ServiceDesk Plus MSP and OpManager
Hi all, I am new in MSP and I am wondering what is the simplest way to connect or integrate MSP and OpManager? Thanks in advance and best regards
3Com 4200G No Data and value
We have few 3Com device with 4200G, we fail to obtain the CPU, Memory , Temperature & Packet received graph. We have tested the SNMP and it is result successful. How should we rectify this?
How to disable the link , please see the photo ,thanks!
How to disable the link , please see the photo ,thanks!
Please help me configure SNMP Trap with Avaya-G3.mib i manageengine
Hello, Can you help me to configure snmp trap with mib Avaya G3.mib in manageengine. I have no idea. g3lsplistNodeName g3lsplistType g3lsplistID g3lsplistRegistered g3lsplistActive g3lsplistIPAddr1 g3lsplistIPAddr2 g3lsplistIPAddr3 g3lsplistIPAddr4 g3lsplistAvailable g3lsplistXlnUpdated g3lsplistServiceState g3lsplistNetworkRegion No Data No Data No Data No Data No Data No Data No Data No Data No Data
snmp is not recognized
Hi, I have one server with the same config as others, which is not recognized as snmp enabled when discovering in OpManager. SNMP is configured and running on the server, it does report in MibBrowser and SNMPWalk, but OpManager doesn't see SNMP on it and monitors don't return anything. It's a Windows 2003 SP2 and setup is identical to other 12 servers, which are reporting just fine. Any suggestions?
Threshold Rule Violation not working properly
I set up notifications for our servers last weekend, and due to backups, thresholds were being hit and I was being spammed with alerts. So I logged into the system and Unchecked Threshold Rule violation in the notification setup. However I continued to get spammed the whole weekend. In the end I had to set it to only email on Critical alerts to reduce the number of emails, it didn't stop them totally and left us exposed if there were other alerts at trouble or attention. I'm on latest build of OpManager
Unable to start OpManager in CentOS
Hello team. I'm unable to start the OpManager. The error that always occur is - "Permission should be u=rwx (0700)"
OpStor plugin can't start
Hi, We recently bought а supcription on OpManager Essential fnd installed the product. We have SAN HP MSA 2040, so we would like to monitor it. For this reason we installed OpStor plugin. After restart of OpManager we gain.. nothing. OpStor plugin didn't even start with messege " OpStor Server Fault OpStor Server Fault". Please help to resolve this situation.
Request: Too many interfaces!
All my servers have over 2 dozen software interfaces, like "WAN Miniport" or "Packet Scheduler". I don't want to monitor these by default when discovering devices. I would like to create a custom interface template based on the name of the interface. For example, don't monitor any interface name "WAN Miniport". Alternatively, can you add an option to disable monitoring of new discovered interfaces when adding a new device? Then I can manually just enable monitoring of the one or two "real" interfaces.
Editing Thresholds on Virtual Devices
When I added my vCenter all devices came back as Virtual Devices, once I started adding the SNMP and WMI passwords on these devices OpManager changed their category to Windows... Great. However, now I want to do a mass edit on the thresholds for the VIWebServices, I've edited at the original template level fine, but now that all my servers are 'Windows' boxes they are no longer picking up the template. How do I edit the thresholds of all these devices without manually going through a few hundred
Bandwitdth error
Hi, I have problems to generate the graphics for days, for hours if they show well Thanks
Using MSSQL monitoring
I am very new to OpManager. We do have the MSSQL monitoring add-in but I can't seem to get ot to work for all the servers I see. Is there a simple check list I could employ to be able to get MSSQL monitoring funtioning on those servers I'm having difficulty with? I get pretty far into it but when it come to where you select the databases to monitor it's blank.
Availability report - incorrect up time
I have a time window of 6am - 10pm. This equates to 16hr/day 112hrs/week. When I run the availability report for the previous week, the 100% value = 4d 10hr (106 hours). Why is there a 6 hour difference? Why is the value not 112 hrs. Ideally I want to run an availability report for the last month (6am - 10pm, Mon Fri). This does not appear to be possible. Can this be confirmed? Thanks
Used Disk Space in MB for C: is 28 MB, threshold value for this monitor is 2000 MB
Used Disk Space in MB for C: is 28 MB, threshold value for this monitor is 2000 MB Crapy
Adding more than one threshold value
Hi, Can i add more than one value in threshold value when using the equal (=) for example : I need to add value 5 & 6 in Trouble ? and Thanks :)
Remove "Get Quote, Purchase" button and other advertisements
After purchasing a license for OpManager I was expecting the advertisements to go away. How do we remove the "Get Quote | Purchase" button? How do I remove all advertisements for other ManageEngine products? When looking at a network interface in OpManager there is a huge advertisement for NetFlow Traffic Statistics. Clicking the "x" closes the add until the page is reloaded.
QR Code
Hi, Is it possible for the QR Code to hold the IP address of a device rather than it's dns name? Our smartphones will only see them via IP. Hope you can help.
Monitoring seems to be stopped for windows servers (wmi)
Hello, My monitoring stopped working for windows servers In the device summary view I cannot see the perf grpahs (see the attached images). The same device summary was ok till now A line of this sort is appearing in a log file called stderrxxx.txt 07:53:58:113 AM WMIServicesPoller polling still pending for :: xxxxx.10000000001 07:53:58:144 AM WMIServicesPoller polling still pending for :: xxxxx.10000000001 07:53:58:144 AM WMIServicesPoller polling still pending for :: xxxxx.10000000001
Live Graphs not refreshing
all live graphs in Op-manager stop refreshing and getting live data, while everything else is working fine, Please check the following live traffic graphs : . I need your help and thank you . Best regards Alaa
Reset the admin password
hi i forgot the admin password so how can i reset it?
URL Monitoring not working
Hi, We are trying to monitor http://www.netselmarina.com/ on OpManager. Site is up but when i hit test URL it returns "The URL http://www.netselmarina.com is down, Reason : Host Unavailable". I checked wireshark outputs, when i hit the Test URL, i get HTTP 303 first and then HTTP 200. I guess it is because of URL redirection? So how can i monitor this URL now on OpManager? Regards,
Orphaned and Missing VM's OpManager 11600
I'm on the latest OpManager 11600, and vm's are becoming orphaned from the vCenter, and some are missing completely. The missing VM's can be seen in the list of VM's under the vCenter, but they are not being managed, and when I manually add them, they do no pick up any VM settings (essentially orphaned from the vCenter).
Removing Default MSSQL Services from being monitored (11600)
I have an vCenter host that has the MSSQL monitoring applied, however it is not running MS Search or SQL Server Agent services. In the previous version i loaded the old UI and removed services no problem. However in 11600, it defaults to the api view when looking at the device snapshot when using the old UI. I don't have any option to remove the services.
can't upload mib file g3mib
Error occured during the MIB parsing. The error is : ================== G3-AVAYA-MIB ================== CRT-82 All OBJECT IDENTIFIER values should have at least two sub-identifiers. lineNo colNo Error 33 5 Only a single sub-identifier 'com.adventnet.snmp.mibs.mibparser.NameNumber@121f352' is present in the OBJECT IDENTIFIER definition -----------------------------------------------------------
Monitoring Cisco WS-C6504-E
Hello, We have Cisco WS-C6504-E but we are not able to monitor this device but its bower so do you have any solution to monitor the whole device? Thank you
Admin Password Reset
I am unable to change the default admin password. I am getting the below message when I try. The parameters [newPassword] required for processing this request is missing.
VSphere 6 Appliance
Hello, We cannot add de VMware Vsphere 6 Appliance to opmanager 11600? I understand there is a patch. Can we get this patch so we can monitor the appliance. Greetings, Suzan
PLEASE help me , ca't upload Avaya G3mib
Hey all Hi, I get an error parsing the attached mib. Can you guys plz have a look? Scalar nodes & Tables in g3mib.txt Error occured during the MIB parsing. The error is : ================== G3-AVAYA-MIB ================== CRT-82 All OBJECT IDENTIFIER values should have at least two sub-identifiers. lineNo colNo Error 33 5 Only a single sub-identifier 'com.adventnet.snmp.mibs.mibparser.NameNumber@1f89245' is present in the OBJECT IDENTIFIER definition -----------------------------------------------------------
Monitoring Cisco CRS-1 4-slot
Hello, We have Cisco CRS-1 4-slot but we aren't able to monitor CPU utilization, Memory utilization, and temperature. so could you please provide us with any available solution about that. Thank you
Opmanager failed to startup.
Please help, my opmanager failed to startup after the server rebooted. below the wrapper.log STATUS | wrapper | 2014/12/16 15:59:49 | Starting the ManageEngine OpManager service... STATUS | wrapper | 2014/12/16 15:59:49 | --> Wrapper Started as Service STATUS | wrapper | 2014/12/16 15:59:49 | Java Service Wrapper Professional Edition 32-bit 3.5.15 STATUS | wrapper | 2014/12/16 15:59:49 | Copyright (C) 1999-2012 Tanuki Software, Ltd. All Rights Reserved. STATUS | wrapper | 2014/12/16 15:59:49
Error parsing avaya G3 mib
Hey all Hi, I get an error parsing the attached mib. Can you guys plz have a look? Scalar nodes & Tables in g3mib.txt Error occured during the MIB parsing. The error is : ================== G3-AVAYA-MIB ================== CRT-82 All OBJECT IDENTIFIER values should have at least two sub-identifiers. lineNo colNo Error 33 5 Only a single sub-identifier 'com.adventnet.snmp.mibs.mibparser.NameNumber@10c9669' is present in the OBJECT IDENTIFIER definition -----------------------------------------------------------
Error parsing avaya g3 mib
Hi, I get an error parsing the attached mib. Can you guys plz have a look? thanks! jacques
Opmanager - CMDB plugin
I am not sure If I have a fault, or if my understanding of the product is wrong. I have installed the CMDB plugin to my Opmanager server. In the admin tab, I have the correct credentials for SDP. If I choose to sync now form the assets tab, it pops up and tells me that the Asset sync done succsessfully. But if i go to SDP, there are no new assets. If I understand the CMDB plugin correctly, it will let me sync all the assets I have added to opmanager over to SDP. Is that right? Thanks Dave
Random Wrapper Crashes
Hi there, We're got a Central / Probe environment running OpManager build 11600 and are experiencing a few problems with wrapper crashing for what seems like no reason. When this happens the central server displays that it has lost connectivity - but it does not email out to the default email group to say that it's lost connectivity to a probe! The wrapper log looks like this : INFO | jvm 1 | 2015/11/20 09:42:08 | Verifying connection with web server ... verified INFO | jvm 1 | 2015/11/20
License Issue
What is the best way to get a hold of someone who can handle licenses that have not yet been sent, but have been purchased? I replied to my original license email, but it has been almost 24-hours since adding more IP's and more Switch ports, and I can't continue the configuration until these additional ports/ip's can be added. Thanks, Bruce
Cisco 5508 WLC does not monitor anything
Hi, I'm having an hard time configuring my Cisco Wireless Controller for monitoring. Nothing shows up in my Snapshot but SNMP is configured properly. I tried downloading the mib but I don't seem to be able to find what I'm looking for on these mibs. want to be able to monitor the CPU/memory utilisation and associated mobile users.
Remove Router Health Today tab
Hi, Anybody know how to remove completely the window with router's information (router Health / WAN RTT Monitors / VoIP Monitors) Thanks!
Evaluating Opmanager. Where can I download the relevant probe from?
PGSQL Polleddata table too big
i'm using opmanager 11 with pgsql for network monitoring. we have around 200-300 devices, around 2000-2500 interfaces. But PGSQL's polleddata table is too big ( around table size is 60GB, Index size is 50GB) table count is only 3500 rows. because of this big data, our server's hard driver is full. our server is windows 2008. I think it might be BUG issue. How can i solve this issue ?
ESXi host can't be monitored trough vCenter
Hi, We have some troubles with monitoring our virtual infrastructure. We've scanned vcenter server and got all our VM's. But VM-host, the ESXi servers, are still not scanned. Manual addition of them with default template also fails. How can we solve this problem?
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