Email Note to Requester
Email Note to Requester
As everyone is aware, it's been on the 'ask' list for years:
https://pitstop.manageengine.com/portal/community/topic/e-mail-note-to-requester
Wondering if this MSP custom schedule/script could be used to email requesters when a Note is added to their ticket (public).
https://pitstop.manageengine.com/portal/kb/articles/send-email-notification
If it's possible, will the script only send the email notification once to a requester if you set the schedule to 1 minute?
Topic Participants
RCPSC
Michael Charles
VladimirKoba