adding vCenter 5.1 to OpManager
I have upgraded to v10 of OpManager and watched the video showing how to add vCenter to OpManager. I have also created a credential specifically for vCenter that has administrative rights. When I try to discover the vCenter server using the credentials I get the error "Failed to connect the VMware Host WebService(Device may not be reachable/Credentials may be wrong)" We have not been able to find anything on ME's website that say they support v5.1. Any thoughts?
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