Russian charset not recognized
Hello. I'm trying to use the latest trial version of OpManager 9450 on Windows XP SP3. I have a windows 2008 r2 server russian version, which is added as a device in opmanager. SNMP and WMI are configured. I configured event log rules for any application. And when I receive some alarm from event log, the message is not recognized. The problems is in russian charset. I receive the alert message like this ID=10016 Source=Microsoft-Windows-DistributedCOM Type=1 Message=Џ а ¬Ґвал а §аҐиҐЁ© ¤«п Є®ЄаҐв®Ј®
script monitor - output format
i try to run a vbs script and add result counters in the DB. even if the script works fine when i run it directly (using the session of the user used to run the opmanager service), this script didn't work in OPManager. is there limitations when OPManager run vbs scripts ? thanks
Tree view for managing device dependancies
I'm trying to configure my device dependencies, but the Quick Configuration wizard only lets me add or remove individual devices or entire device groups. The problem is that don't see a way to quickly set up multiple devices that don't belong in groups, and I can't see a "birds eye" view of the entire tree structure. What about a Map option for an overview of all device dependencies? Like a tree-style view where we can see the "root" devices (like core switches), and be able to expand (or drop down)
Server inventory detail
Hi, is it possible to collect all windows, solaris, linux server invetory details such as serial number, hardware model and so on? Thanks, Roberto
Template AD and Exchange
Hi, I have two AD servers and two Exchange servers. Is there a template for AD and Exchange? I need to adjust threshoulds and want to do once? Tiago Toledo - Bigode Blog: http://www.pastelariadigital.com.br
Automatic backup
I need to automate the backup of OpManager, I found this KB explaining how. But I see that you have to stop the service from OpManager to get back up, this is really necessary? I searched the forum, but many old things .. http://support.opmanager.com/sd/AddSolution.sd?solID=25202 Tiago Toledo - Bigode Blog: http://www.pastelariadigital.com.br
Unable to open the Windows 2008 R2 device template
I'm trying to add a custom OID for Windows 2008 R2 servers, but when I open "Device Templates" and click on the built-in Windows 2008 R2 device template, it just reloads the page. I can open Windows 2008 and all the other Windows templates, but just not Windows 2008 R2. I'm running build 9410. Thanks
OpManager v9450 support IPv6
Hi, is OpManager version 9450 already compatible with IPv6? Thanks. Roberto D.
hundreds of interfaces on a router
Hi, I have more then 20 Cisco routers which are part of a Cisco VOIP system. They end up E1 and ISDN cards, which means that the number of interfaces is between 300 and 500 on each. In reality i'm interested to monitor only the Ethernet and the physical E1, ISDN PRI or BRI. I have tried to unmanage all interfaces and then chose to manage only the needed ones - maximum 10 per device. Unfortunatelly any browser i use some popup are coming up mentioning that the page is not responsive and it ask me
SMS from Opmanager modem not detected
I am testing the SMS feature of Opmanager 9. I have a Siemens M35 modem. Opmanager cannot detect it. However, I can send and receive AT commands from Hyperterminal on the same modem with 19200 band rate and no flow control. Can you please assist us on this. Furthermore, is it possible to configure two comm ports. We are planning to migrate our current server to Opmanager. Our current server is connected to two modems (two sims from different suppliers for redundancy) and we want
Message: Response Time for xxxxxx service
Hi! I have a question regarding the "Message: Response Time for..." alert. Let say we monitor port 80 on a server, we are recieving the alert of a delay. How is this delay obtained? OpManager checks Port 80 and the delay is in the initial "handshake" to the port (network)? OpManager checks Port 80, the delay is in time the Port service response back (for example if we monitor port 80, it would be the web server). Are we using telnet for this check? Thanks Nicolas
DELL Equallogic SAN PS4000
Hi all, Has anyone been able to get a proper monitoring for DELL Equallogic SAN (PS4000) or device template for it? I uploaded the Equallogic mibs in OpManager and created a new device template for Equallogic SAN. But I just got quite a few monitoring data after I deployed this template for my DELL SAN. Anyone has a solution for it? Thanks in advance. Chris
Gallery of icons
Gallery of icons I wonder if anyone knows a gallery of icons? OpManager has very little. Tiago Toledo - Bigode Blog: http://www.pastelariadigital.com.br
Opmanager 9.4 ?
Why is there no mention of DB change to Postgres in Opmanager 9.4 ?
REST API for URL Monitor, WAN RTT Monitors and VOIP Monitors
I'm looking at the REST API and I can't figure out where can I list the monitors (URL, WAN RTT Monitors and VOIP Monitors) We have a CCTV System in wich I want to include the "Infrastructure Snapshot" but when using the "Get Infrastructure View" all the others are listed. What should I use?
Hepl me backup DB Opmanager!!!
Hi all! Im just use Opmanager, i backup db opmanager, but i dont know restore db. Everyones help me?? maybe by TeamViewer or Skype Nick Skype : xa_kyan im use Opmanager 9.x BRG/
Problem with 9450 on Central
there seams to be a problem with the newest version 9450. the probe ist showing everything correctly, but on the central server I only see the Alerts, but no information from the systems. for example I would like to see the Topn CPU / RAM Utilisation on the central, but it doesn't show it. On the probe I can see this information. I now made a new installation with 9410 an there it works. Does anybody have the same problem and perhaps a solution?
OPManager Administratively Down Ports
We are currently trialing OPManager. I'm a bit confused on the following behaviour. If a switch port on any of our ProCurve gear is Administratively down (meaning we want it disable) OPManager logs a Critical Event for that switch. Yet if a port is Administratively up but the physical link is down it logs a "Trouble" Event. If a port is Administratively disabled, it is likely we want it that way so it shouldn't be logged as a problem. On the flip side, if it is Administratively enabled yet offline
Hyper-V Virtual Host Questions
Hello I have two (2) questions regarding Hyper-V Virtual Hosts in OpManager build 9410: How do you unmanage a Hyper-V virtual host? Unmanage option is missing from Actions tab on snapshot page. (screen shot attached) How do you classify a Hyper-V virtual host as a Domain Controller? Host does not show up in the domain controller import list. Regards Colin IT Systems Manager Sandy Lane Hotel
How to change to device name ?
Hi, I want change the name of my device (in the red), but i don't how to do. I don't find which field to update. Regards, Mark
Two monitors
I have a virtual machine with two hard drives. I'm using the monitors: Disk Utilization Partition Details of the Device (%) C: What is the difference between these two monitors? The disk utilizarion appears: 74% use The Partition Details of the Device (%) C: Appears: 88% use The Partition Details of the Device (%)-F: Appears: 67% use The Threshould HD C: 85% and this in HD with 88% of this use by the threshould not detected?
HTTP Status 400 - Invalid path /Login was requested
Hi Hi, When i login using web-base remote in, this error show up HTTP Status 400 - Invalid path /Login was requested type Status report message Invalid path /Login was requested description The request sent by the client was syntactically incorrect (Invalid path /Login was requested). Apache Tomcat/6.0.16after key in user name and password and click login. After i restart the machine. i can login without problem. May i know what happen actually. This error happen after few days restarting the machine.
Temprature from all devices to dashboard
Hi! Im looking for a way to pull "Chassis Temprature" from all my cisco devices into one widget. Have found a way to pull out temprature from 1 device but not for all. Im probably doing something wrong so thanx for any help
HP 3500 Switch CPU, Memory, Backplane guages
The gauges on our HP 3500 switches are just showing no data available. All of the other information pulls correctly on the switches. the little gauges just do not populate. What can we do to get them to work? They're specific model number is J8693A. If we click below on the actual monitors they are pulling the correct CPU and memory utilization and graphing them. Just the main page is the only problem.
Router Health
For whatever reason, the router health area displays "No Data Available" in the Router Health area of the SnapShot page. I would like to do one of two things. Either have the area populate with the proper data or remove it from the snapshot page. The routers that do not display data are Adtran routers. We have Cisco routers also but the Router Health displays fine for those. Any ideas on how to accomplish this? Thank you in advance.
Email Format
Good morning. This problem has already been mentioned, but the solution that gave us not work because the version we are using is the 9. The problem described in this link is the https://forums.manageengine.com/topic/email-format " am setting up a email notification that sends an email to SMS company, however the format that Opmanager sends (with plain text selected) is not supported. I have attached two text files"ç What happens is that the answer you gave does not apply to this version.
Java consumes almost 100% CPU resouces - Windows 2003 server
We are having some problems with JAVA.exe consuming most CPU resources when a user logs on to opmanager. When CPU resources are consumed, the server starts logging numerous system down errors (I assume because of low CPU resources). This also causes the Opmanager application to have very poor response for users. Our OpManager platform is Windows 2003 Server (VMware VM) and opmanager 8021.
Dashboard Question
Is there anyway to add your own links to the Opmanager Dashboard? I would like to add an http link to other pages so techs can get to other resources.
Hyper-V Windows 2012
Hi, I am having problems with OpManager detecting that windows 2012 servers are Hyper-V enabled. I removed four Windows 2008 R2 Hyper-V and removed them from OpManager. I then reinstalled windows 2012 and enabled Hyper-V on them Added all the servers to OpManager but they are being categorized as Server and not virtual devices Is this a known problem with a workaround or do I need to create a support thicket to have this looked into ? Best regards, Valdi Hafdal
Requirements OpManager Enterprise, Netflow Analyzer and Service Desk Plus
Hi, I was wondering if you can lend me a hand about this. I was looking into the product documentation on line but im not sure everything is up to date (for instance they recommend mysql where postgresql has already been introduced). What are the updated requirements for the last versions of OpManager, Netflow Analyzer and ServiceDesk Plus? In particular, for the back end, is a configuration with SqlServer 2012 Standard on top of Windows Server 2008 R2 Datacenter supported? What about SqlServer 2008
MSSQL SNMPv2 OID dosnt go with my server?
Hi There! I have a new installed opmanager Build 9450. I am trying to add a Windows server 2003 R2 with MSSQL Server 2005 running. The wmi monitoring workes fine, where i am getting all the information about, CPU Utilization, Memory Utilization etc. My problem is regarding MSSQL performance moniters, using SNMPv2 towards the sql server. I've added all the performance monitors for MSSQL, and when i test the monitor i get this error: My SNMPv2 credentials passes the test: I tried the AdventNet MIBbrowser
Rule Engine
The Rule Engine only works on devices discovery? Tiago Toledo - Bigode Blog: http://www.pastelariadigital.com.br
[error after upgrade service pack from 9200 to 9400]
dear support OP-man, please help, after completely upgrade process from 9200 to 9400, i reactivate its service, but when trying to login, this show up the word 'error' in the browser. what should i do to fix it and the opmanager become normal again? thx
Report all devices
I'm generating a report to disk for all my devices, but not this appearing all. Why? Tiago Toledo - Bigode Blog: http://www.pastelariadigital.com.br
wmi monitor
HI I use WMI monitoring disk, but without any data appear
Interfaces and software installed
Hi, The interfaces will only be shown only if using SNMP? The installed software will be shown only if using SNMP? Tiago Toledo - Bigode Blog: http://www.pastelariadigital.com.br
Dashboard widgets not resizing with browser window
Hi, I am unable to resize my browser window smaller without everything running off the page. Can you please allow the widgets to be resized along with the browser window? I have to stretch it full screen on a 24" monitor in order to see the entire screen. I would like to have 2 dashboards side-by-side but currently this is impossible. This is what it looks like in both IE 8 and Firefox:
OpManager Probe
Hi, I have taken over the roll out of OpManager on our network and don't know how to install probe software on remote servers and then get them to respond back to central. From what has already been done, it looks like a 2MB probe file is showing in Add/Remove Programs and the only install EXE I can find is approx 50MB in size (ManageEngine_OpManager_Probe.exe), so don't think this is the correct file to be installing on a remote server. I have searched all over the OpManager website but have come
Monitoring link WAN
I speak from Brazil so sorry if English is not correct, I hope you understand me. I have the MSP network monitoring, almost all working 100% the problem I have is that the monitor Internet links, not working because I'm on the firewall and see that the LAN firewall is 10.10.0.254 then I monitor the firewall by proprio probe, and through another probe I monitor the WAN link 200.X.XXX.XXX, externally and learn to monitor network status, but so you can not get the bandwidth consumption, history of falls.
Can't load a MIB
Hi, I'm trying to load the MIB in attachment in Opmanager, but I have this error: Error parsing MIB:PPS-SENTRY-MIB.mib Exception while loading MIB:Could not parse the file D:/AdventNet/ME/OpManager/./mibs/PPS-SENTRY-MIB.mib. The error occured at the line no: 234 ,column: 15. 1. The keyword 'ACCESS' or 'MAX-ACCESS'may be missing. or 2. The keyword 'SEQUENCE OF' may be missing. or 3. The syntax with invalid subType construct. I also tried with another MIB Browser and it loads successful. I have this
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